ARK Hotel

剛開始以為酒店位置稍為偏，但是附近食飯的地方也很多。酒店非常整潔，設計也新穎，前台服務有禮貌，酒店自帶的花園優雅整潔，酒店直接可以到達沙灘，下次來，還會再入住。

7 个月前

What can I say about this place. The staff were so kind and welcoming. The staff at this location made everything better. The location is a nice break away from the hectic. The beach at your footstep and a nice shaded area by the pool. Did I mention the staff? So wonderful and went beyond what was needed or asked for. I will always remember my short stay there and recommend this hotel.. the only complaint and it’s not about the hotel but on the island is the lack of smoking regulations. People smoke everywhere, restaurants, the washrooms.. everywhere. I really do hope that changes. Again my thanks to the staff at this location

我该如何形容这个地方呢？员工们热情友好，让一切都变得更加美好。这里地理位置优越，远离喧嚣，是休憩放松的好去处。海滩近在咫尺，泳池边还有舒适的阴凉区域。我刚才提到员工了吗？他们真的非常棒，提供的服务远远超出预期。我会永远铭记这次短暂的入住体验，并强烈推荐这家酒店。唯一的不足之处（并非针对酒店，而是整个岛屿）是缺乏有效的禁烟措施。人们到处吸烟，餐厅、洗手间……到处都是。我真心希望这种情况能够有所改变。再次感谢这家酒店的全体员工。

4 个月前

The hotel is rather small and built in Tuscan style. nice pool, nice sea view and good beach. The breakfast is not special, there is no juice. The fan in the room is very loud and at night the engine noise of the fishing boats is disturbing. 10 minute walk to many restaurants

这家酒店比较小，是托斯卡纳风格的建筑。泳池不错，海景也很好，沙滩也不错。早餐没什么特别的，没有果汁。房间里的风扇声音很大，晚上渔船的引擎声很吵。步行10分钟即可到达很多餐厅。

1 年前

The good: The manager, Stanley, was very professional and ready to help when we needed it. The sea view is the best I've had in Hainan. I came to this hotel again mainly for the view. You can even hear the waves from the room and see the stars at night. Many people complain about the breakfast in the comment section, but it's not bad at all. There's different kinds of fruit, bread, coffee, eggs and write a few other dishes. It's definitely not five star, but my girlfriend and I (she's Chinese and I'm Canadian) enjoyed a long breakfast every morning. There's barely ever anybody on the beach and it's okay to go for dip in the sea, but you're technically not supposed to swim in it. There's a an area about 700 meters from the hotel where you can find different restaurants. The pool is very nice but isn't heated.You can easily get around just walking, renting the electric bikes and calling a taxi to get to some hiking spots. We didn't find it necessary to rent a car despite being remote. The bad:You are technically not supposed to swim in the sea.The pool is too cold to comfortably swim in when the weather is not hot. The cleaning service does just an okay job on cleaning the room. There's no really good restaurants around that we could find. Although I find this to be a problem in most areas of Hainan. There is no real variation of food. There's no breathing in the rooms. Bring snacks because it's hard to find food in the afternoon unless you order from the town, but then you have to wait for it to arrive and the options are limited. There is a gym but with limited equipment.

优点：经理斯坦利非常专业，在我们需要帮助的时候总是乐于伸出援手。海景是我在海南见过的最美的。我再次入住这家酒店主要就是为了欣赏美景。你甚至可以在房间里听到海浪声，晚上还能看到星星。很多人在评论区抱怨早餐，但其实还不错。早餐种类丰富，有各种水果、面包、咖啡、鸡蛋和其他一些菜肴。虽然肯定算不上五星级，但我女朋友（她是中国人，我是加拿大人）每天早上都很享受这顿丰盛的早餐。沙滩上几乎没什么人，可以下海游泳，但严格来说，你不应该在海里游泳。酒店附近700米左右的地方有很多餐厅。泳池很漂亮，但是没有加热。你可以步行游览，也可以租电动自行车，或者叫出租车去一些徒步地点。尽管酒店位置比较偏僻，但我们觉得没必要租车。缺点：严格来说，你不应该在海里游泳。天气不热的时候，泳池水温太低，不适合游泳。房间清洁服务一般。附近没有找到什么像样的餐厅。不过我觉得这在海南大部分地区都是个问题。食物种类不多。房间里空气很闷。建议自带零食，因为下午很难找到吃的，除非你从镇上订餐，但那样就得等外卖，而且选择也有限。酒店有个健身房，但器材有限。

2 年前

Beautiful stunning villa ,we originally booked for 1 night , ended up 3 nights . Front desk were super helpful and friendly . The quality of breakfast was average considering the price of the room and overall hotel standard . The hotel restaurant food was overpriced and overcooked fish , very disappointed. My partner and I wanted a coffee in the evening , we had to wait for the restaurant to open to buy one , these are the additional details of a hotel service that I expected to be part of our stay , as the hotel sells itself on a luxury standard. Small details makes all the difference and does not cost much , overall beautiful place , fantastic location, great front desk staff

别墅非常漂亮，我们原本预订了一晚，结果住了三晚。前台服务人员非常热情友好，乐于助人。考虑到房间价格和酒店整体水平，早餐质量只能算一般。酒店餐厅的食物价格过高，鱼也煮过头了，非常令人失望。我和伴侣晚上想喝杯咖啡，却不得不等到餐厅开门才能买到。这些额外的服务细节本应包含在酒店服务中，但这家酒店标榜自己是豪华酒店，我却没有想到。细节决定成败，而且成本并不高。总的来说，这里风景优美，地理位置绝佳，前台服务人员也很棒。

2 年前

fabulous this resort even it's getting much old from the past years of pandemic but the family room is good to live with a super big the terrace appx 30sqm, good sea view and beach side

这家度假村很棒，虽然因为过去几年的疫情，设施有些老旧，但家庭房住起来很舒服，还有一个大约30平方米的超大露台，可以欣赏到不错的海景和沙滩景色。

2 年前