Marcel D
★★★Not foreign tourist friendly. The hotel has a many good things going for it. It's located in quieter part of town away from noisy downtown and very close to train station and Tianmen mountain cable car. Taxis are very affordable. Rooms were designed to resemble 4* experience and price is quite reasonable, however that's where positive ends. Workmanship presented in completing rooms is really bad, drawers don't fit cabinets, sink installed 15 degrees of horizontal plane, caulking smeared all over, shower door missing. It seems that no maintenance has been done ever since completion. Communication was a major issue as reception staff does not speak a world in English which is to be expected for most of the China, however I would expect better for such touristy destination. Staff at Tianmen Mountain and Zhangjiajie Forest Park did much much better. Google Translate was indispensable. Despite that, due to miscommunication we ended up being over charged for the room.
对外国游客不友好。这家酒店有很多优点。它位于城镇较安静的地方,远离喧闹的市中心,非常靠近火车站和天门山缆车。出租车非常实惠。房间的设计类似于四星级体验,价格也相当合理,但这就是积极的结果。装修房间的做工真的很差,抽屉不适合柜子,水槽安装成水平面15度,填缝到处都是,淋浴门不见了。似乎自竣工以来就没有进行过任何维护。沟通是一个主要问题,因为接待人员不会说英语,这对于大多数中国人来说是正常的,但我对这样的旅游目的地期望更好。天门山和张家界森林公园的工作人员做得更好。谷歌翻译是必不可少的。尽管如此,由于沟通不畅,我们最终还是被多收了房间费用。
9 年前
Marcel Dubovsky
NillNot foreign tourist friendly. The hotel has a many good things going for it. It's located in quieter part of town away from noisy downtown and very close to train station and Tianmen mountain cable car. Taxis are very affordable. Rooms were designed to resemble 4* experience and price is quite reasonable, however that's where positive ends. Workmanship presented in completing rooms is really bad, drawers don't fit cabinets, sink installed 15 degrees of horizontal plane, caulking smeared all over, shower door missing. It seems that no maitence has been done eversince completion. Communication was a major issue as reception staff does not speak a world in English which is to be expected for most of the China, however I would expect better for such touristy destination. Staff at Tianmen Mountain and Zhangjiajie Forest Park did much much better. Google Translate was indispensable. Despite that, due to miscommunication we ended up being over charged for the room.
对外国游客不友好。这家酒店有很多优点。它位于城镇较安静的地方,远离喧闹的市中心,非常靠近火车站和天门山缆车。出租车非常实惠。房间的设计类似于四星级体验,价格也相当合理,但这就是积极的结果。装修房间的做工真的很差,抽屉不适合柜子,水槽安装成水平面15度,填缝到处都是,淋浴门不见了。似乎自竣工以来就没有进行任何维护。沟通是一个主要问题,因为接待人员不会说英语,这对于大多数中国人来说是正常的,但我对这样的旅游目的地期望更好。天门山和张家界森林公园的工作人员做得更好。谷歌翻译是必不可少的。尽管如此,由于沟通不畅,我们最终还是被多收了房间费用。
9 年前
Trip.com Member
★★★★★A best stay in Zhenhjiajie. Hotel was very clean. It was also very near to Tianmen mountain cable car station.
在镇家界最好的住宿。酒店很干净。距离天门山缆车站也很近。
1 年前
入住时间:15:00
退房时间:12:00
/
Nill
/
Nill
/
Nill