UrCovebyHyattXi'anGreatTang All Day Mall

體驗感很好 前台服務態度好 房間較大 很舒適珊珊和康康

4 个月前

前台小柏、楊康服務很好，很有效率、禮貌，值得表揚，餐廳和前台裝修風格很漂亮。

5 个月前

房間衛生和環境都不錯，床好舒服，酒店早餐也很美味，感謝嫚嫚

6 个月前

前台服務人員態度非常好

5 个月前

I booked a stay using a promotional voucher, which covered the room and included added benefits like midnight snacks, free coffee, and bar snacks. While the voucher made the stay affordable, I was surprised that some of these perks weren’t clearly communicated or easy to access. For instance, the midnight snacks and bar offerings weren’t highlighted during check-in, and I ended up not utilizing them fully—a missed opportunity to enjoy the package’s full value. I only used the airport transfer voucher. It was quite easy to pre-book the airport pickup.The hotel itself meets standard expectations: functional rooms, a decent breakfast, and a laundry service. However, the service felt a bit detached. Staff were polite but somewhat aloof (“very cool” in demeanor), offering minimal proactive assistance. A warmer approach or a quick rundown of included amenities during arrival would’ve made a difference. The lingering smoke smelt was a bit disappointing. The hotel was further from the metro station. Overall this hotel was a practical choice, there were a variety of food options for morning breakfast, we have a good stay here.

我用一张促销券预订了住宿，这张券涵盖了房间，还包含午夜小吃、免费咖啡和酒吧小吃等额外福利。虽然这张券让我的住宿价格实惠，但令我惊讶的是，其中一些福利并没有清晰地告知我，或者说我很难获得。例如，午夜小吃和酒吧服务在办理入住时并没有被特别提及，最终我没有充分利用它们——错失了充分享受套餐价值的机会。我只使用了机场接送券。提前预订机场接送服务很容易。酒店本身符合标准预期：实用的客房、丰盛的早餐和洗衣服务。然而，服务感觉有些冷漠。工作人员礼貌但略显冷漠（“非常冷淡”），主动提供的帮助很少。如果能在抵达时更热情地接待或简要介绍一下包含的便利设施，情况就会好转。挥之不去的烟味有点令人失望。酒店离地铁站也比较远。总的来说，这家酒店是一个实用的选择，早餐有多种食物可供选择，我们在这里住得很愉快。

1 个月前

Had a pleasant stay for a nine days in a Hotel. Breakfast station is one of the best I saw in Xi'an Great location, close to MixC shopping mall. Clean and spacious room and an excellent service. People at the hotel are really warm and helpful, especially Iris who made us feel like we are at home. We'll definitely recommend it to our friends and family.

在酒店度过了愉快的九天。早餐站是我在西安见过的最好的早餐站之一。地理位置优越，靠近万象城购物中心。房间干净宽敞，服务一流。酒店员工非常热情周到，尤其是Iris，她让我们感觉宾至如归。我们一定会推荐给亲朋好友。

3 个月前

It was an amazing experience. The room was absolutely beautiful and the view was breathtaking.

真是一次奇妙的体验。房间非常漂亮，景色令人叹为观止。

4 个月前