深圳九州瑾程酒店

Recently completed a seven night government-assigned quarantine stay at this hotel. This was the higher-end assignment, with all rooms 600+/night (with one meal set included, additional sets 100/person). Clearly over the last closing in on three years, the entire quarantine model and profit-making has ramped up….unlike past experiences, upon arrival with the government bus our family and the ~10 others assigned to this place were sat in the lobby for an intro talk. The intro talk was focused on the various room types and rates we were allowed to select, as well as advertising their extra-cost services like meal ordering from the hotel, upgraded meal sets, and rental exercise equipment (treadmills, stationery bikes, weights). It’s ||In the room itself - we selected a B tower upgraded room of supposedly ~45 sqm. It did have a large main room w/ a chaise as well as a table, as well as sizeable hallways. These hallways under normal use would be a complete waste, but under quarantine circumstances were good as an office (hotel sent a simple desk and chair for free) and a workout space. Room itself was clean and modern - from past quarantine experiences I had brought my own sheets, but no need here. Bathroom quite large too, although the toilet had a bit of an odor. Small fridge in the minibar also useful. ||Some complaints though beyond that…|- Rental rates for exercise equipment or a baby crib were a bit absurd…for the treadmill or bike, rental rate for a week (or 10 day stay if required) was ~70% of the items cost. The equipment seemed pretty banged up too - we originally ordered a bike, but its rusted condition and lack of advertised interactive features led us to decide to return it immediately. For a baby crib they wanted 280/RMB a night, so would have been ～2000 RMB for the week. We instead just ordered our own.|- Food could have been worse…but also could have been better. Lunch and dinner each consisted of a tray of 1-2 meats, 1-2 vegetables with separate containers of soups and rice. A bit greasy, but they did seem to at least try with variety. We didn’t order any of the extra-cost meals - in hindsight the 240 RMB Western Set of Borscht, Mango Salad, Angus Steak, and Tiramisu might have been worth it for the laughs alone…|- Like most quarantine hotels these days, Jiuzhou does not officially permit Waimai hotel food delivery, but was fine with grocery packaged food orders. It turned out with some experimentation - this obviously unclear line wasn’t really enforced. I started by mixing some hot deli food items into Walmart/Ole/Hema orders, and then progressed all the way to ordering Western sandwiches and breads from some of the bakeries and delis in Shekou. We didn’t push it to any sort of Chinese dishes, so perhaps as long as what we ordered wasn’t recognized as a meal by a middle-age Chinese bao’an security guard we were fine? I was however defeated in my last night attempt to circumvent the no-alcohol rules by ordering a cider (conveniently not labeled as liquor in Chinese), but props to them as they did realize it was alcohol and withhold it from me.||Anyway, it’s quarantine. This is a bit of a premium option, and really says something about the economy that a hotel in this sort of location right next to Seaworld finds doing quarantine the best business…but if you have to, it could be a lot worse. I guess if I do quarantine again (I really hope not!) I would try and come back here…not that you really can choose anyway…

最近在这家酒店完成了政府指定的七晚隔离住宿。这是比较高端的任务，所有房间600+/晚（含一份套餐，加套餐100/人）。显然，在过去近三年的时间里，整个隔离模式和盈利能力都在上升……与过去的经历不同，当我们乘坐政府巴士到达这里时，我们一家人和分配到这个地方的其他 10 个人坐在大厅里介绍性谈话。介绍的重点是我们可以选择的各种房型和价格，以及广告他们的额外收费服务，例如从酒店订餐、升级套餐和租赁健身器材（跑步机、固定自行车、举重） 。 ||在房间本身 - 我们选择了 B 塔升级的房间，据称面积约为 45 平方米。它确实有一个大的主房间，配有躺椅和桌子，以及相当大的走廊。这些走廊在正常使用下完全是浪费，但在隔离情况下却可以作为办公室（酒店免费送了一张简单的桌椅）和健身空间。房间本身干净而现代——根据过去的隔离经验，我带了自己的床单，但这里不需要。浴室也很大，虽然厕所有点异味。迷你吧里的小冰箱也很有用。 ||除此之外还有一些抱怨……|- 健身器材或婴儿床的租赁费率有点荒谬……跑步机或自行车的租赁费率一周（或 10 天，如果需要）约为物品的 70%成本。设备看起来也很旧——我们最初订购了一辆自行车，但它生锈的状况和缺乏广告中的互动功能导致我们决定立即退货。婴儿床的价格是每晚 280 元人民币，所以一周的价格大约是 2000 元人民币。相反，我们只点了自己的。|- 食物可能会更糟……但也可能会更好。午餐和晚餐各包含一盘 1-2 种肉、1-2 种蔬菜以及单独的汤和米饭容器。有点油腻，但他们似乎至少尝试过多样化。我们没有点任何额外费用的餐点——事后看来，240元的西式套餐，包括罗宋汤、芒果沙拉、安格斯牛排和提拉米苏，光是为了笑就值得了……|- 和现在大多数隔离酒店一样，九洲并未正式允许外卖酒店送餐，但可以接受杂货包装食品订单。经过一些实验，结果证明——这条显然不明确的界限并没有真正得到执行。我首先将一些热熟食食品混入沃尔玛/奥莱/盒马的订单中，然后一路发展到从蛇口的一些面包店和熟食店订购西式三明治和面包。我们没有把它推到任何类型的中国菜上，所以也许只要我们点的东西不被中国保安中年保安认出是一顿饭，我们就可以了？然而，我昨晚试图通过点一杯苹果酒（方便地在中文中没有标记为酒）来规避无酒精规则，但失败了，但支持他们，因为他们确实意识到这是酒精并扣留了我。||无论如何，这是检疫。这是一个有点高级的选择，而且确实说明了经济状况，在海洋世界旁边的这种位置的酒店发现隔离是最好的生意……但如果你必须这样做，情况可能会更糟。我想如果我再次隔离（我真的希望不会！）我会尝试回到这里......无论如何你真的不能选择......

1 年前

5星的服务态度，1星的服务质量。内部沟通混乱，各种借口和无谓流程，关键人力不足，损害客人利益。因此，应该还是深圳最差的酒店之一。

3 年前