7天优品·广州晓港湾东晓南地铁站店

Horrible service specially for foreigners. None of the people at the front desk (there we three of them) knew how to process foreigners' accommodation. I had a visa permit, which meant that I did not have my passport since the Entries and Exits Bureau has it. The visa permit is a valid, legal, official document granted by the government as my current ID but the hotel told me I could use the hotel because I had no "real ID". The next day I went to another hotel and could check in in less than 5 minutes using the same document. The people at the front desk needs proper training. They lack basic knowledge of foreigners' procedures and are lazy to investigate.

尤其是对外国人来说，服务很糟糕。前台的人（我们三个）都不知道如何办理外国人的住宿。我有签证许可，这意味着我没有护照，因为出入境局有护照。签证许可证是政府授予的有效、合法、官方文件，作为我当前的身份证件，但酒店告诉我可以使用该酒店，因为我没有“真实身份证件”。 第二天我去了另一家酒店，使用同一份文件不到 5 分钟就可以办理入住。 前台人员需要适当的培训。他们对外国人的手续缺乏基本了解，也懒得去调查。

1 年前