上海浦东假日酒店

我在上海浦東假日酒店的入住整體而言尚稱滿意。這家酒店隸屬於中煤集團，並為集團的共產黨支部黨員提供了特別櫃檯。多數情況下，酒店門口的職員都會親切問候。但辦理入住的體驗不很理想。雖然幫助我的前檯職員竭盡所能，但她的同事（據稱是位主管）試圖插隊跳過她，甚至當著我的面與她爭吵，這種行為顯然是不專業的。當我向經理提出這個問題後，她也向我表達歉意。||在我入住時行政酒廊沒開，但酒店為那些有酒廊通行證的住客在樓下餐廳提供同樣的餐飲服務，所以這並沒有造成問題。下午茶可以內用也可以外帶，早餐與歡樂時光的餐飲選擇中規中矩。餐廳的工作人員非常樂於助人，但我也看到一名員工嘲笑另一位離開餐廳的客人的舉止，我認為這非常不適當。||房間配有一個適合工作的大書桌。風景還可以，床很舒適。但是，浴室太小了。水槽對我來說太低，水壓也很弱，淋浴轉閥操作困難。雖然免治馬桶我很喜歡，但它的沖水效果不佳。||退房體驗非常好，我把手機忘在了前台，前檯職員在我離開酒店時迅速把手機送到前門，讓我非常感激。他們還數度替我安排了出租車。||I had an overall satisfactory stay at the Holiday Inn Shanghai Pudong. The hotel, owned by China National Coal Group, had a special welcome desk for those affiliated with the Group's Communist Party branch. I usually receive courteous greetings at the front door, although my check-in experience was mixed. While the receptionist helping me did all she could, her colleague, who was supposedly a supervisor, tried to bypass her and even had a quarrel with her in front of me, which was utterly unprofessional. The manager apologized to me afterward when I brought up the issue with her.||The Executive Club lounge was closed during my visit, but the hotel offered those with lounge membership the lounge offerings at the restaurant downstairs, so there was no problem. The afternoon tea can be either enjoyed on premises or taken to go. Breakfast and happy hour spreads are adequate. The staff at the restaurant were very helpful, but I also caught sight of a staff member laughing at the behaviour of another guest leaving the restaurant, which I thought was very inappropriate.||The room had a large desk suitable for work. The view was okay, and the bed was comfortable. On the other hand, the bathroom was too small. The sink was too low for me to use comfortably, the water pressure was very low, and the shower knobs were difficult to operate. While I appreciate the Japanese toilet, it did not flush well.||The check-out experience was very nice. I mistakenly left my phone at the front desk, and the receptionist quickly delivered it to the front door as I was leaving the hotel, which I was very grateful for. They also helped arrange taxis for me a few times.

1 年前

房间很大，整潔, 房间有兩个洗手间，浴室有大大浴缸及企缸。早餐食物种类众多，美味可口。服务员服务態度有礼，办理入往及退房也很快办妥

7 个月前

虽然房间设施有点老旧，但是打扫的很干净。并且地理位置很好，去哪里都很方便。服务人员很热情，感谢大堂经理puck，按照我的要求帮我安排了房间，还帮我推荐了附近好吃好玩的，下次来上海还会考虑这家。

1 年前

第一次入住咱们酒店，体验感还不错，尤其是服务方面，提升了服务细节，以及接送机服务，送果盘服务还有客房限额免洗衣服务等。通过这些细节的服务，大大提升了宾客的满意度。

1 年前

来上海旅游，首先考虑的就是住宿和出行，这家酒店应该是开很久了，硬件设施有点旧，但是好在地理位置优越，其次是员工的服务，酒店大堂经理puck服务很好，也很专业，对酒店周边很了解，给我们推介了很多的好吃的地方，也给我们推介了不错的游玩路线以及迪士尼攻略。很不错！

1 年前

前台工作人员服务热情，态度非常好，酒店地理位置非常好，靠近陆家嘴，交通非常方便。酒店5楼还配有健身房游泳池，器材多，房间很宽敞很大气，整个楼层隔音效果很好。

1 年前

酒店环境很好，房间卫生也干净，前台服务态度也很好，给人一种回家的感觉。面对服务态度良好的前台，优美的环境，舒适的睡觉环境给人一种轻松的感觉

1 年前

上海性价比非常高的酒店，地理位置非常好，坐落于上海陆家嘴，靠近东方明珠，房间很大，隔音效果也很好，还配有浴缸！前台服务人员态度也非常好，很满意的一次入住体验！

1 年前