ARANYA Resort Hotel

Wow, I love this luxury hotel Where to start? This hotel is located at the top of hill, my room has 180 degree view of Erhai from the balcony, very cosy king size bed with view, premium quality of linens, voice control to curtains, light and music. spacious bathroom, great view from bathtub, intuitive deck setup. But these are all hardware, perfectly matched by the intuitive service. Soon after I made reservations, I got a phone call from the hotel to arrange the pick up service for me. The same person who is managing the customer experience throughout my staying. The hotel even delivered a takeaway breakfast bag for me at the night before my departure because of my early hours check out. This level of intuitive service is rare seen even in a 5 star hotels worldwide.

哇，我喜欢这家豪华酒店 从哪里开始？ 这家酒店位于山顶，我的房间从阳台上可以看到洱海 180 度的景色，非常舒适的特大号床，优质的床单，语音控制窗帘、灯光和音乐。宽敞的浴室，浴缸的美景，直观的甲板设置。 但这些都是硬件，与直观的服务完美匹配。 预订后不久，我就接到了酒店的电话，为我安排了接机服务。在我入住期间管理客户体验的是同一个人。由于我退房时间较早，酒店甚至在我出发前一天晚上为我送来了外卖早餐包。 即使在全球五星级酒店中，这种直观的服务水平也是罕见的。

1 年前

房間設計風格特別，房間備品精緻貼心，空間安排動線舒適，在沙發上就能看到洱海的風光，管家也很用心接待，餐廳的美食讓人感受到雲南風味的美味，晚上在餐廳用餐，吹著徐徐涼風，很是享受！🥰😘

11 个月前

The hotel is situated toward the top of a hill, which gives and excellent view of the lake and surrounding mountains. Being that the terrace faces the sea, the room is private as can be due to the inability for others to look inside. Everything was extremely clean and all staff members were especially helpful. This was by far the best hotel we’ve stayed in in as far back as one can remember! Not only would we stay here again, but are also looking forward to our next visit here.

酒店位于山顶，可以欣赏到湖泊和周围群山的美景。由于露台面向大海，房间是私人的，因为其他人无法看到里面。一切都非常干净，所有工作人员都特别乐于助人。这是迄今为止我们有记忆以来住过的最好的酒店！我们不仅会再次留在这里，而且也期待着下次访问这里。

2 年前

Beautiful hotel, beautiful rooms and An amazing view over the lake. Service and staff was excellent! Overall a great experience.

美丽的酒店，漂亮的房间和令人惊叹的湖景。服务和员工都很棒！总的来说是一次很棒的经历。

2 年前

Best hotel in terms of design, experience and service in Dali. Thank you all for welcoming our family. We will come back

大理设计、体验、服务最好的酒店。感谢大家对我们一家人的欢迎。我们会回来的

3 年前

挺適合自驾，装修简单舒适

2 年前

🧹卫生：棒🍃环境：棒🔔服务：一級棒

2 年前

景觀很好！

1 年前