Holiday INN EXP Litang

Avoid. Most expensive hotel in LiTang and its not worth it. ||We were told that the original hotel we booked couldn’t take foreigners, and we were caught in a bind and had to make a quick decision as there was the Horse Festival in town and we were desperate. ||(Side note-Any hotel can take foreigners. So don’t fall for that scam. It's not legal for them to turn you away, but gauge if you want to stay in a place that might not be welcoming.)||Through trip.com we made this reservation for an insane cost, but we felt we had to have a room and were exhausted from a long trip. I was shocked at the price, and our local friends were shocked at the price, but we also felt a Western hotel would answer some of Western desires and we were wrong on all fronts. We live in China and love the culture, but we were hoping for a room that could accommodate Western tastes and some breakfast treats too. This isn’t the case of wanting things to be like home or whining about what is missing, but Holiday Inn Express LiTang has a long way to go to justify the rates they charge. 

At check-in, I wanted to use the lobby bathroom. The bathrooms were out of order. We were there for 8 nights, and they were out of order the entire time we were there. And that is just how this hotel rolls. They informed us that there was no coffee because the coffee machine was broken. When asked when it would be fixed, they said don’t expect coffee. Yes, for the next 8 nights, they didn’t expect to have the coffee machine working. I asked about tea, I was informed they have no tea at breakfast. No coffee, no tea. Wow. Most people consider those basic requirements for breakfast, but Holiday Inn Express in LiTang has a different idea and is not just about coffee and tea. ||Only after we checked out did I know our room was listed as a “Mountain View” room. Our view was a brick wall from the building 3 meters away from us. See the posted pictures for a sense of the “Mountain View.” The pictures on the posting are a lie. This hotel is in town, surrounded by buildings, not green mountains. What you see in the windows of the posting is fake and Photoshopped in. If you were on the upper floors you may see some mountains at a distance but NOT the view they show. This is straight-up false advertising. 

Our overpriced suite without the advertised “mountain view” in the main room had mini dorm furniture that was not only uncomfortable but wasn’t enough for 2 adults to sit together comfortably. Yet, they had half the room oddly empty. No real couch, not comfortable, there was plenty of room for adult furniture in the room, but comfort is not how Holiday Inn Express Litang rolls. (See pictures) 

On the 4th night, paint fumes invaded the lobby (seemingly from next door and the business there) and stayed there for the next 4 days and nights. For some reason, the hotel kept the hotel's doors open, which invited the stink into the hotel. Why on earth they wanted the lobby stink of chemicals, I don’t know, but a closed front door would have helped mitigate some of the stink. Potent, chemical smells made me wonder how the workers stayed in the lobby or if were they all experiencing headaches. It was baffling. As it was just in the lobby we had to move quickly through to and from our room until we needed some heat. When we went to use the heat, the chemical stink was brought into our room. So we couldn’t use the heat without making it impossible to stay in our room. ||Hot water for the shower was available in the evening. If you are a morning shower person, you will get lukewarm water. The manager told us they heat the water in the evening. Apparently, that is the only time. Evenings it was super hot. Mornings, it was lukewarm. Our shower was slow draining and I reported that to the front desk in the morning. I was assured it would be taken care of. When we returned at 5 pm that night, this wasn’t addressed and our housekeepers hadn’t cleaned the room. Oddly, they also never washed the toilet bowls even if there was a mess on the side. Housekeeping as a whole was good as they helped with unclogging the drains the first time it happened, but there were odd lapses that were surprising. ||It took a visit to the front desk to get the shower unplugged for the second time during our stay. The housekeepers earlier helped with the slow draining by cleaning the drain and leaving the silver covers over the drains off. When they replaced the covers it made it so slow that the water would back up and leak out of the shower. ||There was an oxygen machine in the room and my wife really needed it as the altitude was getting to her. The first couple of nights the machine made a specific whirring that made us feel like it was doing its job. The third day it stopped with that noise and my wife was feeling worse. It was like that for a couple of days. We spoke to the manager one morning and mentioned the missing whirring, and he assured us that it was still working. (Without looking at it, or visiting the room) But, that evening the whirring was back, and my wife was feeling better. ||Breakfast at a hotel is often a highlight, but not here. Remember, no coffee, no tea available. There was 1 morning of coffee. Apparently, the coffee machine was fixed for one morning. The next morning the “Out of Order” sign was back up. Oddly, they had tea bags in the hotel room, but none at breakfast, so you can bring the bags from your room, but you have to ask for the room to refill the tea since they didn’t pay attention to if you used a tea bag, ||The breakfast was 85% the same thing every day. My wife and I settled in for hardboiled eggs and toast as the rest was Tibetan/Chinese-focused. Not a surprise, but it will be a long, long time before we eat a hard-boiled egg again. On the last morning, I asked the lead lady if we could get fried eggs. She said they don’t have the equipment to make fried eggs. When I pointed out all the things they were capable of making, I could see part of the kitchen, and I asked “You don’t have a skillet or griddle to make some fried eggs, but you can make all this other food?” She went into the kitchen and disappeared for about 10 minutes. When she returned she told me that their “equipment is too big” to make fried eggs. So it went from having no equipment that could make fried eggs to having equipment that was “too big.” Remember we had stayed in this hotel for 8 nights, we dropped about 100 USD a night for this glorified hostel and they couldn’t fry 4 eggs for us. But that is how they roll. ||Things are broken, but Holiday Inn Express LiTang won’t fix it. There is a stink from a business next door letting them open the front doors so that chemical smell can fill the lobby. Don’t expect functional or comfortable furniture. They post Photoshopped images of their rooms with views that don’t exist, and we will charge you the most expensive prices in town. That is how Holiday Inn Express Litang rolls. ||There were a couple of small good things, but I wouldn’t stay there again. The laundry was inexpensive and drying clothes was free. As a whole the room was clean and housekeeping was mostly good. The location for us was good, but there were also other places nearby that would have been better. People were friendly, but not very helpful. Smile and nod but don’t expect anything to get done without nudging them again. ||Save your money and stay anywhere else.

避免。理塘最贵的酒店，不值得。 ||被告知原来订的酒店不能接待外国人，我们陷入了困境，不得不迅速做出决定，因为镇上正值赛马节，我们绝望了。 ||（旁注 - 任何酒店都可以接待外国人。所以不要上当。他们拒绝你入住是不合法的，但要衡量一下你是否想住在一个可能不受欢迎的地方。）||我们通过 trip.com 进行了预订，费用高得离谱，但我们觉得我们必须有一个房间，而且长途旅行已经让我们筋疲力尽。我对这个价格感到震惊，我们当地的朋友也对这个价格感到震惊，但我们也觉得西方酒店可以满足西方人的一些愿望，但我们在所有方面都错了。我们住在中国，热爱中国文化，但我们希望房间能适应西方口味，并提供一些早餐。这并不是想要像家一样或抱怨缺少什么，但理塘智选假日酒店还有很长的路要走，以证明他们收取的费用是合理的。 

办理入住手续时，我想使用大堂的浴室。浴室坏了。我们在那里住了 8 个晚上，我们在那里的整个时间里他们都出了问题。这就是这家酒店的运作方式。他们告诉我们没有咖啡，因为咖啡机坏了。当被问及何时修复时，他们说不要指望咖啡。是的，在接下来的 8 个晚上，他们没想到咖啡机还能工作。我问茶，我被告知他们早餐没有茶。没有咖啡，没有茶。哇。大多数人都会考虑早餐的基本要求，但理塘智选假日酒店却有不同的想法，不仅仅是咖啡和茶。 ||退房后我才知道我们的房间被列为“山景”房间。我们看到的景色是距离我们 3 米远的建筑物的一堵砖墙。请参阅发布的图片以了解“山景”的感觉。帖子上的图片是谎言。这家酒店在城里，周围都是高楼大厦，不是青山。您在帖子的窗户中看到的内容是假的并且是经过 Photoshop 处理的。如果您在较高楼层，您可能会看到远处的一些山脉，但看不到它们所显示的视图。这是赤裸裸的虚假广告。 

我们的套房价格过高，主房间没有广告上说的“山景”，但配有迷你宿舍家具，不仅不舒服，而且不足以让 2 个成年人舒适地坐在一起。然而，奇怪的是，他们的房间有一半是空的。没有真正的沙发，不舒服，房间里有足够的空间放置成人家具，但舒适度不是理塘智选假日酒店的特色。 （见图）第四天晚上，油漆味侵入大堂（似乎是从隔壁和那里的生意来的），并在那里呆了接下来的四天四夜。由于某种原因，酒店一直敞开大门，导致臭气进入酒店。我不知道他们到底为什么想要大厅里有化学品的臭味，但关上前门有助于减轻一些臭味。强烈的化学气味让我想知道工人是如何留在大厅的，或者他们是否都感到头痛。这真是令人费解。由于它就在大厅里，我们必须快速进出我们的房间，直到我们需要一些热量。当我们去取暖时，化学臭味就被带进了我们的房间。所以我们不能使用热量，否则就无法留在我们的房间里。 ||晚上有热水淋浴。如果您喜欢早上淋浴，您会得到温水。经理告诉我们他们晚上烧水。显然，这是唯一的一次。晚上天气超级热。早晨，天气不冷不热。我们的淋浴排水很慢，我早上向前台报告了这一情况。我确信它会得到处理。当我们那天晚上 5 点回来时，这个问题没有得到解决，我们的管家也没有打扫房间。奇怪的是，他们也从来不洗马桶，即使旁边很乱。整体而言，客房服务很好，因为第一次发生时他们就帮助疏通了下水道，但也有一些奇怪的失误令人惊讶。 ||在我们住宿期间，第二次去前台才把淋浴的插头拔掉。管家早些时候通过清理排水管并关闭排水管上的银色盖子来帮助缓慢排水。当他们更换盖子时，速度太慢，水会倒流并从淋浴间漏出。 ||房间里有一台制氧机，我的妻子真的需要它，因为海拔越来越高。最初的几个晚上，机器发出特殊的呼呼声，让我们感觉它正在做它的工作。第三天，噪音停止了，我妻子感觉更糟了。这样的情况持续了几天。一天早上，我们与经理交谈并提到了丢失的呼呼声，他向我们保证它仍在工作。 （没有看它，也没有参观房间）但是，那天晚上呼呼声又回来了，我的妻子感觉好多了。 ||酒店的早餐往往是一大亮点，但这里不是。请记住，没有咖啡，没有茶。有1个早上的咖啡。显然，咖啡机修好了一天早上。第二天早上，“故障”标志又重新出现。奇怪的是，酒店房间里有茶包，但早餐时没有，所以你可以从房间里带茶包，但你必须要求房间补充茶，因为他们没有注意到你是否使用了茶包。茶包，||早餐每天85%都是一样的。我和我的妻子选择了煮鸡蛋和吐司，因为其余的都是藏式/中式的。这并不奇怪，但我们要过很长一段时间才能再次吃到煮鸡蛋。最后一天早上，我问女主角我们是否可以吃煎鸡蛋。她说他们没有做煎鸡蛋的设备。当我指出他们能够做的所有东西时，我可以看到厨房的一部分，我问：“你们没有煎锅或煎锅来做一些煎​​鸡蛋，但你可以做所有其他食物吗？”她走进厨房，消失了大约10分钟。当她回来时，她告诉我他们的“设备太大”，无法做煎鸡蛋。于是，就从没有可以做煎蛋的设备，变成了设备“太大”。记得我们在这家酒店住了 8 个晚上，我们为这家光荣的旅馆每晚花了大约 100 美元，他们不能为我们煎 4 个鸡蛋。但他们就是这样滚动的。 ||东西坏了，但理塘智选假日酒店不会修复它。隔壁一家企业散发出一股臭味，让他们打开前门，这样化学气味就充满了大厅。不要指望实用或舒适的家具。他们发布了他们房间的 Photoshop 图像，其中包含不存在的景观，我们将向您收取镇上最昂贵的价格。这就是理塘智选假日酒店的运作方式。 ||有一些小好处，但我不会再呆在那里。洗衣费用不贵，烘干衣服也是免费的。总的来说，房间很干净，客房服务也很好。对我们来说位置很好，但附近还有其他地方会更好。人们很友好，但不是很有帮助。微笑并点头，但不要指望在不再次轻推他们的情况下完成任何事情。 ||省钱，住在其他地方。

1 个月前

Worst hotel I've ever stayed in. While the rooms were fine, the staff were extremely unhelpful. We had breakfast included in our booking but the hotel never gave us any. They woke us up at 11pm to pay even though they had ample opportunity to ask earlier. They refused to book us a taxi, instead overcharging us for a staff member to drive us. Avoid at all costs!!

我住过的最差的酒店。虽然房间很好，但工作人员非常不乐于助人。我们的预订包含早餐，但酒店从未给我们任何早餐。他们在晚上 11 点叫醒我们付款，尽管他们有足够的机会提前询问。他们拒绝为我们预订出租车，而是向我们收取了过高的费用，让一名工作人员开车送我们。不惜一切代价避免！！

8 个月前

The hotel is modern and okay on paper, but it lacks hot water for hours throughout the day. Pillows were really uncomfortable, which combined with the thin air made it hard to sleep. Reading light was broken on one side of the bed and carpet had a bunch of hair. Other than it being a brand you know, consider staying elsewhere in Litang.

这家酒店很现代，理论上还不错，但全天几个小时没有热水。枕头真的很不舒服，再加上空气稀薄，很难入睡。床一侧的阅读灯坏了，地毯上有一束头发。除了你知道的品牌之外，还可以考虑住在理塘的其他地方。

1 年前

Avoid during the summer time as the hotel has no AC. Even though that during the night time it is cool outside, it's hard to get air circulating in the room. The AC control panel set to cooling will heat up the room (from 26C to 30C in my experience). Even at 26C at 2AM, it's a bit warm to sleep in. Sleeping in late is impossible as the room warms up rapidly during the day. Contacting the front desk, I was told that the hotel is not equipped with air conditioning. However, not equipped with air conditioning is not an excuse for the air conditioner to heat up the room if it is set to cool the room.

避免在夏季入住，因为酒店没有空调。尽管晚上外面很凉，但房间里的空气却很难流通。设置为制冷的空调控制面板将使房间升温（根据我的经验，从 26 摄氏度到 30 摄氏度）。即使凌晨 2 点 26 摄氏度，睡觉还是有点热。睡懒觉是不可能的，因为白天房间升温很快。联系前台，被告知酒店没有配备空调。然而，没有配备空调并不能成为空调在设置为房间制冷的情况下为房间供暖的借口。

2 年前

如果在巴塘，理塘要找好点的住宿、酒店的话，holiday inn应该是唯一的选择。除了以下两点需改进，其他无可挑剔：1·房间制氧机貌似有问题，噪音太大，加湿没有水雾喷出。2·早餐选择比较少（高原上可以理解）。

3 年前

我觉得很不错，希望继续保持，服务态度特别好，早餐也不错，卫生也可以，给我赠送了怀疑礼品，整体感觉非常好

11 个月前

前后更换两次房间才满意入住，第一间房跟隔壁中间居然有一道门，并且隔音极差。第二个房间晚上机器轰鸣，无法入睡。再次更换后才得以解决

2 年前