东丽湖度假村

兩年內的第四次造訪…硬體設施非常好，服務親切…微信管家：馮可心，真的是快樂天使，入住當天一早就先聯絡詢問需求，傍晚入住時候我備註的需求都安排完畢了…入住過程中也會關心遊玩感受…有她貼心服務的陪伴，讓我們已經在預計下次行程了…

7 个月前

酒店的張廷廷美女，服務態度非常親切友善，而且為客人設想細膩、周到；真是一位訓練有術、頗有才華的服務人員，值得讚賞。

6 个月前

Very close to Happy Valley. However, no shuttle service so inconvenient. Rooms have high ceilings and big. Clean and good views. Inside good. However, outside the rooms is dated. There appeared to be a leak in the hallway with a bucket collecting water. Outside pool - exercise building looks like it was in disrepair. Pool had a plastic gate separating the shallow kid section from the deeper side. However, the bars where broken in several areas. A child could easily get their head caught underwater. I hope the management can change this before it is too late. We arrived late but no room service or restaurants open at 9:00 pm. Very strange for a hotel that says it is 5-star. Big breakfast and big rooms but seems like one could do better.

离欢乐谷很近。 不过没有班车服务所以很不方便。 房间的天花板很高而且很大。 干净且景色优美。 里面不错。 然而，房间外面已经过时了。走廊里似乎有漏水，有一个桶在收集水。 室外游泳池 - 健身大楼看起来年久失修。 游泳池有一个塑料门，将浅水区和较深的部分隔开。 然而，这些栏杆在几个地方都破损了。 孩子的头很容易被困在水下。 我希望管理层能够在为时已晚之前改变这一点。 我们到得很晚，但晚上 9:00 没有客房服务或餐厅营业。 对于一家自称是五星级的酒店来说很奇怪。 早餐丰盛，房间很大，但似乎还可以做得更好。

2 年前

This is a empty lavish hotel, it looks like a palace but nothing for comfortable living. They can’t even number the rooms in sequence, no fork and knife for meals, nicely displayed Starbucks dispenser but no cup available, etc. No value for expensive room rates.

这是一家空荡荡的豪华酒店，看起来像一座宫殿，但没有什么舒适的生活。他们甚至无法按顺序编号房间，没有叉子和刀子吃饭，星巴克饮水机展示得很好，但没有可用的杯子，等等。对于昂贵的房价来说毫无价值。

1 年前

I like this hotel very much and have stayed in many similar resorts before, but not as many activities as here. Love the hot springs, the children's fun center. I also like the design of the room, which is very large and spacious, with a balcony, so it is very ok to watch the scenery. I was deeply impressed by the butler service here. As I am Japanese, a lady named Linda Zhang communicated with me throughout the check-in process and added my wechat account, telling me to do nucleic acid and other intimate matters, as well as helping me to delay check-out. Thank you very much! I'll come again next time!

非常喜欢这家酒店，之前也住过很多类似的度假村，但是活动没有这里那么多。喜欢温泉、儿童游乐中心。我也很喜欢房间的设计，很大很宽敞，有阳台，看风景非常可以。这里的管家服务给我留下了深刻的印象。由于我是日本人，一位名叫Linda Zhang的女士在整个入住过程中与我沟通，并添加了我的微信，告诉我做核酸等私密事宜，并帮助我延迟退房。非常感谢！下次我还会再来的！

2 年前

环境好 住宿环境各个方面也不错 賀娜娜服务很好 对她十分满意

7 个月前

酒店整体感觉不错，周边有湖水夏季去感觉非常凉爽。可以租船非常方便。房间非常大，床非常柔软也很舒服。床上用品非常齐全服务非常周到，工作人员每天都打扫卫生，很满意。今年5月份入住的，房间价格350元左右。有自助餐是免费的，包含在房费内的。早晨和中午被子都有服务人员帮助垫好，服务非常人性化。

14 年前

酒店的地理位置还行，交通一般。房间和卫生间卫生条件不是很好，需要改善一下。度假村比较偏僻，环境很幽静，不会感觉吵。度假村的里面娱乐设施很多。这里本身提供餐饮，都很不错。服务人员态度还可以，服务都比较规范。

15 年前