No.10 Courtyard Villa

To be clear, we did not stay at the hotel room that is being advertised on this website.  We arrived and were put into a B5 unit and not the E4 unit as advertised.  It was clear that our room had not been stayed in in a long time.  It was not clean - floor, bathroom, furniture.  It was clear that items that had been discarded from other rooms were in this one; the bed was terrible and clearly broken, the tv was broken, the lamp was tilted and broken.  There was no proper amenities included - no toilet roll, no hand soap, no soap or shampoo in the bathroom (old empty bottles and 2 small hotel bottles of body wash), no floor mat.  we had to ask for cups and mugs.  There were no tea bags or coffee powder.  It was not the worst place I have ever stayed, because at least the view was nice and it was somewhat clear.  But it was false advertising and not at all cool.  The building itself is fine  but the lobby looks derelict.  The woman who checked us in was friendly and helpful, but she knew she was not putting us in the correct room.  It was a real shame. DO NOT book with 10 courtyard villa because you will not be staying where you think you will be staying.

需要说明的是，我们入住的并非网站上宣传的那间酒店房间。我们到达后被安排入住的是B5房间，而不是广告上宣传的E4房间。很明显，我们的房间已经很久没人住了。房间很脏——地板、浴室、家具都很脏。显然，房间里堆放着其他房间丢弃的物品；床很糟糕，明显是坏的；电视也坏了；台灯歪了，也坏了。房间里没有任何像样的洗漱用品——没有卫生纸，没有洗手液，浴室里也没有肥皂或洗发水（只有一些空瓶子和两小瓶酒店自带的沐浴露），也没有地垫。我们不得不自己去要杯子和马克杯。房间里也没有茶包或咖啡粉。这虽然不是我住过的最糟糕的地方，因为至少景色不错，而且空气也比较清新。但这完全是虚假宣传，体验非常糟糕。酒店建筑本身还不错，但大堂看起来破败不堪。为我们办理入住的女士很友好也很乐于助人，但她明明知道给我们安排的房间不对。真是太遗憾了。千万不要预订10 Courtyard Villa，因为你最终入住的房间肯定和你预想的不一样。

1 年前

The pictures are nothing like the actual place. There was no fridge, microwave or even a table as advertised. Some of the stuff was rectified the second day and the woman was polite. It was just disappointing.

图片和实际情况完全不符。广告里说有冰箱、微波炉甚至桌子，但实际上并没有。第二天有些问题得到了解决，那位女士态度也还不错。只是整体体验令人失望。

11 个月前