The Mercury Garden Shenzhen Nanshan, A Tribute Portfolio Hotel

There are concerns about the safety of guests. On the night of November 30, I wanted to go to the second floor of the hotel for a SPA around 8-9pm. I had actually entered the elevator alone, and suddenly three people (I think they were also Chinese) grabbed the elevator door, removed the buttons I had pressed, and kicked me out. At this time, I told them why you did this? One of them said: I need to go upstairs first, you can go later. This was a very bad experience. I think it may be that the hotel needs to pay attention to the selection of customers, which completely affected other people. (Please review this case in CCTV)

人们担心客人的安全。 11月30日晚上，晚上8-9点左右想去酒店二楼做个SPA。我其实是一个人进了电梯，突然三个人（我想他们也是中国人）抓住了电梯门，把我按过的按钮拿开，把我踢了出去。这时候我告诉他们你为什么这么做？其中一个说：我要先上楼，你等会儿去吧。这是一次非常糟糕的经历。我想可能是酒店需要注重顾客的选择，完全影响了其他人。 （请央视回顾此案）

2 个月前

This is a Marriott chain. The hotel is located in tech area, walking distance to Wan Xiang Tain Di 萬象天地 mall which owns upscale brand names. We were able to shop there and enjoy the dramatic design of Haus Nowhere. The room is spacious and clean. It was newly remodeled. Their breakfast included Chinese style and western bakery, also onsite cooking. When we first checked in, the original room was smelled of cigarette. The staff was quick to take action and moved us to another room. Overall great stay and will come back.

这是万豪连锁酒店。酒店位于科技区，步行即可到达拥有高档品牌的万象天地购物中心。我们能够在那里购物并欣赏 Haus Nowhere 的戏剧性设计。房间宽敞干净。它是新装修的。他们的早餐有中式和西式面包房，还有现场烹饪。当我们第一次入住时，原来的房间有烟味。工作人员很快采取了行动并将我们转移到另一个房间。总的来说，住得很愉快，还会回来的。

3 个月前

Great stay - the hotel is nice and the staff is some of the most helpful I have ever encountered. Will definitely come back to this hotel when in Shenzhen

很棒的住宿体验——酒店很好，工作人员是我遇到过的最乐于助人的人。来深圳肯定会回到这家酒店

3 个月前