Victor H
★★★★★Could have been a very good stay if there was not the confusion at check-in when we got to change room twice. We finally got upgraded to a slighlty larger room and receive a complimentary food platter. But most important we got a professional call from the reception to apologize for the confusion. Again, this hotel has good hardware but the bathtub in the room was not properly cleaned. It had some stains, that prevented me to enjoy a relaxing bath after a very hot day.||Location is very convenient, very close to Yangzhou East station and half an hour to 40 minutes from tourist landmarks downtown. For the those who do not want to go far away for meals, there is a small commercial hub with many restaurants and massage outlets about 10 minute walk.
如果我们在办理入住时没有两次换房间时出现的混乱的话,这可能是一次非常愉快的住宿。我们终于升级到了一个稍微大一点的房间,并收到了免费的食物拼盘。但最重要的是,我们接到了接待处的专业电话,对造成的混乱表示歉意。再说一遍,这家酒店硬件不错,但是房间里的浴缸没有好好清理。它有一些污渍,这让我在炎热的一天后无法享受轻松的沐浴。||位置非常方便,离扬州东站很近,距离市中心的旅游地标有半小时到40分钟的路程。对于那些不想去很远的地方吃饭的人来说,步行约 10 分钟即可到达一个小型商业中心,那里有许多餐馆和按摩店。
1 个月前
Trip.com Member
★★★★第一次去揚州旅行,在攜程網搜集資料後,選擇了皇冠假日酒店,因為住客對他的評價很好,結果完全沒有失望。酒店地點就在京杭灣灣畔,環境優美,寧靜舒適,外出散步非常寫意,真是一大享受。前台工作態熱誠及成專業,房間設施貫徹皇冠的高水準,景觀開揚。早餐食品多選擇和豐富,除了中外美食,也有一些地道食物。健身室設備齊全,泳池水質很好,唯一你中不足,就是桑拿房設備較為殘舊,如果能夠改善,真的是錦上添花了。
6 个月前
Jo F
★★★For the area, there is no doubt that this is the best option as it is on the eastern side of Yangzhou. The rooms are spacious, the bed very comfortable and the bathroom and tub a nice size. Very nice Borghese bathroom toiletries. Not one English international channel, even for news.||That said, there were a few things that fell short.|Room service menu is very limited and for someone who had to work late and didn't want to go out for dinner, the choice after on the third night was already difficult. I would have usually gone for local food, but Yangzhou food is generally heavy and oily and the European choices were not appealing. Yangzhou fried rice was good, wontons far too oily and I received a Coke instead of Coke Zero, and the Club Sandwich nothing to write home about.|The breakfast in the coffee shop whilst a buffet was also very local-oriented and same issues as room service - either greasy and heavy, or a very limited non-Chinese choice.|I put the tray outside the door for pick up at 9pm and the next morning, it was still there. This is a first for me and shows that either no one patrols the floors at night (a standard security procedure) or room service isn't instructed to, or just doesn't follow up with the orders sent out to pick up the trays.||Effort on sustainability is also half-hearted. packaging of bathroom amenities are in paper, but the card on the bedside for reusing the sheets doesn't exist, and the one in the bathroom to reuse towels is hidden in the amenity drawer at the back, mixed in with other items. Laundry was returned with each item INDIVIDUALLY packed in it's own polybag - just not necessary!!||Pulling a towel out from under the sink counter, it rubbed against the edge and was covered in dirt, toothpaste smears on the mirror and hair on the floor - cleanliness is not as good and thorough as it could be.||I needed to extend a night and the very first thing was being told 'we need more money'. The level of English is poor, but confirming that the room was indeed available for asking for cash would have been more polite and professional.||Would I stay here again? Probably due to location and basic comforts but I would expect more from a 4-star IHG establishment.
对于该地区来说,毫无疑问这是最好的选择,因为它位于扬州东侧。房间很宽敞,床很舒服,浴室和浴缸大小合适。非常好的贝佳斯浴室洗漱用品。没有一个英语国际频道,即使是新闻。||也就是说,有一些不足。|客房服务菜单非常有限,对于那些必须工作到很晚又不想出去吃晚饭的人来说,第三晚之后的选择就已经很困难了。我通常会去吃当地的食物,但扬州的食物通常很重而且油腻,而且欧洲的选择并不吸引人。扬州炒饭很好吃,馄饨太油了,我收到的是可乐而不是零号可乐,俱乐部三明治没什么可写的。 |咖啡厅的早餐,而自助餐也非常本地化,与客房服务——要么油腻又重,要么非常有限的非中式选择。|我把托盘放在门外,晚上 9 点去接,第二天早上,它仍然在那里。这对我来说是第一次,这表明要么没有人在夜间巡逻楼层(标准安全程序),要么没有指示客房服务,或者只是没有遵循发出的拿起托盘的命令。 ||对可持续发展的努力也是半心半意的。浴室用品的包装是纸质的,但床头的床单重复使用卡并不存在,而浴室里重复使用毛巾的卡片则藏在后面的洗漱用品抽屉里,与其他物品混在一起。衣物被退回时,每件物品都单独包装在自己的塑料袋中 - 只是没有必要!!||从水槽柜台下拉出一条毛巾,它在边缘上摩擦,沾满了污垢,镜子上有牙膏污迹,头发上有头发地板 - 清洁度并不像应有的那么好和彻底。||我需要延长一晚的时间,而第一件事就是被告知“我们需要更多的钱”。英语水平很差,但确认房间确实可以索要现金会更有礼貌和专业。||我会再住在这里吗?可能是因为地理位置和基本的舒适度,但我对 4 星级洲际酒店集团酒店的期望更高。
8 个月前
Trip.com Member
★★★★★酒店位置不錯,環境好。打車去哪都方便,不遠。房間清潔衛生做得很好。入住期間因手腕扭傷,聯絡酒店客服,很快送來止痛消炎藥物,十分感謝!唯一不足之處:酒店門口沒有員工幫忙開門,下車後自己拿著行李推門不太方便,也沒有賓至如歸的感覺,但剛退完房酒店有位叫朱青的同事打來電話了解入住體驗,向她反應了有關情況,她及時向上級報告了相關情況,也表示很重視我的反饋意見並在我回酒店取行李時贈送了禮品,十分暖心!下次到揚州還會選擇入住。
9 个月前
Panjinsheng
★★★★★酒店的前台非常热情,餐饮也非常不错,宾至如归,感觉很不错,下次还要入住,每次来扬州,首选都是扬州皇冠假日酒店,行政酒廊菜品也很丰富!休闲娱乐很合适
8 个月前
Trip.com Member
★★★★★初次到扬州选择入住皇冠假日酒店,虽不是烟花三月下扬州,但还是体会了这座古城的无限風韻。入住酒店時比預定时间提早,前台服務人員anthony很快帮忙办理入住,客房陳设簡單但很干淨,13楼行政酒廊經理朱青主动安排了下午茶與晚間的欢乐時光,还推荐酒店附近环湖散步的路径,亲切又貼心。前台欢迎大使Linda熱情接送,为此行程添上不少加分,扬州很美,還有許多未竟之旅,再來扬州时还会入住的。
1 年前
Tripadvisor的评价者
★★★★★入住扬州皇冠假日酒店,入住前就联系了酒店,酒店及时回复并安排升级了房间,忠诚客户经理Isabella照顾周到,下次入住会继续选择这家
6 个月前
Tripadvisor的评价者
★★★★★酒店环境很不错,酒店不在市中心,很安静,想要叫个车,前台的马东雪协助了我,服务态度很好,酒店设施有点老旧了,好在人性化的服务很加分
8 个月前
入住时间:15:00
退房时间:12:00
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