密苑云顶酒店

Amazing views. Huge family rooms. Very clean. Several restaurants downstairs, including a Starbucks. Modern facilities. Activities beside skiing. We came in the summer but can only imagine it would be even more fun in ski season. Definitely recommend.

令人惊叹的景色。巨大的家庭房。非常干净。楼下有几家餐馆，包括一家星巴克。现代化的设施。滑雪以外的活动。我们是夏天来的，但只能想象滑雪季节会更有趣。绝对推荐。

1 个月前

We have visited Genting Grand Secret Garden Hotel at the end of November 2018. Even though some of the slopes didn’t have snow of them, the hotel itself was great. For a family with three kids, we had plenty of space in the room, the bunk beds are perfect, the bathroom is big and the room has a little kitchen. The room was very warm (we were facing the sun) and everything is new. The hotel breakfast buffet had Western and Chinese options, and several restaurants were open all day for us to stop between ski sessions and eat. The coffee pavilion at the top of the gondola is beautiful. Ski rental went smoothly, and the kids had access to a free playzone after they had enough of the cold and snow. Swimming pool was nice too, with a great view of the ski slopes, and the gym was fun because there were always a few pro skiers/snowboarders training and you could talk to them about their training (for the 2022 Olympics). The hotel also has a bar downstairs with live Chinese music. Great atmosphere over all, we enjoyed it!

我们在2018年11月底参观了云顶大秘密花园酒店。尽管有些滑雪场没有下雪，但酒店本身很棒。对于一个有三个孩子的家庭来说，我们的房间有足够的空间，双层床很完美，浴室很大，房间有一个小厨房。房间很温暖（我们面对着太阳），一切都是新的。酒店的自助早餐有西式和中式两种选择，有几家餐厅全天开放，供我们在滑雪期间停下来吃饭。缆车顶部的咖啡亭很漂亮。雪具租赁很顺利，孩子们受够了寒冷和雪后还可以进入免费的游乐区。游泳池也很不错，可以看到滑雪场的美景，健身房也很有趣，因为总是有一些职业滑雪运动员/单板滑雪运动员在训练，你可以和他们谈论他们的训练（为 2022 年奥运会）。酒店楼下还设有一间提供现场中国音乐的酒吧。总的来说气氛很好，我们很享受！

5 年前

We went up to Secret Garden as a family with three children 8 - 13 for a short break. The children had fun and their father got some needed exercise which means that we would go again. I'm not sure how much we paid as my wife deals with that. 3 1/2 drive on good roads from North Eastern Beijing including one pitstop.||||Our trip was after the Chinese New Year holiday but with the Chinese school holidays still on-going so there were a lot of children around. ||||In more detail:||||- the hotel was very conveniently arranged. I've skied a lot in Europe where I'm used to having to drive or walk to the bottom of the ski lifts. This was very easy by comparison which is a big positive with three fairly young children.||||- its just misleading to refer to this as a 5 Star hotel, it isn't, I'm not sure where that rating came from but it isn't. The building construction is good, the skiing is very convenient and the rooms were fine but neither the rooms nor the service nor the food were at 5 star level. ||||- rooms: clean and functional. Free WIFI. Good large bath with water that runs hot and fast which is a big plus point. Comfortable beds. Good temperature control. No cleanliness issues. Small cooking area that would enable you to prepare simple food yourself. All in all the rooms were fine but not luxurious. If you ignored the fact that you are there primarily to ski then it would be a good international standard 3 star. ||||- The swimming pool is nice although the hot pools were not working when we were there. The changing rooms were a little bit on the small side. Its a pity that the pool is completely indoor, I always enjoy an indoor / outdoor pool when skiing. ||||- We didn't use the gym but it looked good, much better than a typical hotel gym.||||- There is a LOT of unused shop and entertainment type space on the ground floor. There seems to be a mis-match in the design of the building between the number of rooms in the hotel and the amount of shop space on the ground floor. ||||- Restaurants. We ate in the breakfast / lunch buffet place, in the "Old Beijing" hot pot and in the Sichuan restaurant. All of these were fine in the context of taking three children skiing but had I had more of a romantic getaway in mind they would have been disappointing. The breakfast buffet needs to be taken up a notch - for example the waiter or waitress should find you a table and bring you your tea or coffee as they do at most breakfast buffets. Here we had to find our own table. Running out of coffee is a bit of crisis at breakfast time. Fortunately my clever wife had anticipated this and brought a coffee machine from home to install in our room. Probably the food which we enjoyed the most were the jiaozi and hundun which we bought in the ski lobby area. All in all the food was ok and would not stop me going again but moderate your expectations. When I ski in Europe the food is one of the high points of the experience, here it was not (and I say this as an 18 year resident of Beijing who loves Chinese food).||||- Ski hire and storage. Rental ski boots and skis seemed fine: I certainly had no issues with mine. The ski lobby is spacious and well organised. I've been skiing many times and this was the least work that I have ever had to do to get to the bottom of the slopes. The process might be a little confusing if you speak no Chinese but that is to be expected in China ...||||- Skiing. This was the purpose of our trip and I was pleasantly surprised. No one should expect a huge ski area but it was more than adequate for a middle aged man who was a keen skier 25 years ago and 3 children at early to intermediate stages of learning. The slopes were, by European standards, almost empty and the lift queues very short. The chair lifts were great quality and comfortable. The slopes are focussed on the beginner and intermediate skier with little that I could see to challenge an advanced skier. The snow was lovely albeit heavily manicured and flattering to those of us with less than perfect technique. ||||I hope that the various resorts in this area get their act together and build interconnections so as to provide a larger ski area rather than remaining as separated walled gardens.||||The children really loved their ski coaches. That was a big positive. ||||Some quick / easy fixes for management:||||- more chairs at the bottom of the slopes outside the hotel so that we can sit and watch the slopes whilst we wait. Better still have staff ready to serve coffee, beer and hot chocolate to people sitting in these chairs. At the moment there is one bench. Nanshan outside Beijing does this much better.||||- have staff show people to their tables at breakfast ||||- better coffee at breakfast||||- get the hot pools by the main pool working. And, if the budget allows, add some hot pools outside - there is nothing like sitting in a hot pool, looking at the stars with cold air and snow around. If you can get someone to bring me a cocktail whilst I'm in that hot pool then you will have won me over completely :-)||||- put a lift map / run map in the rooms||||- find some ways to utilise some more of the empty space on the lobby level.

我们一家人带着三个 8 - 13 岁的孩子去秘密花园短暂休息。 孩子们玩得很开心，他们的父亲得到了一些必要的锻炼，这意味着我们会再去。 我不确定我妻子处理这件事时我们付了多少钱。 从北京东北部出发，在良好的道路上行驶 3 1/2 公里，包括一个进站。||||我们的旅行是在农历新年假期之后，但由于中国学校假期仍在进行，所以周围有很多孩子。 ||||更详细地说：||||- 酒店安排得非常方便。 我在欧洲滑雪过很多次，习惯了开车或步行到滑雪缆车的底部。 相比之下，这非常容易，这对三个相当年幼的孩子来说是一个很大的积极因素。||||-将其称为五星级酒店只是一种误导，事实并非如此，我不确定这个评级来自哪里但事实并非如此。 建筑很好，滑雪很方便，房间也不错，但房间、服务和食物都达不到五星级水平。 ||||- 房间：干净、实用。 免费无线网络。 很棒的大浴缸，水流又热又快，这是一个很大的优点。 舒适的床。 温度控制良好。 没有清洁问题。 小型烹饪区，让您可以自己准备简单的食物。 总而言之，房间很好，但不豪华。如果你忽略了你来这里主要是为了滑雪的事实，那么这将是一个很好的国际标准三星级酒店。 ||||- 游泳池很不错，尽管我们在那里时热水池不能用。 更衣室有点小。 遗憾的是游泳池完全是室内的，滑雪时我总是喜欢室内/室外游泳池。 ||||- 我们没有使用健身房，但它看起来不错，比典型的酒店健身房好得多。||||- 一楼有很多未使用的商店和娱乐类型空间。 酒店的客房数量与底层商店空间的数量之间的建筑设计似乎不匹配。 ||||- 餐厅。 我们在早餐/午餐自助餐、“老北京”火锅和川菜馆吃的。 对于带三个孩子滑雪来说，所有这些都很好，但如果我更多地考虑的是一次浪漫的度假，那就会令人​​失望了。 自助早餐需要提高一个档次 - 例如，服务员应该为您找到一张桌子，并为您提供茶或咖啡，就像大多数自助早餐一样。 在这里我们必须找到自己的桌子。 早餐时间，咖啡用完有点危机。 幸运的是，我聪明的妻子已经预料到了这一点，并从家里带来了一台咖啡机安装在我们的房间里。 我们最喜欢的食物可能是我们在滑雪场大厅买的饺子和荤顿。 总而言之，食物还可以，不会阻止我再次去，但会降低你的期望。 当我在欧洲滑雪时，食物是体验的亮点之一，但在这里却不是（我是作为一个热爱中餐的 18 岁北京居民这么说的）。||||- 滑雪装备租赁和寄存。租赁滑雪靴和滑雪板似乎不错：我的当然没有问题。 滑雪大厅宽敞且组织良好。 我已经滑雪过很多次了，这是我到达滑雪场底部所需做的最少的工作。如果您不会说中文，这个过程可能会有点混乱，但这在中国是意料之中的……||||- 滑雪。这就是我们此行的目的，让我感到惊喜。 没有人会期待一个巨大的滑雪场，但对于一名 25 年前热衷滑雪的中年男子和 3 个处于初中级学习阶段的孩子来说已经足够了。 按照欧洲标准，滑雪场几乎空无一人，电梯队列也很短。 升降椅质量很好而且很舒适。 这些滑雪坡主要针对初级和中级滑雪者，我看不到什么可以挑战高级滑雪者的。 雪很可爱，尽管修剪得很整齐，对我们这些技术不太完美的人来说很漂亮。 ||||我希望该地区的各个度假村能够齐心协力，建立互联互通，从而提供一个更大的滑雪场，而不是保留一个单独的围墙花园。||||孩子们真的很喜欢他们的滑雪教练。 这是一个很大的积极因素。 ||||管理上的一些快速/简单的解决办法：||||-在酒店外的斜坡底部放置更多椅子，以便我们在等待时可以坐下来观看斜坡。 最好还是让工作人员准备好为坐在这些椅子上的人们提供咖啡、啤酒和热巧克力。目前有一张长凳。 北京郊外的南山在这方面做得更好。||||- 早餐时工作人员将人们带到他们的餐桌前 ||||- 早餐时咖啡更好||||- 让主泳池旁的热水池工作。而且，如果预算允许，可以在室外添加一些热水池 - 没有什么比坐在热水池中，在冷空气和周围的雪中看着星星更好的了。 如果你能让我在那个热水池里的时候给我送一杯鸡尾酒，那么你就完全赢得了我的青睐:-)||||- 在房间里放一张电梯地图/跑步地图||||- 找到一些方法可以利用大堂层的更多空闲空间。

8 年前

Stayed there a couple of times in the past few years (winter season only). Management used to be great, and staff were quite professional. They had expat GM and Management members, at least you were taken care the way you would expect from a five star hotel. But this time it was a pure disappointment…a complete reap-off. Spent 2,600 RMB for one night over Chinese New Year, plus 1,000 for full day ski package…for this price you can stay at St. Moritz’s best hotel or Kitzbuhl, and enjoy real luxury service and fantastic skiing and apre-ski. |When I checked in, the staff was so indifferent and in polite. Housekeeping poor, the breakfast un eatable for westerners. They used to have a Western Restaurant when they opened the hotel, all gone…serving hot pot now. The bar was cool with live music, now it’s a Karaoke. Really not worth the money, unless you absolutely want to stay at the foot of the ski slopes. Skiing is as usual, great. I am trying the new spot: Thaiwoo….slopes are ready but hotels are still under construction. Apparently, they have a real Austrian Chalet there…lets see. |

在过去的几年里，我在那里住过几次（仅限冬季）。管理曾经很棒，工作人员也很专业。他们有外籍总经理和管理人员，至少你得到了五星级酒店所期望的照顾。但这一次纯粹是令人失望……彻底的收获。过年一晚2600元，加上全天滑雪套餐1000元……这个价格你可以入住圣莫里茨最好的酒店或基茨布尔，享受真正的奢华服务和梦幻般的滑雪及滑雪后体验。 |当我办理入住时，工作人员是如此冷漠和礼貌。客房服务很差，早餐不适合西方人吃。他们以前开酒店的时候有一家西餐厅，现在都没有了……现在供应火锅。酒吧里有现场音乐，很酷，现在变成了卡拉 OK。真的不值这个钱，除非你绝对想住在滑雪场脚下。 滑雪一如往常，很棒。我正在尝试新地点：太宇……滑雪场已经准备好了，但酒店仍在建设中。显然，他们那里有一个真正的奥地利木屋……让我们看看。 |

8 年前

This is one of the better spots to go skiing in China, which means it is OK at best. The snow here is almost all man made and the the terrain is pretty minor. This would be a really good spot to learn how to ski but anyone who has done skiing in North America, Europe or Japan will not find this a lot of fun. A couple hours of cruising on piste for 3-4 minute runs and you can call it a day. The hotel is alright, relatively new, but they food is mediocre. The rooms are not bad by local standards and the place is almost empty during the week so at least it isn't that busy.

这是中国最好的滑雪地点之一，这意味着它最多还可以。这里的雪几乎都是人造的，而且地形也很小。这确实是学习滑雪的好地方，但任何在北美、欧洲或日本滑雪过的人都不会觉得这里很有趣。在滑雪道上巡航几个小时，跑 3-4 分钟，您就可以到此为止了。酒店还不错，比较新，但是食物很一般。按照当地标准，房间还不错，而且这个地方在一周内几乎是空的，所以至少不是那么忙。

8 年前

This hotel is excellent. There are only some minor flaws, as well as an extreme overpricing of a 4 star hotel, to make it 5. The hotel is of excellent quality, and has everything it needs to exceed expectations. The rooms are nice, but there are just a few "mistakes" that could be rectified. For example, the shower has a design flaw where it floods the entire bathroom. The carpets are extremely dirty. There is also not enough bars of soap. On our last night stay, the hotel called us at 10pm, and asked us for an extra RMB 2000 deposit. The hotel facilities are standard. The sports bar didn't even show the SUPER BOWL. The pool area doesn't have a hot tub, which is quite annoying after a long day of skiing. The hotel has 3 restaurants, and all of them are Chinese food. On to the skiing... all the equipment was excellent. We had no issues with that. One of the only issues we had with skiing was that all the ski signs and maps were incorrect. This led to black slopes being portrayed as blue. This resort is not very well equipped to handle intermediate skiers, as there are only 2 green lines, and no path down from the top of the mountain that is easy enough. At the end of the day, this hotel is expensive, but its location right on the slopes makes it quite worth it.

这家酒店很棒。只有一些小缺陷，以及 4 星级酒店的定价过高，才使其成为 5 星级酒店。这家酒店品质优良，拥有超出预期所需的一切。房间很好，但只有一些“错误”可以纠正。例如，淋浴间存在设计缺陷，会淹没整个浴室。地毯非常脏。肥皂也不够。我们最后一晚入住，晚上10点酒店给我们打电话，要求我们额外交2000元押金。酒店设施符合标准。体育酒吧甚至没有播放超级碗。泳池区没有热水浴缸，在一整天的滑雪后这很烦人。酒店拥有3家餐厅，均为中餐。去滑雪……所有的设备都很棒。我们对此没有任何问题。我们在滑雪时遇到的唯一问题之一是所有滑雪标志和地图都不正确。这导致黑色斜坡被描绘成蓝色。这个度假村的设施不太适合中级滑雪者，因为只有 2 条绿线，而且没有足够容易的从山顶下来的路径。归根结底，这家酒店价格昂贵，但它位于斜坡上的位置使其非常值得。

8 年前

Entry and exit to the area where these resorts reside costs total 130RMB (20$) both charged as 65rmb on entry and exit. So if you are coming with your car from Beijing, including the toll gates, you pay in total around 240RMB (40$) just to be able to access the resort, insane.||||Then 4 hours of pass including ski rental for 2 persons costs 1700rmb (300USD). Only the front desk is friendly, the rest is unwelcoming, typical for China. Rental pants and jackets were not really clean. Equipment was okay but could have been better maintained. ||||Like any other person on a ski holiday, if you look forward to having a drink at the mountain bar while watching the scenery, well don't, because they don't sell alcohol. It's the most unadult way to ensure the safety of people. ||||Base lounge restaurant is only for hotel residents with a card, if you'd like to purchase food they ask you to leave.||||So we ended up having our drinks sitting in the parking lot then left.||||It ends up being a real dull experience and overall not really fun.

这些度假村所在区域的进出费用总计 130 元人民币（20 美元），进出费用均为 65 元人民币。因此，如果您从北京开车过来，包括收费站，您总共需要支付大约 240 人民币（40 美元）才能进入度假村，太疯狂了。||||然后 4 小时的通行证，包括滑雪设备租赁2人费用为1700元（300美元）。只有前台很友好，其他的都不热情，典型的中国特色。租来的裤子和夹克不是很干净。设备还可以，但可以更好地维护。 ||||像其他滑雪度假的人一样，如果您希望在山间酒吧一边欣赏风景一边喝一杯，那么请不要这样做，因为他们不卖酒。这是确保人们安全的最不成人的方式。 ||||基地酒廊餐厅仅供持有卡的酒店住客使用，如果您想购买食物，他们会要求您离开。||||所以我们最后在停车场喝完饮料就离开了。| |||这最终成为一次真正沉闷的体验，总体来说并不是很有趣。

6 年前

作为密苑云顶乐园的主体部分，云顶大酒店将滑雪中心，酒店客房，商店，餐厅融入在一座巨型单体建筑内，5楼还有健身房，游泳池及SPA中心。酒店拥有多个室内外停车场，方便来此度假的自驾客人，还有发往北京，张家口或崇礼县城的班车，最近还开通了去往500米外云顶世界的短驳车。滑雪中心提供的雪具非常好，如果你想购买雪具或服装配件，这里还有多家商店可以选择。除了滑雪缆车票太贵外，觉得这里没有设么缺点，值得您来玩。

8 年前