Wyndham Handan Congtai

I have arrived in the evening. First point - the receptionist did not speak English but she did tried her best with a translator so I guess thats fine. Second point - noone helped us with our luggage. Third point - hotel room is quite nice but the smell is not. It really stinks here. I am not sure where is this coming from - toilet? Maybe someone smoked in here before me? |4th and most important point - it's boiling hot in here. I have turned on the ac (which is really loud) to the lowest level and temperature instead of dropping actually went up by 1 degree! It's 26 degrees inside - its impossible to relax in such high temp. I called the concierge and they came in and opened one window, did not show any interest in fixing the ac. The floor in bathroom is heated and it's impossible to turn it off either . So most important points to improve is the room smell and the ac ! This is rated 5 stars and as for the experience I would give it max 2 stars.

我是晚上到达的。第一点 - 接待员不会说英语，但她尽力与翻译合作，所以我想这很好。第二点——没有人帮我们拿行李。第三点——酒店房间相当不错，但气味不大。这里真的很臭。我不知道这是从哪里来的——厕所？也许有人在我之前在这里抽烟？ |第四点，也是最重要的一点——这里非常热。我把空调（声音很大）调到最低，温度不但没有下降，反而上升了 1 度！里面有26度——在这么高的温度下是不可能放松的。我打电话给礼宾部，他们进来打开了一扇窗户，没有表现出任何修空调的兴趣。浴室的地板有地暖，也无法关闭。所以最重要的改进点是房间气味和空调！这是 5 颗星，至于体验，我最多给它 2 颗星。

10 个月前

Room was clean and spacious, cleaning staff was friendly, but the receptionist I met was not very Knowledgeable.

房间干净宽敞，清洁人员很友好，但我遇到的接待员知识不是很丰富。

2 个月前

前台人員和值班經理服務有禮貌，有求必應，處理問題高效迅速，值得稱讚👍裝修也非常新，維護得也很好，床品舒服，靠在床上看大投影體驗非常棒。如果衛生打掃方面能夠更加細緻到位就更完美了。

7 个月前

距離高铁站10分鐘路程，美乐城、博物馆打车很近，位置很方便；前台服务迅速，礼貌；房间隔音很好，面积较大，光亮、洁净，冲凉房和厕所是分开的，这点非常赞；特别点赞大堂晶晶美女，温柔大方，服务细致。邯郸，一座等了你三千年的城市，文化底蕴浓厚，由于出差時間仓促，只停留了一晚，以后有時間過來住幾天，好好感受，温德姆是首选。

1 年前

每次入京都在邯鄲休息一晚，也是多次入住此酒店，前台服務態度好，就是這次路過不是周末沒吃上自助晚餐有點遺憾了！

1 年前

多次入住，但是這次入住很不開心，退房收拾房間漏掉了了自帶的沐浴露和洗面奶，服務員檢查時沒有告訴。

1 年前

Good location, Great service! Excellent staff!The only issue is the access and entrance is really hard to locate. Parking is limited

位置好，服务好！优秀的员工！唯一的问题是通道和入口真的很难找到。停车位有限

11 个月前

Excellent location, amazing breakfast, both Chinese and non Chinese options available. Plus, the chef made us custom breakfast

优越的地理位置，美味的早餐，有中式和非中式两种选择。 另外，厨师为我们定制了早餐

1 年前