湖州喜来登温泉度假酒店

The literature in the room says there is a restaurant available for ala carte meals all day. After you get dressed and get down there, no, only breakfast and dinner. Room service has a website via QR code. After you add everything to your cart and try to order it says no, call someone. When you call “room service” you get a voice maze. When you press zero enough times they ask who you are trying to call, as if you didn’t press the “room service” button. The room service menu is disappointingly small and the food made me sick. For dinner I found that two of the other advertised restaurants are closed - after following the signs, which led me to locked doors in dark corridors. The wifi hasn’t worked reliably yet. This is turning out to be a terrible experience.

房间里的文献说有一家餐厅全天供应点菜。穿好衣服下楼后，不，只有早餐和晚餐。 客房服务有一个通过二维码的网站。将所有商品添加到购物车并尝试订购后却显示“不”，请致电某人。 当您拨打“客房服务”时，您会收到一个语音迷宫。当您按零足够多的次数时，他们会询问您要呼叫谁，就好像您没有按“客房服务”按钮一样。 客房服务菜单小得令人失望，而且食物让我感到恶心。 晚餐时，我发现广告上宣传的另外两家餐厅已经关门了——按照指示牌，我来到了黑暗走廊里锁着的门。 无线网络还不能可靠地工作。 事实证明这是一次可怕的经历。

2 个月前

很独特的酒店设计风格，房间面向太湖，景观一流，房间干净又舒服，又享受了各种不同的温泉疗法. 前台服务员很热情又周到的服務品質，我们的假期溫馨又愉快！感恩🙏🙏🌸🌸👍👍！

5 个月前

第二次入住体验还是很不错的，服务人员态度亲切，酒店各方面环境让人感觉舒适，虽然房间设施有点老旧，但干净整洁，很好的酒店！

5 个月前

Good hot springs. You get complimentary tickets as you check-in. Breakfast is nice. They have mix of Western and Chinese food. The view is amazingRoom was spacious and clean Swimming pool facilities were alright The place gave a vibe of retirement house. A lots of Chinese grandpas and grandmas ruin five-star hotel magic by their rural behaviour. The customer service doesn't meet 5 star hotel grade. We met only 1 staff who was able to speak English. There is no any food service in hotel after 11 pm which is also shame for 5 star hotel

温泉不错。办理入住手续时您将获得免费门票。早餐很好。他们有西餐和中餐的混合。景色令人惊叹房间宽敞干净游泳池设施还不错这个地方给人一种退休之家的氛围。很多中国的爷爷奶奶用他们的乡村行为毁掉了五星级酒店的魔力。客户服务达不到五星级酒店的水平。我们只遇到了 1 名会说英语的员工。晚上11点之后酒店就没有任何餐饮服务了，这对于五星级酒店来说也是一种耻辱

10 个月前

酒店位置不太便利，要打車才到達，但就勝在外觀美麗，而亦遠眺湖景，尤其晚上酒店更美麗。而去附近湖州古鎮都算近，10分鐘車程。5星級酒店。

5 个月前

房間寬敞舒適，設施完備。高層湖景房陽台大床面對浩煙波浩淼的太湖，視覺享受。月亮溫泉如置身熱帶雨林之中，泡池小巧精致，不錯的體驗。

7 个月前

酒店房間里设施需要更新，找不到开关。还有有美拍，照片拍的很好看。。

4 个月前

我9月底参加公司会议去的，酒店非常漂亮，尤其是晚上。但酒店周围没有什么配套商业设施。室外泳池很好，早餐也不错。退房的时候，我把苹果耳机忘在房间了，后来被酒店工作人员发现并寄回来了，非常感谢。

10 个月前