舟山希尔顿酒店

I recently stayed one night at Hilton Zhoushan as I wanted to visit Mount Pu Tuo. |The hotel room was clean and had a nice view. The location is convenient, being close to the jetty to Mount Putuo. |It's also within walking distance to a lively district with a night market and many restaurants. |Highly recommended for a comfortable and convenient stay.

我最近在舟山希尔顿酒店住了一晚，因为我想去参观普陀山。 |酒店房间很干净，风景也不错。位置很方便，离普陀山码头很近。 |步行即可到达热闹的地区，那里有夜市和许多餐馆。 |强烈推荐，住得舒适又方便。

4 个月前

Although I was there for only one night, I enjoyed my recent stay at the Hilton Zhoushan. Comfortable room with good WiFi. Gym has a reasonable selection of cardio and resistance machines. Free weights (dumbbells) max out at 50 lbs. Had fried rice, vegetable rolls, and fresh fruit for lunch. Nicely prepared with attentive service provided by Chris Zang.

虽然我只在那里住了一晚，但我很享受最近在舟山希尔顿酒店的住宿。舒适的房间，有良好的无线网络。健身房有合理选择的有氧运动和阻力器械。自由重量（哑铃）最大重量为 50 磅。午餐吃了炒饭、蔬菜卷和新鲜水果。精心准备，Chris Zang 提供周到的服务。

6 个月前

酒店服務非常貼心，房間非常整潔寛敞！酒店大堂非常高雅，早餐自助餐食物種類繁多，還有可以在酒店買菩陀山用的香，非常貼心

5 个月前

Let me start by saying that Hilton and some of the staff at Hilton Zhoushan have followed up on our disappointing experience to try to make amends: Thank you. It was a very disappointing stay, but I appreciate that our direct feedback was taken seriously, and that it prompted action.||||Perhaps we'd been spoiled too much by our excellent stays at other Hilton properties, but our expectations were high for this hotel, and unfortunately, we were let down.||||It was our first time staying here. As usual, one of the highlights of the year for us is to book a good hotel for December 31-January 1, both for New Year's Eve, and for a birthday. The price for this one night, even a month in advance, was quite high, but we were confident that it would be worth it. It was not!||||The hotel gave us an upgrade to an ocean-facing room, and gave us a birthday cake: Thank you.||||We didn't receive any communications before arrival ---||no warning that the swimming pool was closed (a key attraction for us); and no email about any room upgrade in advance (which we've always received in other Hilton properties). The "kids club" seems to only be a slide and trampoline, both seemingly closed, too. There was no indication of problems through the Hilton App, and no chat function to enable communication.||||Rude/unprofessional staff in the executive lounge.||||This was our first stay here, and will be the last. Usually, we would stay at DongQianLake Hilton, or the Ningbo DoubleTree hotels in Beilun or ChunXiao. The staff and experiences in those hotels had been exemplary. I am surprised at how bad the service quality here in Zhoushan Hilton is. We left the Sheraton (Zhoushan) to stay here: that was significantly cheaper and far better. What happened here? ||||I hope the folks at Hilton Zhoushan can address what are really staffing issues. It is a good location, with great potential to be an excellent venue. It would be a pity for this hotel to not excel.

首先我要说的是，希尔顿和舟山希尔顿酒店的一些员工已经对我们令人失望的经历进行了跟进，试图做出弥补：谢谢。这是一次非常令人失望的住宿，但我很高兴我们的直接反馈得到了认真对待，并促使我们采取行动。||||也许我们在其他希尔顿酒店的出色住宿体验被宠坏了，但我们的期望很高对于这家酒店，不幸的是，我们很失望。||||这是我们第一次住在这里。和往常一样，我们今年的一大亮点就是在 12 月 31 日至 1 月 1 日预订一家好的酒店，既可以庆祝除夕夜，也可以庆祝生日。即使提前一个月，这一晚的价格也相当高，但我们相信这是值得的。不是！||||酒店给我们升级了海景房，还送了生日蛋糕：谢谢。||||入住前没有收到任何消息---||没有警告游泳池已关闭（对我们来说是一个主要景点）；并且没有提前发送任何有关房间升级的电子邮件（我们在其他希尔顿酒店总是收到这种情况）。 “儿童俱乐部”似乎只有滑梯和蹦床，两者似乎也都关闭了。希尔顿应用程序没有任何问题迹象，也没有用于沟通的聊天功能。||||行政酒廊的工作人员粗鲁/不专业。||||这是我们第一次住在这里，也将是最后一次。通常，我们会住在东钱湖希尔顿酒店，或者北仑或春晓的宁波逸林酒店。这些酒店的员工和体验堪称典范。我很惊讶舟山希尔顿的服务质量这么差。我们离开舟山喜来登酒店住在这里：那里便宜得多，也好得多。这里发生了什么？ ||||我希望舟山希尔顿酒店的员工能够解决真正的人员问题。这是一个很好的位置，很有潜力成为一个优秀的场地。如果这家酒店没有出色的表现，那就太遗憾了。

1 年前

Good location, no beach, but at least with a car easy to go to nice beaches in short time. Otherwise in the middle of lots of restaurants, outlets and entertainmentCleanliness: Well.... 4-5 stars for the a bit old but well maintained (and for kids lovely decorated) room. 1-2 stars for the restaurant with sticky floor, sticky tables and for 2nd floor lobby toilet max. 1 star.Main issue and absolutely not Hilton standard: the breakfast. Neither Chinese (my wife is Chinese and tried it) nor western food meet any Hilton standards. No fresh fruit juice, old and dirty coffee machines. The staff was very helpful though and tried to soften the obvious issues. Which leds to the conclusion: this hotel seems to have a severe management problem.I would rather not choose it again. Especially as it was way too expensive. We paid 1700+ RMB per night (2 adults, one kid) including said breakfast.

位置很好，没有海滩，但至少有车可以很方便地在短时间内到达漂亮的海滩。另外，位于许多餐馆、商店和娱乐场所的中间。 清洁度：嗯……4-5星，房间有点旧，但维护得很好（而且为孩子们装饰得很漂亮）。 1-2 星的餐厅有粘性地板、粘性桌子，二楼大堂卫生间最多 1-2 星。 1 星。主要问题是早餐，绝对不是希尔顿的标准。中餐（我妻子是中国人，也尝试过）和西餐都不符合希尔顿的任何标准。没有新鲜果汁，咖啡机又旧又脏。工作人员非常乐于助人，并试图软化明显的问题。由此得出的结论是：这家酒店似乎存在严重的管理问题。我宁愿不再选择它。尤其是因为它太贵了。我们每晚支付了 1700+ 人民币（2 位成人，1 位儿童），包括上述早餐。

2 年前

房間很好，剛好兩周以來只有一天刚好天氣好、前台FRANK的服務超級好、明年來會再次選擇入住希爾頓。

6 个月前

I have a pleasant stay in this hotel. Great view from my room. Heart and Domi were very friendly and helpful.Will return next time.

我在这家酒店度过了愉快的时光。从我的房间看到的景色很美。 Heart 和 Domi 非常友好和乐于助人。下次还会再来。

9 个月前

在這個喜慶的佳節中，原本期待的舒適感受，卻經歷了不愉快的體驗。元月31日-2月3日（2晚+1晚）預定了行政房，從跨入酒店的那一刻就埋下了不快的陰影。疫情期間，出示或有些必須的查驗可以理解。令人不解的是：在特別濕冷的寒冬，在空空如也的酒店門外放著一張桌子，冷酷無情地讓客人站立在寒風和雨中折騰了近十分鐘。為什麼不能讓客人進門檢查？中肯地提出意見卻依然不為所動，住了三天一切照舊。雖然，履行了住店手續算有了免檢牌。但此做法，對待客人缺乏起碼的禮貌和尊重；入住第一天使用過的咖啡☕️杯，三天過去都沒有調換和清潔；使用過的電吹風，客人擱置哪裡，做房後依然還在那裡；衛生間是否做過清潔不詳，但不雅地連門都不隨手關閉；說是蛋糕可以預定，初一晚上8:00之前，特意向前臺聯繫預定，我初二需要送客人，卻被告知初三才能取到蛋糕；今天，中午之前離開酒店，直到晚上回到酒店。踏進房間凌亂一片，令人頓時感到失望和不快。一次次不愉快的體驗，感覺不是入住希爾頓酒店，更不是入住行政房。第一天辦理酒店入住，就被前臺提出給予好評。不差評已經給予敬重了，因為好評不能誇誇其談，不是一種表面修飾，而是對於希爾頓酒店職業精神和專業素養的褒獎和肯定。希爾頓的品牌不分國界和地域，相信其服務理念和水準應該是一致不二的。

2 年前