Sanya Bohai Hotel

有蟲子在床上爬來爬去的，服務態度不好。浴巾和早餐都不按規定時間送，都延時

2 年前

房間是新的，离景點近，早餐送到房間，五星好評。

1 年前

服務優、位置好，方便

8 个月前

It’s more of a boutique apartment hotel but exceptionally good value. Kind staff, clean apartment. The views from the room are quite mediocre but it’s close to the sea

与其说是酒店，不如说是精品公寓式酒店，但性价比极高。员工友善，公寓干净整洁。房间景色一般，但离海边很近。

3 个月前

Worst two week stay of my life!!!Beds are so hard it's like sleeping on concrete! Asked for more pillows to try and help with this as I'm pregnant and was told to buy them myself as they were out of stock. Also asked for urgent help on one occasion and was told they were to busy. Extreme renovation work happening in the building beside us so construction noise the whole time basically, especially early morning. Don't expect a sleep in. I asked about moving rooms between the bed situation and the noise and was told someone was checking out the next day and they would show me the room. Next day came and I waited all day to hear from them. Finally I messaged and was told oh no there are no rooms now 😡Cleaners come at random times and are hit and miss with what they replace. I had to ask for towels on more than one occasion. Sometimes cleaning would not happen to 6pm at night. Cleaning is not very good.There is absolutely no cuttlery in the apartments. Some glasses in the bathroom and on the table but no bowls, knife and forks or anything. No dishwashing liquid. Had to buy my own things.There is a washing machine and washing liquid which was great but no clothes rack so we just hung clothes over the balcony. Beautiful grounds that were well cared for and once renovations are complete on the rest of the pools which I am assuming is for this hotel it will be alot better. Beach is close by and was nice, only one pool open and limited seating but you just had to time it well and hope for the best. I am sad that I went on holiday and should have been relaxing but it was horrible and we couldn't wait to leave. My partner joined for 6 days and he wanted to leave after day 2!!!!This place has the potential to be amazing but they need to learn how to run it better and make some adjustments. Customer service is lacking. I had wanted to come back in December with all my family to stay in one of there 3 bedroom apartments but we won't be doing that now due to how this trip went. I don't recommend for foreign people.

这是我人生中最糟糕的两周住宿体验！！！床硬得像睡在水泥地上！我怀孕了，所以要求多要几个枕头，结果被告知枕头缺货，让我自己去买。有一次我请求紧急帮助，他们也说太忙了。隔壁楼正在进行大规模的装修，所以基本上一直都有施工噪音，尤其是在清晨。别指望能睡懒觉。因为床太硬又吵，我问过能不能换房间，他们说第二天有人退房，会带我去看房间。第二天到了，我等了一整天都没收到回复。最后我发信息问了，他们才说没空房了😡。清洁人员来打扫的时间很不固定，而且更换的东西也时有时无。我不得不不止一次地要毛巾。有时候打扫工作甚至要到晚上6点才有人来。清洁工作做得非常糟糕。公寓里完全没有餐具。浴室和桌子上有一些杯子，但没有碗、刀叉之类的。没有洗洁精，我们只能自己买。虽然有洗衣机和洗衣液，这很好，但是没有晾衣架，所以我们只能把衣服晾在阳台上。酒店的庭院很漂亮，维护得也很好。我猜这家酒店的其他泳池都在翻新，等翻新完成后，体验会好很多。海滩就在附近，很不错，但是只有一个泳池开放，座位也有限，所以只能选好时间，碰碰运气。我很失望，本来是来度假放松的，结果却糟透了，我们迫不及待地想离开。我的伴侣和我们一起住了6天，结果第二天就想走了！这个地方本来很有潜力，但是他们需要学习如何更好地管理，并做出一些调整。客户服务很差。我本来想12月带全家来住他们的三卧室公寓，但是因为这次糟糕的体验，我们决定取消这个计划。我不推荐外国人来这里。

1 年前

Photos of the nearby territory are not utterly correct, because the place is under construction, a lot of noise and dust and only one pool worked. The beach is close by and clean. Very little places where you can eat or buy food. Personnel is friendly but speaks only chinese. Not recommended for foreign travellers.

附近区域的照片并不完全准确，因为那里正在施工，噪音和灰尘很大，而且只有一个游泳池可以使用。海滩就在附近，很干净。餐饮场所很少。工作人员很友好，但只会说中文。不推荐外国游客前往。

1 年前

Fantastic! Very clean and beautiful apartment. Staff are super friendly, definitely recommend.

太棒了！公寓非常干净漂亮。工作人员超级友好，绝对推荐。

1 年前

Very friendly and polite staff

员工非常友好且有礼貌。

5 个月前