武汉光谷希尔顿酒店

Our third visit in 18 months and some areas of the hotel in urgent need of a revamp, repair, or maintenance |Bedrooms very good,beds very comfortable, book a lake view is best.|Breakfasts used to have a good range of western style food, but limited now. Outside areas in need of maintenance with tripping hazards, barbed wire, and a tired looking pool area.|In hotel food purchase overpriced. |Extensive gardens are great, but there is limited lake access due to big hotel bbq and coffee venue.|Lake side location and countryside feel only 15km from the centre is welcoming.|Staff are very friendly and helpful which is the best part of the hotel |

18个月内第三次入住，酒店的一些区域急需改造、维修或维护|卧室很好，床很舒服，订湖景房最好。|早餐以前有很多西式风格食物，但现在有限。外部区域需要维护，有绊倒的危险、铁丝网和看起来很旧的泳池区域。|在酒店购买食物价格过高。 |广阔的花园很棒，但由于酒店烧烤和咖啡场所很大，通往湖泊的通道有限。|湖边的位置和乡村感觉距离市中心仅 15 公里很热情。|工作人员非常友好和乐于助人，这是最好的部分酒店 |

3 个月前

酒店停车方便，酒廊的服务员小姐姐Doris服务好，因为我们是金钻卡主动给我们升级了房型，房间室内卫生干净，很安静，房间隔音挺好，不影响睡眠，在酒廊的江景也非常好看！推荐大家入住

1 个月前

This remarkable location offers both awe-inspiring beauty and serene calmness. Nestled alongside a picturesque riverside, guests can relish stunning views throughout the day. For couples embarking on their honeymoon, this spot is an absolute gem. Imagine waking up to the gentle sound of flowing water, then stepping out onto your private balcony to witness breathtaking sights. With outdoor and indoor swimming pools, every aspect of relaxation is covered. Come experience the magic of this riverside retreat!" 🌅🌿🏊‍♂️

这个非凡的位置提供了令人惊叹的美丽和宁静的平静。坐落在风景如画的河畔，客人可以全天欣赏壮丽的景色。对于准备度蜜月的情侣来说，这里绝对是一颗宝石。想象一下，您在轻柔的流水声中醒来，然后走到私人阳台上欣赏令人惊叹的景色。拥有室外和室内游泳池，全方位满足您的放松需求。快来体验这个河畔度假胜地的魔力吧！” 🌅🌿🏊‍♂️

5 个月前

What can I say? What an amazing stay again. I’ve stayed for work events in which we used the ballroom for our work celebration. I then came here for peace when my father passed away. This was the one place I knew I could come that brought me peace and happiness. This trip was for my anniversary and it was beyond amazing. We decided to to go with a suite and the reservation came with a free photo shoot. Our photographer, Xiao Liu, was kind and the photo shoot was an amazing experience. The breakfast buffet is amazing and the dinner buffet has live entertainment and amazing chefs as well. We also wanted to get massages too but ran out of time. We will get them next time. Overall, I’m grateful for Optic Valley Hilton and the true peace our experiences bring each time. Exactly what we need on vacation.

我能说什么？ 再次入住真是太棒了。 我参加过一些工作活动，我们在宴会厅举办了工作庆祝活动。 当我父亲去世时，我来到这里寻求和平。 这是我知道可以给我带来平静和幸福的一个地方。 这次旅行是为了庆祝我的周年纪念日，这真是太棒了。 我们决定入住套房，预订时还可以免费拍摄照片。 我们的摄影师小刘很友善，拍摄照片是一次很棒的经历。 自助早餐很棒，自助晚餐有现场娱乐表演，还有很棒的厨师。 我们也想做按摩，但没时间了。 下次我们会得到它们。 总的来说，我很感谢光谷希尔顿酒店以及我们每次的经历所带来的真正的平静。 正是我们度假时所需要的。

5 个月前

非常感謝酒店的服務態度，在起飛前，父母到了火車站，需要人接送，酒店安排周到，不但最短時間抽調人手安排接老人家到酒店，還送到了房間，非常貼心。到武漢的頭幾天都在下雨，無法外遊，幸好酒店環境很優美，撐著傘到處逛倒也是很舒適自在。

4 个月前

After spending two months at this property, I think I am in the position to write a well informed review about the hotel.||Overall, it is a really nice hotel with all the amenities you would need. The hotel is really spacious, at times there were not many guests and it almost felt empty. The gym has all the equipment you would need, and is generally empty. I especially liked the Executive Lounge. Unlike some other hotels, they really change the menu every week, so you are not eating the same dishes every day/week. This is something I highly valued as I was staying for over two months. The food is also of good quality.||I was picked up at the airport by a driver from the hotel, who I communicated over WeChat with beforehand. At checkin, the staff made me feel a bit rushed, and I felt like the employee really wanted to be done with me as fast as he possibly could. But it was not busy at all. But it was no big deal for me, as I got checked in quickly without issues.||The rooms are clean, and the lady that cleaned my room on most days is the sweetest lady there is, always with a big smile on her face. She did a great job as well. Internet reliability in the rooms could be improved, although it seemed to get better after a few weeks. |I really liked the breakfast, there was plenty of choice, but for my taste there could be a few more European options as well. But since we are in Asia, I understand to not expect the highest standard here. I had yoghurt almost every day, with some fresh fruits. They not only had the cheap fruits available, but also blueberries and strawberries in the yoghurt, which I really liked. ||I want to give a special thanks to Sharon Zhang from the Executive lounge, as well as the other employees from the lounge. Sharon really went above and beyond, and helped me a lot with settings up the Chinese apps or communication with Chinese native speakers on times I needed it the most. She really did the extra step.||Also I want to thanks the Sales manager Sharon, who I communicated with clearly and always responded to my messages immediately. Also it was nice of her to invite me and my colleagues to dinner, which we happily accepted.||Overall, I recommend staying here. There are only a few things that can be improved. The airconditioning seems to not go lower than around 22C, even if you set it lower. They checked, and the AC is working, but it seems the temperature setting is capped on a property scale so to say. Later in November, I opened the doors to the balcony so it was no issue, but in beginning of October it was a bit too hot for me at night. However, when I informed the hotel staff, duty manager Kity upgraded me to a suite for the first month (!) of my stay, which I really appreciated. |Like I mentioned, the reliability of the Wi-Fi could be improved.||Overall, I hope to come back to this nice property! The staff made my stay very wonderful.

在这家酒店住了两个月后，我想我有资格写一篇关于这家酒店的详尽评论。||总的来说，这是一家非常好的酒店，拥有您需要的所有设施。酒店真的很宽敞，有时客人不多，几乎感觉空荡荡的。健身房拥有您需要的所有设备，但通常是空的。我特别喜欢行政酒廊。与其他一些酒店不同的是，他们每周都会更换菜单，因此您不会每天/每周都吃相同的菜肴。这是我非常看重的一点，因为我在这里住了两个多月。食物的质量也很好。||酒店的司机来机场接我，我事先通过微信与他沟通过。办理入住手续时，工作人员让我感觉有点匆忙，我觉得工作人员真的想尽快完成我的工作。但一点也不忙。但这对我来说没什么大不了的，因为我很快就办理了入住，没有任何问题。||房间很干净，大部分时间打扫我房间的那位女士是世界上最可爱的女士，脸上总是带着灿烂的笑容。她也做得很好。房间内的互联网可靠性有待提高，尽管几周后似乎有所改善。 |我真的很喜欢早餐，有很多选择，但根据我的口味，还可以有更多的欧式选择。但由于我们在亚洲，我理解不要期望这里的最高标准。我几乎每天都喝酸奶，还有一些新鲜水果。他们不仅有便宜的水果，还有酸奶里的蓝莓和草莓，我非常喜欢。 ||我要特别感谢行政酒廊的张莎伦以及行政酒廊的其他员工。 Sharon 确实超越了我，在我最需要的时候帮助我设置中文应用程序或与中文母语人士沟通。她确实做了额外的一步。||我还要感谢销售经理 Sharon，她与我沟通清晰，并且总是立即回复我的消息。她也很友善地邀请我和我的同事共进晚餐，我们很高兴地接受了。||总的来说，我建议住在这里。只有几件事可以改进。即使你把空调温度调得更低，空调温度似乎也不会低于22摄氏度左右。他们检查了，空调正在工作，但可以说温度设置似乎受到了财产范围的限制。 11 月晚些时候，我打开了阳台的门，所以这没有问题，但在 10 月初，晚上对我来说有点太热了。然而，当我通知酒店工作人员时，值班经理 Kity 在我入住的第一个月（！）将我升级为套房，对此我真的很感激。 |就像我提到的，Wi-Fi 的可靠性还有待提高。||总的来说，我希望能回到这个不错的酒店！工作人员让我的住宿体验非常愉快。

9 个月前

環境乾淨，早餐食物很多，周圍園林綠化環境很美，臨近湖邊，湖光山色很適合小情侶度假、帶著孩子的家庭遊，園內有戶外康樂活動給小朋友，湖邊還有露營地，整體來說相當滿意！

4 个月前

I needed this trip. My father had just passed away and I needed a place to go that was quiet and comfortable and this was the first place I thought of. Nothing can erase the pain of my father passing but Optic Valley Hilton was an amazing experience and always is. Thank you.

我需要这次旅行。 我父亲刚刚去世，我需要一个安静舒适的地方去，这是我第一个想到的地方。 没有什么可以抹去我父亲去世的痛苦，但光谷希尔顿酒店是一次令人惊叹的经历，而且一直如此。 谢谢。

5 个月前