Mercure Zhangjiajie Tianmen Mountain

I had a wonderful stay at Mercure Zhangjiajie Tianmen Mountain and would highly recommend this hotel. The overall experience was comfortable, well-organised, and very welcoming. I would especially like to commend Xiao Luo, the Front Office Manager, whose service truly stood out. Xiao Luo was professional, attentive, and extremely helpful throughout my stay, always ensuring everything ran smoothly and that guests felt well taken care of. Her warm attitude and efficiency made a big difference and reflected the high service standards of the hotel. Thank you to Xiao Luo and the entire Mercure Zhangjiajie team for such excellent hospitality. I would happily stay here again.

我在张家界天门山美居酒店度过了非常愉快的时光，强烈推荐这家酒店。整体体验舒适、井然有序，而且酒店员工热情好客。 我尤其要表扬前台经理罗晓女士，她的服务令人印象深刻。罗晓女士在我入住期间始终保持专业、细致周到，并给予了我极大的帮助，确保一切顺利进行，让客人感到宾至如归。她热情周到的态度和高效的工作能力给我留下了深刻的印象，也体现了酒店的高水准服务。 感谢罗晓女士和张家界天门山美居酒店的全体员工提供的优质服务。我非常乐意再次入住。

6 个月前

房間乾淨整潔、舒適，早餐的選擇也很豐富，服務人員態度不錯。

房间干净整洁、舒适，早餐的选择也很丰富，服务人员态度不错。

5 个月前