珠海华发喜来登酒店

I recently had the pleasure of staying at an absolutely fantastic hotel, and I can't help but share my positive experience. From the moment I stepped into the lobby, I was greeted by the warm and friendly staff who made me feel right at home. The check-in process was smooth and efficient, and I was delighted to find that my room was impeccably clean and well-appointed.The hotel's attention to detail was evident in every aspect of my stay. The bed was incredibly comfortable, ensuring a restful night's sleep. The room amenities were top-notch, with a flat-screen TV, a mini-fridge stocked with complimentary refreshments, and a coffee maker for my convenience. The bathroom was spotless and stocked with luxurious toiletries.One of the highlights of my stay was the hotel's dining options. The on-site restaurant served delicious meals prepared by talented chefs, offering a wide range of culinary delights to suit every palate. The breakfast buffet was a particular standout, featuring a delectable spread of fresh fruits, pastries, and made-to-order omelets.The hotel's facilities were equally impressive. The fitness center was well-equipped with modern exercise machines, and the pool area provided a serene oasis to unwind and relax. Additionally, the hotel's concierge service was incredibly helpful in providing recommendations for local attractions and arranging transportation.Overall, my experience at this hotel was nothing short of exceptional. The combination of attentive staff, luxurious accommodations, delectable dining, and excellent facilities made my stay truly memorable. I would highly recommend this hotel to anyone seeking a first-class experience during their travels.

我最近有幸住在一家非常棒的酒店，我忍不住要分享我的积极经历。从我踏入大堂的那一刻起，热情友好的工作人员就迎接了我，让我有宾至如归的感觉。入住过程顺利高效，我很高兴地发现我的房间一尘不染，设备齐全。酒店对细节的关注体现在我住宿的各个方面。床非常舒适，确保您睡个好觉。房间设施是一流的，配有平面电视、备有免费茶点的迷你冰箱和方便我使用的咖啡机。浴室一尘不染，配有豪华洗浴用品。我住宿期间的亮点之一是酒店的餐饮选择。酒店内的餐厅由才华横溢的厨师烹制美味佳肴，提供各种美食以满足各种口味。自助早餐特别出色，包括美味的新鲜水果、糕点和现点现做的煎蛋卷。酒店的设施同样令人印象深刻。健身中心配备了现代化的健身器材，泳池区提供了放松身心的宁静绿洲。此外，酒店的礼宾服务在提供当地景点的建议和安排交通方面非常有帮助。总的来说，我在这家酒店的体验非常出色。细心的工作人员、豪华的住宿、美味的餐饮和一流的设施相结合，让我的住宿体验真正令人难忘。我强烈推荐这家酒店给那些在旅行中寻求一流体验的人。

4 个月前

非常好，房間很漂亮，房間望向外是無敵的大海景，左邊是澳門觀光塔，右邊是橫琴，白天與夜上的景色也很可觀。位於非常幽靜的地區。

3 个月前

早餐款式是多，但是味道一般，我們大概9:30到歺厅用歺，部份食物沒有補给上，最离谱是熱牛奶都设有。稱讚的是服務挺不错，升级到海景房，室內外游泳池非常棒，十分之享受。停車也很方便。

5 个月前

Although the hotel has a nice facade however upon entering the lobby I was automatically welcomed by a dull atmosphere coming from the lobby lounge, the architecture was nice but it was not balanced light up. The condition of the furnitures in room were not upkeep, off thread sofa, over time stained bathroom. ||The food & beverage offerings at the Feast Restaurant were low far beyond my expectations. I know it’s was a busy restaurant but we were not being greeted and escorted to table during the time we were there. We have to look for our own table where a table tag places on the table to indicate it’s availability or occupied. ||The quality of fruits display on the buffet table was relatively low in quality. Some fruits were oxidized, buffet wares were not cleaned, empty chafing dish waiting to be replenished, wrong food tag to name a few. I told the supervisor on duty that the some of the food tag placed on the buffet table was irrelevant to the food displayed, example the congee area, one of the congee stated salted pork bone congee, in fact it was sliced fish fillet congee, in the event if I have allergy to seafood then I’m screwed. Staff removed the food tag and did not have it replaced and blamed the kitchen for not informing. And asked if she could changed for me …. And f I insisted the pork bone congee can she get it for me ????? ||Staff behavior when announcing last call for buffet was not acceptable as well, the tone of voice seems to chasing us away. ||During my stay the only thing that captured my attention was the view and only the view. ||We went up to the 18 floor exec lounge to check out the place but was not being greeted with a smile, the lady seated at the desk simply asked us to mention our room number that’s it … don’t even escort or introduce the lounge facilities etc… staff basically has zero interaction & connection with guests. How to build a lasting connection between guest if the staff behavior at such ???? ||Well overall that’s my experience of my stay.

虽然酒店的外观很漂亮，但是进入大堂后，我自然而然地受到大堂酒廊传来的沉闷气氛的欢迎，建筑很漂亮，但灯光不平衡。房间里的家具状况没有维护，沙发掉线，浴室随着时间的推移被弄脏。 ||盛宴餐厅的食品和饮料供应量低得远远超出了我的预期。我知道这是一家繁忙的餐厅，但我们在那里的时候并没有受到欢迎并被护送至餐桌。我们必须寻找我们自己的桌子，桌子上放置一个桌子标签来指示它的可用性或已占用。 ||自助餐桌上摆放的水果质量比较差。一些水果被氧化，自助餐餐具没有清洗，空火锅等待补充，食品标签错误等等。我告诉值班主管，自助餐桌上的一些食物标签与展示的食物无关，例如粥区，其中一种粥说是咸猪骨粥，实际上是鱼片粥，如果我对海鲜过敏的话我就完蛋了。工作人员取下了食品标签，但没有更换，并指责厨房没有通知。并问她是否可以为我改变......。如果我坚持要猪骨粥，她能给我买吗？？？ ||最后宣布自助餐时工作人员的行为也不可接受，语气似乎在赶我们走。 ||在我住宿期间，唯一引起我注意的是风景，而且只有风景。 ||我们去了 18 楼的行政酒廊查看这个地方，但没有受到微笑的欢迎，坐在前台的那位女士只是要求我们提及我们的房间号，仅此而已......甚至不护送或介绍休息室设施等……工作人员基本上与客人零互动和联系。如果员工的行为如此，如何在客人之间建立持久的联系？ ||总的来说，这就是我的住宿体验。

2 个月前

有貼心職員服務!服務一流!自助早餐多種類!又好味!露台左望澳門右望橫琴👍房間床铺舒服!特別感謝Loyalty-Winnie, Minnie, Jane服務細心，又關心客人嘅需要!Thank you 💖

4 个月前

I came to stay one night soon after its opening, after seeing the photos of its stunning lobby from an airline or travel magazine. But my small digicam at the time did not do it justice. I was fortunate to be in the area again, and armed with the latest technology, I got some really nice pictures. The hotel is modern all steel and glass, but the designers built a classic two storey tall Chinese facade in the gigantic lobby, used as the lobby lounge. With reflections from the marble floors, it was a sight to behold, especially at night. Highly recommend to come over to take a look, have a coffee or a meal or to stay. From memory, the rooms were Sheraton standards, and I included a few old photos.

在酒店开业后不久，我从航空公司或旅游杂志上看到了其令人惊叹的大堂照片后，就来这里住了一晚。但当时我的小相机并没有拍出它的样子。 我很幸运再次来到该地区，并利用最新的技术，拍摄了一些非常漂亮的照片。 酒店是现代化的全钢和玻璃建筑，但设计师在巨大的大堂内建造了经典的两层高中式外墙，用作大堂酒廊。 大理石地板的反光非常引人注目，尤其是在晚上。 强烈推荐过来看看，喝杯咖啡或者吃饭或者住宿。 记忆中，房间是喜来登的标准，我附上了几张旧照片。

3 个月前

我非常想讚揚酒店客服Jane，她的服務真的超貼心。在我入住的這段時間裡，她展現了極高的專業水準和對客戶需求的敏感度。每當我有問題或需求時，Jane總是能夠迅速反應並提供幫助。不僅如此，她還以極高的耐心和友好的態度與我溝通，讓我感到被重視和歡迎。她總是面帶微笑，這種親切的態度讓我在陌生的環境中感到安心和舒適。Jane的專業知識令我印象深刻。她對酒店的各項設施和服務了如指掌，不僅能夠提供詳細的資訊，還能夠給予實用的建議。這讓我對整個酒店有了更深入的了解，也讓我的住宿體驗更加順利愉快。她的反應速度非常快，無論是預訂問題還是其他需求，她總能夠即時回應，這讓我感到十分貼心。我真的很感激她在入住期間提供的協助，因為這讓我能夠更好地享受我的旅程。除了對細節的關注，Jane也展現了對每位客戶的細心關懷。她總是主動詢問我的需求和舒適度，並盡力提供協助。這種個人化的關注讓我感到宾至如歸，讓我真正體驗到了酒店的服務溫度。總結來說，Jane是一位優秀的客服代表。她的專業素養和貼心服務讓我在這次入住中獲得了完美的體驗。我真的很感謝她對我在酒店的關照，她的服務讓我感到溫馨與滿意。我相信，在她的協助下，這家酒店的服務品質一定能夠繼續提升，吸引更多的客人。再次感謝Jane，讓我在這次旅行中留下了美好的回憶。

5 个月前

再次來到，感覺十分好。房間的澳門夜景，也很美麗。早餐食物質素仍然保持水準，環境舒適。前台服務員殷勤有禮，鳴謝Winnie的安排。

4 个月前