Trip.com Member
★★★When we pulled up to a Mengka Holiday Inn, covered in a dusting of fresh, crisp snow, my partner and I exchanged excited glances. Coming into the lobby, we were greeted with a warm, friendly smile and an easy check-in experience - something that can be difficult to obtain as a foreigner in China these days.Climbing up the spiral staircase to our room, we felt as though we had struck gold. Wow! We opened the door, before walking into a beautiful, tastefully decorated room with a huge bathtub! The pictures on trip do the room no justice (nor do mine)! The location was a little difficult if you have no car but the gentleman on the desk kindly offered us a ride to the nearest bar, excellent!It was when we returned that problems began to arise. We had noticed that the toilet didn’t flush earlier, but this didn’t seem a massive problem. However, we now realised that both the shower and the bath had no hot water.Suddenly, the lights went out. The electricity had gone down. This meant that we had no heating and no hot water in -3 temperatures. It took until around 2am for the electricity to be restored but the heater was inadequate for the room size. The electricity flashed on and off again in the morning. We left for another hotel the next morning after a restless, cold night. Without these issues, I would consider this hotel to be an utter gem. The staff are kind and accommodating and the amount of windows in the room means that a lot of natural lights gets in, including the sunrise - through the window by the bath.Perhaps during summertime these problem are less common, and there were enough positives to warrant a return, but if you do book, make sure to check if there is hot water and that the electricity is working because if not, it’s just not worth it.
当我们把车停在蒙卡假日酒店前时,这里覆盖着一层新鲜的、松脆的雪,我和我的搭档兴奋地交换了眼色。走进大堂,迎接我们的是温暖、友好的微笑和轻松的入住体验——这对于如今在中国的外国人来说是很难获得的。爬上螺旋楼梯到我们的房间,我们感觉好像我们已经挖到了金子。哇!我们打开门,走进一间漂亮、装修高雅的房间,还有一个巨大的浴缸!旅行中的照片对房间不公平(我的也不公平)!如果你没有车的话,位置会有点困难,但是前台的绅士好心地带我们去最近的酒吧,太棒了!当我们回来时,问题开始出现。我们注意到厕所之前没有冲水,但这似乎不是一个大问题。然而,我们现在发现淋浴和浴缸都没有热水。突然,灯灭了。电力已经下降了。这意味着我们在-3 的温度下没有暖气和热水。直到凌晨 2 点左右才恢复供电,但加热器对于房间大小来说不够。早上,电又时断时续。经过一个不安宁、寒冷的夜晚后,我们第二天早上前往另一家酒店。如果没有这些问题,我会认为这家酒店绝对是一颗宝石。工作人员很友善、乐于助人,房间里有很多窗户,这意味着有很多自然光进来,包括日出 - 透过浴室旁边的窗户。也许在夏季,这些问题不太常见,而且有足够的积极因素来解决这个问题。保证退货,但如果您预订,请务必检查是否有热水并且电力是否正常,因为如果没有,那就不值得。
2 年前
入住时间:15:00
退房时间:12:00
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