Trip.com Member
★★★★The big problem was that the Concierge would not accept the booking. Even though it was made through the Trip.com app. She would not accept it until we found a Chinese citizen to provide his Citizenship verification.We are lucky that we have Chinese friends.This problem would make it almost impossible for Westerners to be accepted at the hotel and should be rectified immediately.Then when we were given the room key, she would only give us one.We had booked a twin room for two adults. This was not satisfactory.She gave us another card after I raised my voice. I should not have to do this.When we got to our room we found that it was perfect.Beds are softer than most other hotels in Qiqihaer.Very clean and the house staff were great.The major problem was that reservation was done properly and yet we found it very difficult.
最大的问题是礼宾部不接受预订。尽管它是通过 Trip.com 应用程序制作的。直到我们找到一个中国公民提供公民身份证明,她才接受。我们很幸运,我们有中国朋友。这个问题将使西方人几乎不可能在酒店被接受,应该立即纠正。然后当我们我们给了房间钥匙,她只给了我们一把。我们为两个成人预订了一间双床间。这并不令人满意。在我提高声音后,她又给了我们一张卡片。我不应该这样做。当我们到达我们的房间时,我们发现它很完美。床比齐齐哈尔的大多数其他酒店都要软。非常干净,酒店工作人员很棒。主要的问题是预订做得正确,但我们发现这非常困难。
1 年前
Trip.com Member
★★★Experience was good. Only showed my passport, they took a picture of it and it's done. Had a problem opening the door using their card but they helped me when I asked for it. It could help if the reception could speak a little English though. Also found some dust on their side table but it's manageable.
体验很好。只出示了我的护照,他们拍了张照片就完成了。使用他们的卡开门时遇到问题,但当我要求时他们帮助了我。如果接待处能说一点英语的话会有帮助。在他们的边桌上还发现了一些灰尘,但这是可以控制的。
1 年前
Trip.com Member
★★★★the room was very small and the hotel was old. but its ok for the price.
房间很小,酒店很旧。但它的价格还可以。
1 年前
Trip.com Member
★★★★★it’s having great experience ❤️
这是一次很棒的经历❤️
7 个月前
Trip.com Member
★★★★★Excellent
出色的
9 个月前
入住时间:15:00
退房时间:12:00
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