Best Western Denver Southwest

Absolutely the nicest Best Western I have ever stayed at. I love the Dinosaur theme! The lobby is decorated entirely with dinosaur bones and fossils and paintings, and the theme extends throughout every room of the building as well as murals on wall. Everything is clean and tidy. Knowledgeable and helpful staff. Delicious free breakfast with great coffee. 6 out of 5 stars!

a month ago

Enjoyed my stay at this BW property! The hotel is well sized with a gym, pool and a restaurant. The room was spacious and the beds were good. The only negative about the room was that the walls are a little thin or not very sound isolating and you can hear people in other rooms or the hallway. Other than that the hotel is great, includes breakfast with great options and parking! Definitely recommend!

a month ago

“3 stars because the experience was not bad, not great, just confusing” -my traumatized friend Alright y’all, here’s what happened. We checked in at 10pm and the room key didn’t work so the guy let us in to unpack and then came back 20 minutes later with another key that still didn’t work so he gave us a new “better room”. Well call us colonizers because this “better room” was already occupied when we discovered it. So the first room was locked, the second room was occupied and the third room was juuuust right. Except for the fact that there were no towels, or soap or even a shower curtain. So we snuggled up in the heavily febreezed sheets and called it a night. At 7am the fire alarm rudely disrupted our curtainless shower. After 30 minutes outside with wet hair, we were finally told it was a false alarm (Also, Colorado FD, your response time is excrementitious). To end our brief stay, we asked for some sort of compensation from the concierge which she quickly refused but offered us a bag of chips and a V8 with 82mg of caffeine. Obviously a total steal on our part so we quickly accepted that offer before she could rescind it. As we turned to leave, we were kindly greeted by the resident drunk(?) who gave us a detailed history of the last 31 years of his life. Cali, if you’re reading this, you’re awesome man. And you need to get your arrest warrant figured out ASAP. Also, shout out to the concierge who ate her snack while watching two 5 ft girls be followed around by a fresh out da slammer 6’2 dude. If we ever come back, we’re bringing shower curtains and a taser. This may sound like a 1 star review but let me explain the other stars. This hotel is dinosaur themed. And not just like “oh look a dinosaur picture” I’m talking REAL fossils, dinosaur sprinkles for the oatmeal and an actual paleontologist in the lobby ready to discuss all the dino desires of your heart- including all the dino drama between rival fossil fiends Charles Marsh and Edward Cope (#enemiestolovers?). There’s also a wheel of fortune you can spin to win little mini dinos and dope ass rocks. I guarantee no other hotel can provide you with a 7am adrenaline rush, 2 oz of nacho cheese Doritos (for free!) and closing your exercise rings (had to take the scenic route to get Cali off our trail) all by 8:30am. I’d also like to give an honorary mention to all the dog parents who ran outside with their fur babies while literally ~all~ the human parents came outside and asked if they needed to wake their kids up or not. To summarize: ⭐️ for service, ⭐️⭐️⭐️⭐️⭐️for decor, ⭐️⭐️⭐️⭐️⭐️ for cute dogs, and -⭐️⭐️⭐️since we will have to pay a therapist to help us process the truly once in a lifetime experience we had here. ***EDIT: they reached out and made things right. Honestly, we will probably go back purely for the dinosaurs.

a week ago

Originally picked this place due to the location for our destination. Upon checking in, the front guy wasn't very friendly. Not that it's a huge problem, but given all the other problems, it just adds to the disappointment. The back door card reader doesn't work. It really sucks when we had luggage in hand kids in tow, and we have to walk to the other side of the building. Could have been avoided if they would have just let us know. We found out it has not worked in some time. The pool was out of service. Very disappointing for the kids. Again, if we would have known, we could have done damage control with the kids. To top it all off the fire alarm went off starting at 630 for over an hour. Very disappointed in our visit.

a week ago

Perfect location to downtown Denver, Golden and Boulder! I was a little disappointed the pool wasn't open, but it was supposed to snow the following weekend, I just wish the website had posted that it would be closed. That aside, it's one of the best breakfast bars I've had! Atleast 9 cereal choices, eggs, sausage, bacon, tortillas and green chile to make breakfast burritos! I loved that they had 2 waffle irons, so no waiting! The dinosaur decor and "museum" is absolutely fantastic! Definitely plan to take a few moments and poke around in the lobby. Coffee is also available here, 24/7. Ill be back before the next Epoch for sure!

a month ago

We had an excellent experience staying here while visiting Colorado. The service at the front desk was great, and very friendly. The hotel is very clean, and the rooms are in great condition. The bathrooms are only slightly dated. The hotel itself is right off the highway, putting it very close to most places in Denver, and also to Red Rock. The free breakfast was also great. And lastly, we LOVED the dinosaur theme! Would definitely recommend this hotel to others!

2 months ago

I often stay at Best Western because the rooms are usually affordable and I have always liked the breakfast and most locations have decent rooms for the price. After our stay at this location, my spouse and I said we may never use Best Western again. I did like the cool dinosaur theme and the check in person was very polite and friendly. There is an awesome Pterodactyl weather vane on the roof which was cool. However, the room we got, which mind you was $178.01, was terrible. The size of the room was nice, but the carpets were in very bad shape and had what appeared to be a vomit stain that was not well cleaned right as you enter the room. They were not cleaned very well as there was debris on the floor as well as what appeared to be large burn marks on the floor in the living area and bedroom. The bathroom seemed to be clean, but when I would put something on the counters in other areas of the room, they were dirty to the touch and did not appear to have been cleaned. We found a pill on the ground in the bedroom that appeared to be Tramadol when we looked it up. The rolling chair in the living room area had a cigarette burn on it and was dirty. The chair and ottoman had stains on them. I was also very disappointed that the pool and hot tub were closed as that was something I always like to use when we stay somewhere. The pillows were comfortable and the AC was working well which was good. The bed was not very comfortable but appeared clean. The next day, the breakfast did not have the variety we are used to at a Best Western and it was just OK. When I checked out, no one asked me how my stay was, which is when I planned to address these issues. Again, I have really enjoyed most Best Westerns I have stayed at, but this experience made me not want to use them again or recommend them to others, especially considering how expensive this was. My sister stayed at a hotel not far away and paid 60.00 for her room, which was in better shape than ours, so they are no longer decent quality for the price, at least at this location.

a month ago

Positive: The breakfast was pretty good, better than the usual hotel breakfast. Negative: When I called prior to booking to ask about pet fees and if they had a pool/hot tub the man said yes we do have a pool, but failed to mention it had been closed for two months. The big chess game or elevator either.

a month ago