Best Western Plus Duncanville Dallas

The best part here was breakfast! Mrs. Angelica is the best, she goes above and beyond to make sure you’re satisfied with your breakfast and makes sure that you enjoy your breakfast. She’ll even chat with you if you like to talk. She’ll definitely needs a raise she deserves it! I would definitely come back just cause of her she makes it feel a bit like home. Don’t forget to try the homemade salsa!

a week ago

15/10 ALL AROUND SERVICE!! Love The Breakfast! Breakfast Makes You Feel You’re Almost At Home. Especially With The Homemade Salsa. The Breakfast Staff Are Always Filled With Positive Energy & Always Greet You With Good Morning! As Someone Who Travels A Lot For Work, Best Western Duncanville Is By Far The Best Hotel I’ve Stayed!!! Thank You To Every Staff At BWD!!!

a week ago

Really enjoyed our stay here. Breakfast was awesome. Angelica takes the time to make a wonderful breakfast. She was also a joy to talk with. The hotel is very close to Dallas activities. I would stay here again.

a week ago

I have stayed with this hotel three times in the past year for work and they just keep getting better. I stayed here last year around this time and this two times this October. The staff are super friendly, the rooms are clean, the bed sleeps great, the shower has excellent pressure, and breakfast is consistent. What more could you ask for? They decorate so cute for Halloween and all the staff seem to work great together. Sometimes you go somewhere and you can feel the drama…not here. They seem like family and they make you feel like that too.

4 months ago

Rooms and lobby are clean. No indications of bed bugs. Coffee always available with flavored creamer options. The lady serving breakfast was very sweet. Friendly staff at the desk also. Will stay here again when we return next year for the tournament

4 months ago

The beds were very comfy. The room was very quiet. Hotel staff the best!! Night staff was friendly and very nice. The breakfast was delicious. Lots to choose from. Will definitely stay again. Great stay for the price. How much more can you say.

5 months ago

As frequent travelers as we are all over the US, I would have to say this hotel is NOT FAMILY friendly. They are totally missing the Hospitable part of hospitality and it’s NOT due to the staff, it’s ALL due to, they apparently have the CHEAPEST owners I have ever witnessed. The staff was very friendly and our room was extremely clean. HOWEVER they have a policy that you have to pay $30 to check in two hours early, 2 hours!!!! So at 1:00p with a 3:00p check in we were forced to pay an additional $30 on top of an already $150 room rate for a Best Western to get into our clean empty room at 1:00p. Fine we paid it, as we were there for soccer games and wanted to check in before our next game. Next morning we left a hour before 11a check out but I didn’t get a price cut or refund for leaving early. The water pressure in the shower is lacking so much it may be mistaken as a humidifier. Breakfast was awful; the coffee is tinted water, the gravy is peppered water, the juice has no flavor and the list goes on. Everything is watered down and cheapened it’s awful, you are charged top tier pricing and given dirt. We will not be rebooking here for the next tournament for sure nor will our fellow teams. The early check in policy sealed the deal for me with lack of hospitality at this property!!! The other things I would have written off and over looked. (I would understand an early check in fee if I was asking to check in before noon but two hours early give me a break!)

4 months ago

I enjoy my stay and hate it was so short, my room was very spacious and clean! And a continental breakfast included i can't complain about anything! Very inviting and pleasant environment you'll be glad you chose and a very good price!!!

a month ago