Candlewood Suites Odessa by IHG

My husband and I stayed here about a month ago. Our stay here was great! The room was clean and comfortable. The bed was soft. I loved that in the lobby there is a cabinet filled with games and kitchen items to use during our stay. The day we were checking out, I had a virtual interview for a job I wanted very much. I was so nervous and after the interview, I was filled with more nerves, because I was hoping I did well. The staff at this location were not only accommodating and friendly, they were SUPPORTIVE of me - a person they didn't even know. They were cheering me on, they believed in me, and made me feel so much better when my husband and I were leaving. What amazing customer service! To go above and beyond for a guests' personal life. Thank you to Roberto, and everyone else. You have no idea what it meant to me. I am also happy to report that I did indeed get the job :) So if you are looking for a place to stay, with clean rooms, comfortable beds, AND some of the greatest and most supportive customer service ever, stay here :)

a month ago

The staff was incredibly friendly and helpful throughout our stay. The rooms were immaculate and very comfortable

3 weeks ago

Coffee wasn’t great and no breakfast but they had a cupboard. Rooms pretty cool the way they are settled but small bed and broken tiles in bathroom. First room smelled bad but front desk sent me to a different room that didn’t smell and. The location is in the outskirts and not by any food or anything. If that’s the area you need, it works.

4 months ago

When traveling to TX - I had the opportunity to visit two different Candlewood Suites - one in Texarkana, AR and the other in Odessa, TX. The hotel lives up to its name in cleanliness and staff friendliness. I would recommend this hotel brand to anyone that is expecting a nice, clean quiet stay~

5 months ago

The only reason I gave 4 stars is for 2 reasons.... 1) Housekeeping is not done daily. It will be done upon a call request the day before, or you can go to the desk and trade one for one with towels and linens. 2) There is no breakfast. But otherwise this is a very nice hotel. Very helpful and friendly.

6 months ago

Enjoyed my stay at the Candlewood . Staff is very friendly, rooms are very clean and spacious

3 weeks ago

Location next to the interstate is great, easy to get on and off. Good BBQ area in rear of hotel. Friendly staff, day and night as well as cleaning and maintenance. Beds not up to level of IHG standards, probably due to be replaced soon. Kitchenette could use more utensils and pans for extended stays. Coffee machine in pantry area is really bad.

6 months ago

Our stay was very pleasant. The facility was very clean and inviting. Staff was very friendly and the check in process was super easy and fast. The room was in great condition with full size kitchen. Bathrooms were spacious and very clean. Loved that they had plenty of towels and good quality toiletries "DOVE", shampoo conditioner and body wash full size bottles. So I wasn't too worried about not being enough! The beds we very comfortable had a great night sleep. Will definitely be staying here again.

a year ago