Holiday Inn Odessa by IHG

Love it here. When I stay for leisure or flying out of Midland, it’s a great hotel. Front desk is very nice and very helpful. Staff is always available. Very clean and rooms are clean and comfortable. I’ll definitely be using it again and again when I’m traveling.

a week ago

When choosing my hotel for this trip I was searching for a hotel with breakfast. This hotel came up. It was off the destination, but, looked like a nice hotel. When we woke up for breakfast we were informed it was NOT free as listed in my search. Other than this the property was clean & accommodating.

2 months ago

I’m going to give a 5 star because I know how important reviews are but just a couple of things . Front desk didn’t recognize me as a member or thank me for using a free night stay at their hotel . The water in our room 402 was like warm , tried to report to front desk but phone didn’t work ( couldn’t hear anything ) . The front desk gentleman apparently received the call. The front desk guy came up while I was going down to check on the water issue . My wife was in the room & said he banged loudly on the door & then practically called her a liar when she said the hot water wasn’t working .

2 months ago

IHG Platinum member here. Do not stay at this location. They charge guests to park in their dedicated parking lot, incidentals are charged per night, breakfast is $13. She tried to charge us adult price for breakfast for the kids, and we couldn’t even get the bartender to fill up our personal water cups. This isn’t Vegas…it’s Odessa, Tx.

a month ago

I've stayed at a lot of holiday inns and this one is the worst. If your company is paying, they don't really honor your elite membership. The weekday bartender is amazing and friendly. Unfortunately, breakfast isn't free like most of them, but for the cost, it's the same as all the free ones. Ford three and four smell awful, and if staying for a while, it'll give you headachesand make you nauseous.

a month ago

Very disappointed in my stay. Elevator was down for the 2 days I was there. I was on the 3rd floor all the way on the opposite end of the stairwell. I stayed for 2 days if the elevator wasn’t going to be fixed immediately, it would have been courteous to make your customers aware so they can make arrangements accordingly. I would have booked elsewhere, or even suggested a sister facility if you wanted to keep my business. At the very least, as a IHG member, I hope to be compensated for this extreme inconvenience. If you want return business, a refund would suffice, even a partial refund.

4 months ago

The elevator was not working and I am handicapped which made the stairs up to my room on the second floor quite challenging. The paid for breakfast was the same as breakfasts at other hotels which come free with the room. The room was clean and the price was good.

5 months ago

Very nice staff and excellent hotel. The room was very clean and relaxing. The food was great! My kids loved the breakfast. The staff were very helpful with the kids and helped them when they need a toothbrush

4 months ago