OYO HOME 89170 Himalaya Homestay

I spend my holiday in Himalaya for 3 nights,i.e 4th June to 7 the June. In this day I find lots of positive and negative as well. At the fist day they give me very bad and below standard room. Where I paid enter the amount with food also. when I told them for change the room they told that all the rooms are already booked by a travel agent. Then I had no option to stay there. Bt the manager Mr Raj tried to help me a lot. There behavior was too good. 3 rd day they gave me there best room and consider my late cheek out with out any extra charge..|The location of the hotel is very good. It is in the market area as well close to great Montessori.After lunch I spend 2- 3 hr at the Montessori. It was great feelings with my wife. The cold hill breeze ,enter darjeeling hills,lama's Pryer,ringing bells of Buddha make as fabulous..|The food of the hotel was also good. There was lots of problem of water for the natural calamities, but hotel hotel staff manage it very gently..| They were facing less no if staff problem bt still they are trying there best.|Including all the trip was very good. And specifically the behavior of the staff erase the all negative of hotel from our mind..|For my fellow holiday lover friends , I tell you must visit lava ,it is a great place,and noting less then Kashmir..|Best of luck for Himalaya | Thank you |Satyaki Naha|9432858343|

10 years ago

At the time of check in room was not ready till 1:30pm and for that we had to wait till that time. We felt very much un-easy during that time. View wise premium rooms (201 & 101) were excellent. Room service was more or less was average. Cleanliness was not satisfactory. Room condition of premium room is more or less good. Food preparation was also more or less good but very few limited items were only available during our stay.||Water pressure was very low at bathroom. Hot water availability was also very much limited. For premium room boarder, hot water availability should be improved as room rent is on the higher side.||Behaviour of some of the staffs like Aftab & his wife were good but attitude of one of the staff (Prasenjit) was BAD and he tried put us in a low graded room in a bad manner although we paid for premium room. In my booking voucher, my room number (101) was clearly written but in spite of that Prasenjit was tried to put us in a low graded room in the same floor and his tone was very bad. We strongly object this and the problem was sorted out after consultation with the owner over phone. This is not acceptable in service industry. I think, this is mainly due lack of proper training and professionalism. Behaviour of the owner was good.||Overall, we were not fully satisfied.

11 years ago

This property is good, at good location near to market and monestray, with nice rooms and views of HImalayan range ||BUT this is not at all well maintained. All the places are very dirty. The bed covers, towels, floors, even the cups and dishes are also seemed never washed.||This hotel has another problem with warm water, they only provide warm water for half an hour that's also as per their timing at very early morning. This might not be suitable when you are at vacation. Foods are also not worth.

10 years ago

I want to share my bitter experience of very casual and lackadaisical attitude of the hotel authority and travelling agent. I booked a super deluxe room for two days in hotel Himalay- in at Lava for 24.5 .14&25.5.14 through Make My Trip on full payment . When I reached from Rhysop at 11.45 AM on 24th , the manager of the hotel told me that no room would be available in the hotel for that day. He even did not bother to say to find room in other hotel. I was at complete loss . The reason was not known to me .

10 years ago

The service is too bad, infact I was with big family tour 19 people, no geyser service available, very bad behaviour. Infact as we check out after lunch, so they want us charge for using bathrooms, infact rudely behaved and told that they will block our luggage.

4 years ago

I went there on 26th to 28th Dec'14 they all ways tell that they are having voltage problem so the geyser will not work at the temperature of 1 to 2 degree. they will provide you room heater but that will not work till 12 o'clock in the knight.

10 years ago

It is a very worst experience. Position of hotel is nice bt maintenance are very poor. Kitchen, room, dinning all are very dirty. It is a very bad hotel from my point of view. They have only one staff for all guest and he was all time drunken.So their service also very poor....

7 years ago

The experience is very poor. The rooms are not at all clean. The behavior of the Manager is very rude. The service is very bad.Hotel has only one staff, who does everything from room cleanliness to cooking.DRINKING WATER NOT SUPPLIED. Hot water not available all time.....

8 years ago