OYO Hotel Eleven

Staff behaviour very bad and rooms conditions not good Without billing hotels given to customers and hotels related facilities not available

a month ago

Never go to this hotel with your family They are doing another business behind the oyo like give rooms to school boy or girls for 1 or 2 hours And they think tha you are also visit the hotel for the same thing like school boys or girls If you booked the hotel from oyo the charged lots of extra money or denied to check-in Even the external door lock of the room is not working Ratings: Checkin-2/10 Service -5/10 Rooms-1/10 Staff behaviour-0/10 Privacy -0/10

3 months ago

Hotel O Eleven, located near the bus stand in Bhagalpur, Bihar, is a budget-friendly accommodation option. The hotel offers amenities such as free Wi-Fi, air-conditioned rooms, televisions, geysers, power backup, and CCTV cameras for security. Guest reviews present a mixed picture of the hotel's services. Positive feedback highlights the hotel's convenient location near Bhagalpur Railway Station and local attractions like Lajpat Park and Das Driftwood Museum & Park. Some guests have praised the friendly and attentive staff, describing their stay as smooth and hassle-free. However, several negative reviews point to issues such as unclean rooms, inadequate sanitation, lack of basic amenities like towels and soap, and discrepancies between online booking prices and charges at the hotel. One guest reported being charged extra upon arrival, with the room being dirty and the washroom lacking essential facilities. The hotel's overall rating is around 3.1 out of 5, indicating that while some guests have had satisfactory experiences, others have encountered significant issues during their stay. Prospective guests should consider these mixed reviews when making a booking decision. In summary, Hotel O Eleven offers basic amenities and a convenient location in Bhagalpur. However, potential guests should be aware of the reported inconsistencies in service quality and room cleanliness, and may want to explore recent reviews or contact the hotel directly to ensure their expectations are met.

7 months ago

Very bad experience .. Owner and staff of this hotel is very cheap looking very badly to others.

4 months ago

**Disappointing Experience at Oyo Hotel Eleven** I had a pre-booked room at Oyo Hotel Eleven, but my experience was utterly disappointing. The staff was uncooperative, pathetic, and unprofessional. Despite having a confirmed booking, they allotted our room to someone else at a higher rate and denied giving us a room. When I asked for a refund, their response was shocking - "Jo krna hai krlo, yaha aapka koi room nhi hai" (Do whatever you want, you don't have a room here). This attitude was unacceptable. I would not recommend Oyo Hotel Eleven to anyone. Their lack of customer service and unprofessional behavior is appalling. It's better to avoid this hotel and look for other options. Rating: 1/5 (and that's being generous) Would I stay here again? No Would I recommend this hotel to others? No

a year ago

Behavior was not good and also room condition not good and there was not water coming on null, very poor condition. they don't know how to talk with customer and room management. I would like to request you kindly cancel the oyo partnership with this hotel and find another one.

a year ago

The receptionist have no manners how to treat guest even behaviour is very rude

4 months ago

Hotel staff behaviour is very rude. OYO executive tell me that you can check in 10 am . But when i arrived hotel he said you will check in 12 pm otherwise you will pay extra 500Rs for two hours. Its very difficult to face this when you already arrived hotel.

8 months ago