Collection O 42722 Utsav Inn

Hi Friend, I visited Raipur for some business purposes, and being new to the city, I made a huge mistake by choosing this third-rate hotel. The staff, particularly Mr. Basant, was extremely arrogant. When I requested Bisleri water at the reception, they sent RO water instead. I tried calling the reception, but the room service phone was dead, so I had to go down to the reception myself. When I asked for Bisleri water again, they argued with me, insisting that I hadn't specified Bisleri. When I mentioned that I would leave a review on Google, he arrogantly replied, "Go ahead, it doesn't matter to us." At that point, we had no option to switch hotels; otherwise, we would have left immediately. This is how they treat their guests. I strongly urge anyone considering this hotel to think twice—otherwise, you might end up having the same terrible experience I did. I also request the hotel owners to consider hiring better staff so that your business can grow and your reputation can improve. Thanks.

3 months ago

Worst Hotel I Have Ever Visited giving One Star because I dont have option to give 0 stars The rooms were so dirty there was no water in bathroom the I Hit the bed and the dust was coming out I asked them for packed water they gave us the RO water Ordered the food in the room it was not fresh they just heated the preaperd food and served us I have talked to manager basant for the water issue but they didn't took it seriously he was soo arrogant also I asked them weather to change the room or else we will leave the hotel He said You Can Leave I left the hotel and never visit it again Those who are considering this for there stay I request you to please do not prefer it

a month ago

Was here for a wedding. Place is decent, open lawn is of medium size can accommodate 500-600 people. Indoor hall is of small size. Food was average, service was slow. Location is the key for the place.

7 months ago

There is no cleanliness. Cockroaches and lizards in rooms. Geyser and AC doesnt work. No water or anything provided. Beds are dirty and the Manager has no etiquettes how to talk to a guest.

9 months ago

Grand space but not very functional. The food is average. Ample parking space. Overall a good place for events and functions.

10 months ago

Very nice hotel with spacious rooms, friendly staffs and good facilities. We enjoyed our stay very well. Service was very prompt and impeccable. Reasonably priced room. Good option for every one. Cleanliness is very well good at this hotel rooms.

5 years ago

Stayed from 14 to 17 March in Room No. 201||||Among 5 to 10 hotels in Raipur, this hotel give me the rates which suit to my budget including Deluxe Room, Extra Bed, Breakfast & Airport Transfer. Thanks to Mr. Basant very responsive & welcoming Manager. ||||I have booked hotel 5 months before my visit. I had family with me. Quote me very competitive all inclusive price then others. ||||Location: ||10 to 15 min. driving dist. from Airport.||||Near by: ||Magneto Mall.(big shopping area). Nearer to Airport.||||Hotel & Rooms: ||Hotel is good, well maintained.specious surrounding & parking area. ||Room are very good, Specious, maintained, AC with remote, cozy bed, tea maker, table, sofas, chairs, hot water gassier, bathroom kit, wooden flooring ext.||||Room Service: ||Room Service is very good. Cooperative, Good to talk. Welcoming, Polite.Room Service is responsive.quick. Take 2-10 min. to give service. ||||Food Quality & Test:|| It is very good. Hotels have 3 restaurant Sagar Ratna (South Indian), Haveli (Continental) & Yo China (Chines food). Try Sagar Ratna for South India, Haveli for continental & Yo China specially for Chines cuisine. Test of Yo China is very good, qualitative food.But Expensive (min. 200/- & above)|||| Need To Be Improve||1. Pick up service need to be before or on time. ||2. Hotel need to be arrange pest control. As in evening we have seen some mosquito in room.||3. Toilet is specious but position of commode is looks not at correct location. It is immediate left side after entering bathroom door. I think it should be next to the wash basin and bathing area. Bathroom also do not have any threshold to hold water to come outside from bathroom. They need to be provide cotton duster also.||4 Haveli restaurant is at ground floor of hotel. When kitchen ruins, the smell have been spreed in hotel.||5.Tea & Coffee maker is provided but no tea or coffee sachets are included/provided which must be added.||6.Poor car/travel desk.They couldn't arranged Ola cab or other car on rent. It will be better to arrange separately as your own. do not depend on hotel.||7 Bed sheets need to be change when new guest acquire the room.

8 years ago

Rooms are good but not excellent, hotel is very specious and is having sufficient space for parking and nice lawn for party and other functions. Its located on the main road and thus quite easy to reach to any of your required destination without of much asking for. Staff is very supportive.

7 years ago