Surya kiran Miramar

We booked two rooms at Surya Kiran Miramar for a work project. The rooms were neat and clean. We also utilized the sitting room area for a small gathering and the staff were very friendly and helpful. Would highly recommend this for families, friends, solo and business travelers.

11 months ago

Never book this property. I was traveling with my wife and kid along with 2 other families. It was the worst experience of our travelling life. We had booked three rooms for 26 Dec 2022. Checkin time was 02.00 pm onwards. When we reached around 03.30 pm, the rooms were still not ready. When the rooms were finally cleaned and allotted, to our complete shock, one room was not having attached bathroom (In the booking, deluxe room with bathroom is clearly mentioned). When we enquired, we were directed to use the common bathroom down the hall. Our request for another room was denied saying that all other rooms are already occupied. They assured us that the common bathroom is for our use only and no one else will be using it. When we checked the bathroom, we found that one of the ventilator pane was missing and people can see inside. We asked them to cover it up, which they were reluctant to do. When, I became angry, they finally covered it up using a garbage bag. Since, we wanted to stay together with our friends, we reluctantly decided to take the room. We complained to the online booking site Goibibo through which we had made the booking. All they did was initiate a conference call with someone who claimed to be incharge of the property. That person apologized for the inconvenience, but made no effort to allot another room or provide a refund. However, things did not end here. Next day morning, when we went to use the bathroom, to our utter horror, we found that the security person was using our bathroom. When I went in search of the caretaker, he was nowhere to be found. Finally, we found someone else who was somehow connected to the property and complained to him. When I asked him to make arrangements to clean the bathroom, he was asking us to wait till the caretaker comes back. When I started shouting, he made the security guard clean up the bathroom, The security guard just made a show of cleaning the bathroom and left. Afterwards, it felt like using a public bathroom. Long story short, our vacation was totally ruined because of misrepresented facts by the owner, unverified facts by online booking site Goibibo and totally unprofessional service staff who uses the property like their own house.

2 years ago

It's an amazing place to stay. Neat and clean and it gives you the homely feeling. Me and my family loved the place and have recommended to our family and friends. We would love to stay again. Prashant the caretaker and security guard were both very helpful and good in there duty's. A big thanks to Pritam and Sai for the lovely dinner.

4 years ago

The house is nice, the photos don't do the house justice. However the service is very poor. The house helper was not at all helpful. He did not want to make tea and was not knowledgeable about the home at all. The rooms were not sufficiently clean and the bathrooms were dirty. He was very reluctant to clean anything. He didn't set out the sheets as asked so in the middle of the night, post the wedding, half the people didn't have sheets for their beds. In the morning he woke us at 8 30 to take orders for breakfast and then didn't return till 10. When he returned he said the omlette bread paratha etc we had ordered were not available and returned with upma on both days. The sheets are old but we witnessed clean sheets being put on the bed which put our minds at ease. Beds and pillows for those who got them were comfortable.

3 years ago

It's a 4 BHK bungalow. 24 Hours security. 1.3 KM from Casinos. Behind Starbucks. Good for large groups .

11 months ago

Very good service and hotels fantastic foods tasty

3 months ago

Awesome Stay.!!!!!!!!!||The hotel has a great staff really helpful and welcoming.||Very nice property, close to Miramar beach. neat and clean rooms ||Rooms are really spacious and well maintained. Loved it would be visiting again for sure.

5 years ago

Very average property, care taker is good though. Located in a residential area but has close proximity to Meera Mar beach in Panjim.

3 years ago