Novotel Goa Panjim

The breakfast was definitely a highlight – great variety, fresh options, and the staff managing it were highly professional and attentive. The lobby staff and overall service team, including interns, were surprisingly professional and helpful, which added a nice touch to the stay. The rooms were decent – clean and functional, though not particularly standout. One downside was the swimming pool, which was quite small for a property of this scale. Overall, it's a good stay if you're looking for a hotel with great hospitality and a solid breakfast experience. Some improvements in room amenities and pool size would make it even better.

a month ago

I stayed at Novotel Panjim and unfortunately fell quite ill during my stay — woke up with a high fever and body ache, feeling extremely weak. I ordered a healthy breakfast and politely requested for a simple paracetamol, as I was in no condition to step out myself. To my surprise, the initial response was a blunt “No”. After insisting and explaining my condition, I was told they would “arrange it.” A few minutes later, the manager called and said I’d either need to order the medicine myself or they could arrange a cab for ₹900 to fetch a ₹20 medicine from a store just 2 minutes away. Honestly, is that how a hotel of this standard treats its guests? I wasn’t asking for a prescription drug or anything unusual — just a basic paracetamol, which is available over the counter and doesn’t require a prescription. In a hospitality setting, especially when a guest is unwell, a little compassion and common sense are expected. Instead, I felt ignored, unsupported, and utterly disappointed. This is not just about service; it’s about basic humanity. Dear Management, please look into this seriously. Anyone can fall sick while traveling, and it’s during such times that true hospitality is shown — sadly, that was missing here. The manager, in particular, offered no real help, only excuses. Highly disappointed. I hope no other guest has to go through this experience

5 days ago

Good hotel for short stay, especially if you're there for work. It's location is in the heart of the business district. If you're in a holiday then all the beaches & party places are slightly far. If interested in Casinos then also your at the right place. Rooms are small but do have a small balcony, but no view. It's pretty well equipped with all the necessary stuff. The service is good by all departments. Special mention for Mr. Glen at the Front Desk, for his professional & courteous service. He handled few issues very promptly & successfully. In the Resturants, host Ms. Konkana is great at her work. She takes good care of the guests & their requirements. Overall a decent experience .

2 months ago

The location is in a prime area yet remains peaceful, offering an ideal balance of convenience and tranquility. Excellent access to public transport has made commuting for work seamless. Additionally, the presence of nearby shopping options and street food outlets adds to the overall liveliness and comfort of the neighborhood.

2 weeks ago

Our stay at Novotel Goa Panjim was truly wonderful! From the moment we checked in until the time we checked out, the hospitality was exceptional. The ambiance of the hotel was delightful, and the food quality was simply outstanding. A special thanks to the chef, who was not only talented but also incredibly polite and kind. The restaurant staff went above and beyond, serving from the heart and ensuring that every meal was perfect. They checked on us regularly, making sure we were comfortable and happy—a level of service that truly made us feel special. ….The front office (amazing staff)team was also incredibly kind and patient with us, and we truly appreciate their warm assistance. Apologies for constantly forgetting our room key—we’re grateful for their understanding! Our friends absolutely loved the rooms, which were spacious, beautifully designed, and very comfortable. The pool was also a great spot to relax and unwind. Overall, we had a fantastic experience, and we are truly grateful to the entire team at Novotel Goa Panjim for making our stay so memorable. Thank you for your exceptional service!

4 months ago

I had a wonderful experience at Novotel Hotel Glil Yam. The Front Office team was professional, welcoming, and efficient, making check-in and check-out smooth and pleasant.||A special mention to Novong from the F&B department, who provided excellent service — attentive, friendly, and always with a smile. The food was very tasty, with a great variety and high quality that made every meal enjoyable.||Overall, a great stay. Highly recommended!

3 weeks ago

Pleasant stay.. Neat and tidy room. Want to appreciate the hospitality of the chef Mr Vishnu. Thanks for the delicious traditional dish he served even at an odd hour 👌👌

a week ago

Staying in Novotel with family was good. all the staff is very supportive. overall very good experince.. only one suggestion: the pool is need to have more clean as five star hotel

3 weeks ago