HOTEL ASIANA MOTERA AHMEDABAD

Our experience during our stay was disappointing. Our check-in time was scheduled for 11 AM, but we arrived at 3 PM—well past the scheduled time—only to find that our room was still not ready. We were asked to wait for another 30 minutes, and even after that, the room was still not prepared, requiring us to wait even longer. This made us feel that the hotel did not value its customers. When we finally got our room, it was poorly maintained. The towels had an unpleasant smell and were of poor quality. Additionally, basic amenities were not provided upfront—we had to request everything, which should not have been necessary. Overall, our stay was frustrating, and I would not recommend this place to anyone.

a month ago

Pathetic. Very unprofessional. We have check-in @11:00 AM but we were going to check-in @3:00PM. That we already had informed them though our room was not ready. Basically they have alloted to someone else. By asking the reason they said guests are living since a week so they wanted to stay more. What a bullshit reason it was! They dont know how to run hotel business. Towels, soaps, water bottles were only provided when we asked. Dont go with photoes. Think before visit.

a month ago

cleanliness, comfort, and amenities, and also praises the staff and location. Cleanliness "The rooms were immaculate and very comfortable""The room was well equipped and comfortable" Comfort "The bed was large and very comfortable" "The rooms were immaculate and very comfortable" Amenities "The pool area was clean and the kids loved the games room" "The dining room for our breakfast was large and ample food" Staff "The staff at this hotel were incredibly welcoming and helpful throughout our stay" "The receptionist staff very friendly, fast and obliging" Location "The convenient location close to major attractions" "Great location, beautiful surrounding atmosphere" Overall experience "I loved everything about this hotel!" "I was very pleased with my stay" "I was very happy to be given a late check-out after my small request" cleanliness, comfort, and amenities, and also praises the staff and location. Cleanliness "The rooms were immaculate and very comfortable""The room was well equipped and comfortable" Comfort "The bed was large and very comfortable" "The rooms were immaculate and very comfortable" Amenities "The pool area was clean and the kids loved the games room" "The dining room for our breakfast was large and ample food" Staff "The staff at this hotel were incredibly welcoming and helpful throughout our stay" "The receptionist staff very friendly, fast and obliging" Location "The convenient location close to major attractions" "Great location, beautiful surrounding atmosphere" Overall experience "I loved everything about this hotel!" "I was very pleased with my stay" "I was very happy to be given a late check-out after my small request"

3 months ago

We had a very disappointing check-in experience at this hotel. Our check-in time was 11 AM, and we even updated the hotel in the morning about our arrival. However, when we reached at 4 PM, our room was still not ready. The staff was not responsive and did not provide clear answers. Even after waiting for an hour and reminding them, the room was still not prepared, and they asked us to wait even longer. This level of service is unacceptable, and we expected better management and hospitality.

a month ago

The room amenities were nicely done and rooms were spacious with a great view and the bathroom had a walk in shower, the beds were comfortable, it felt like I was sleeping at home plus the hotel staff they made each and every room service on time and made our stay more comfortable. The hotel staff is very helpful and welcoming they even helped us for early check in and easy check out

5 months ago

The room, which was supposed to be an executive luxury room for ₹8,000, was extremely filthy and unclean. The bedsheet had visible stains, and the bathroom smelled like a public restroom. There were no basic amenities in the room—not even soap, towels, or drinking water. When we requested these essentials, the staff was rude and demanded an additional service charge just to change the bedsheet and provide soap! It’s shocking to pay ₹8,000 for a room that, on any other day, wouldn’t be worth more than ₹800-₹1,000. The images shown are extremely misleading!

3 months ago

The hotel is very nice and nearby main locations. The rooms are clean and overall staff is also great. Had a good stay.

3 months ago

The hotel is quite nice, rooms are clean, prices are good. Hotel Manager helped us multiple times, cleared our doubts. Allows outside food. Overall a nice experience. Only thing I found odd is that one of staff demanded tip for ligit just putting towels in the room, found that odd.

6 months ago