Free Wi-Fi,Free breakfast,Free parking,Laundry service,Room service,Kitchens in some rooms,Smoke-free
Official website oyorooms.com
Telephone +91 124 620 1240
Address 4th floor Raj corner, opp vastupujan appartment, T.P.10, CNG pump, Pal Rd, near L.P savani, Surat, Gujarat 394510, India
Nation IN
Province Gujarat
City Surat
County Pal Gam
Street 4th floor Raj corner, opp vastupujan appartment, T.P.10, CNG pump, Pal Rd, near L.P savani
Zip code 394510
Plus 6Q2F+85 Surat, Gujarat, India
Longitude 72.7728752 Latitude 21.2008174
Abid Shaikh
Nill*1/5 - Extremely Disappointing Experience with Collection O Shyam Vatika Banquet and Rooms I'm writing this review as a warning to others. Although I cancelled my booking and didn't end up staying at Funvue Holiday and Resort, the experience with their staff was appalling. The OYO call centre representative and the hotel's General Manager were not only rude but also illogical in their responses. During my visit to inspect the hotel, I was shocked to see the state of the premises. The lobby and staircase were dirty, and to my utter dismay, I found sanitary pads thrown on the gate of the hotel. When I brought this to the attention of the General Manager, I was met with a dismissive attitude. The GM's response, "It's not your duty," was not only unprofessional but also disturbing. The condition of the hotel and the staff's behaviour raised serious concerns about the property's management and hygiene. It's unbelievable that a hotel would have such a lax attitude towards cleanliness and guest concerns. I strongly advise against booking this hotel until they address these serious issues. The lack of accountability and respect towards guests is unacceptable. The hotel's condition and staff behaviour suggest that it's not being run as a legitimate hospitality business. *UPDATE*: I have attached some photos of the hotel lobby, staircase, and the gate where the sanitary pads were found. These images speak for themselves and highlight the hotel's poor maintenance and hygiene standards.
3 weeks ago
Vikalp Patel
NillOYO 74873 Shyam Vatika Banquet And Rooms is bad when it comes to room cleanliness and hospitality. They have leaky washroom and water is always low. No toiletries in the washroom. Moreover their Lift stop working the same day and the whole complex has toiletries on every floor which was smell like hell while using the stair as both are very nearby to each other. But due to hygiene issue with OYO 74873 Shyam Vatika Banquet And Rooms we had to checkout early and shorten our trip which overall ruin our trip just due to OYO!
3 years ago
Afreen Memon
NillWorst experience.. there were no staff.. toilet flush shower geyser AC was not working.. two rooms are connected with each other.. i have no idea what was going on.. no soap in the bathroom.. a boy asking for more money.. even lock of bathroom ws not working.. there were no people.. please stop calling it a hotel.. 900 Rs of 12 hours staying charge.. please go for another hotel..
2 years ago
Roni
NillPathetic experience.rooms are not as they are showing in pictures in oyo. Mosquitoes and cockroaches are under bed and bathroom. Hygin 0/5 Cleaness 0/5
3 years ago
Kartik Patel
Nillmy experience was very bad in this hotel.i booked this hotel by oyo application in 782 rs but at the time of check in hotel manager denied for give room in 782 rs and ask for give more money.hotel manager told me that you can called and ask to oyo company for that after many argument he gives me a room.
4 years ago
Twinkle Sharma
NillV good
2 months ago
Bagaya Ns
NillNice rooms and nice service and nice staff good 👍👍
7 months ago
Chintankumar Dhamesiya (Chiks)
NillRight address-Is 4th floor Raj corner, opp vastupujan appartment, T.P.10, near L.P savani CNG pump, pal,surat,gujarat-395005
4 years ago
Check-in time: 12:00
Check-out time:12:00
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