Shagun Residency

*SCAM ALERT* The hotel images on various sites are old, probably when it was functional! I booked for 3 nights and got a room that was bare, not clean, sheets were dielrty, bottle of water was open, no toiletries, no towels, condom packs outside the window. Broken furniture. Non-functioning television. No tea/coffee. No restaurant. There were no better rooms. The toilet was dirty. I had asked for a refund or accommodation with their other branch. NO! no help at all. I somehow stayed one night and booked myself into another hotel and walked out of this one!

a year ago

Horrible experience ...rooms in reality are complete opposite of what is uploaded on websites. The staff is rude, refused changing dirty sheets and pillow covers. The bathrooms are very dirty and not at all worth the money. No refund was given inspite of multiple requests.

a year ago

Considering the price point of 700-900 for an AC room inclusive of breakfast this offer is a steal. Cleanliness is average, buffet breakfast was ok with 5 options to eat from, Rooms have ac but centrally controlled, entrance could be better, safe to stay for solo travelers. Needs better pest control and cleanliness. Again, considering the price this is a fabulous hotel. The staff is extremely courteous and helpful.

3 years ago

Dont stay here..its one of the worst hotel at Vadhodara... Dont fall into less price as you will get many better options nearby area with same price. Room: room are very dirty. Bedsheets are worst dont know last time when they cleaned and replaced. Honesty no words about Toilet... Worst worst.. Can see pictures attached. Hotel Ambience is also dirty overall.. Its old building and old rooms. Old is not issue but they did not kept it clean.

a year ago

"4 Star my feet. This is not even a 1 star hotel". Completely pathetic. Washrooms are dirtier than railway toilets. Filled with dirty smell and insects. No service whatsoever. No helper for luggage. Extremely rude service staff.

2 years ago

Worse experience ever I checked in and i was given a room with dirty/stained bed sheet and pillow covers and when i requested to change them they said this is all what we have, then on arguing further they changed my room in which toilet flush wasn’t working. At last i checked out of the hotel without even staying in it. Please never visit them they are worse.

a year ago

1. Only one light works in the room. 2. TV may not work 3. Toilet commode is 15 years old 4. AC does not work 5. No Hot water is provided 6. No glass for drinking water 7. No coffee or tea dips / sachets available in room, although coffee maker is provided in room 8. Lift is pathetic, scary and not recommended for use

3 years ago

we had stayed 2 days and the room wasn't clean. we had to change 3 times. still got roon with poor conditions. ac wasn't working well, bathroom was smelly and stained. even when we asked for plates they said outside food isn't allowed so can't provide plates even though there wasn't any sign of it. they said if we want plate we have to order something from their restaurant. we had stayed in this hotel before but this time it wasn't a pleasant stay. terrible experience. won't stay there next time for sure.

6 years ago