Hotel O Rockwood Inn

Room is spacious and hygienic. Staff behaviour is helpful and polite

a month ago

Rooms are spacious and clean. Staff behaviour is helpful and polite

a month ago

Worst quality of service, no hygiene, washrooms are too small, bedsheets were torn and zero maintenance and also there was a huge amount of garbage under the beds and staff was very impolite.

8 months ago

One of the worst hotel experience ever.The rooms on the second floor had cracks in the ceiling, washrooms are very shabby and water overflowed into the bedroom, each time someone took a shower. My family stayed there for 3 nights and the rooms were never cleaned, only service provided on Day 1 was dusty molded towels & bottled water.The management seems least bothered about service or feedback. They tend to tactfully show the rooms on the first floor as sample which are in better condition than the ones above.Never again...

2 years ago

Beautiful rooms. Mini fridge available in rooms. Spacious rooms. Staff was polite. Pleasant stay during my OYO booking. Just try to improve food services. Waited around 1 hour for just a cup of tea. Also there were not any paid channels available on dish TV. So no use of TV. Try to understand if someone is booking a room worth 2k bucks, they expect to atleast have proper television facility to be available.

6 years ago

Budget wise affordable for shooters coming from different places to attend competitions in Dr. Karni singh shooting range. Transportation is easy as many rickshaws are available just below the hotel. Hotel has a restaurant with room service. Great food and healthy preparations. Preferences can be prepared as per instructions. Lacking in the cleanliness section but still manageable. Bathrooms were not cleaned properly and sheets not properly laundered.

3 years ago

We (my husband and I) had to stay at this place for less than 48 hours as we were accommodating out-of-town guests, who flew in within 24 hours when a beloved senior member passed away suddenly. The crew at the front desk was terrible- treating us as if we were up-to some mischief, demanding passport scans being emailed. They did not provide identification upon request. Refused to call senior management. And then without any resolution provided a room. The room was the most dirty I have seen (i have had pleasant OYO experience elsewhere). Dirty rooms, bathrooms, mosquitos lying dead on the floor, coffee marks and stickers all over the wall, uncleaned closet, no toiletries, no towels, no bottles of water- not even for a price. Smelling room of cigarette. During check-out, we were charged for 3 days (although we were there for less than 48 hours). The manager, Mr. Monu was drunk and leaned over almost threatening. His assistant abused me physically by leaning over and threatening me. This place needs to be investigated by both the police and the OYO. The police first.

6 years ago

1. The rooms are big. 2. Service is not very good. For each and everything you neer to call. 3. They don't even change bed cover, towel, soap everyday, only do after you call/report. 4. The covers of pillow and quilt were quite dirty. 5. Considering the location, I would still say it's overall a good stay. 6. The Bulbul market adjacent to the hotel is very convenient and a plus point.

Edited 7 years ago