Super Townhouse Cloud Bay, Near Genpact, Sector-69, Gurgaon

I had a wonderful stay at Hotel Cloud Bay. The rooms were very clean, spacious, and well-maintained. The environment was peaceful, and everything was properly managed, which made my stay very comfortable. The staff was polite, professional, and always ready to help. The owner was also very good and polite, always checking if everything was fine, and helping in every way possible. The food was perfect — tasty, fresh, and served well. In every way, the hotel was excellent, and I had no complaints at all. Overall, it was a great experience, and I would definitely recommend Hotel Cloud Bay to everyone. I would love to visit again!

4 months ago

I booked this hotel online at a reasonable price. When I arrived, the receptionist asked if I had booked online and if I had paid the booking price online. I confirmed both, and he seemed a bit angry. He then explained at length how he was not satisfied with customers making online payments for discounts, as it meant a cost to him. He even implied he might deny my booking and not allow me to check in. After listening to him for about 15 to 20 minutes, I finally received my keys. I took two water bottles from him and went to my room. My recommendation for future guests: If you are planning to visit this hotel, it's best to check availability and pay directly at the hotel instead of booking or paying online. Based on my experience, they might create issues if your booking and payment are made online. Overall, the room was quite small but acceptable for one or two nights at a reasonable price. The hotel's location is about 1.5 km off the main road, making it a bit difficult to locate.

3 months ago

Recently visited the property on this weekend n would specially mentioned their hospitality. The staff is well behaved and the owner himself is available at all the time even for a small thing he himself verifies. Easy to locate . The food is awesome . Overall a good for a couple to stay.

4 months ago

I recently booked a stay at your hotel, cloud bay Residency, for 1 day in Room No. 301. Unfortunately, my experience was far from satisfactory. Here are the issues I encountered during my stay: 1. TV not working 2. AC remote is missing 3. Pilo and bedsheets was dirty 4. Room service was below average, with slow response times. 5. The bulb is not working 6. The bed was making noise

5 months ago

"Excellent stay! The Super Town house cloud bay hotel exceeded my expectations with its clean and comfortable rooms, friendly staff, and top-notch amenities. The location was perfect, making it easy to explore the city. Highly recommend!"

4 months ago

I stayed for 3 days in this hotel the service was awesome and staff was also very friendly...i just liked it ❤️

4 months ago

Great property ! Veey clean and hygienic room and budget friendly. Recommended to all

4 months ago

Neat and clean hotel ....good staff and food was delicious

2 months ago