Capital O 6962 Hotel Wood Castle

worst rooms and service i have ever seen. booked hotel according to reviews but zero cooperation from staff, dirty room, flush not working, rodents are here. bad behaviour of staff as we have paid advance for three days. they have said to leave the room if not feeling good but we serve like this. never book this hotel.

3 months ago

I recently had the pleasure of staying at the Wood Castle, a gem nestled in the heart of the Mcleodganj. From the moment I arrived, I was captivated by the breathtaking views of the valley with snow peaks visibility and exceptional hospitality. The food was pretty decent with variety. The staff is quite helpful. Rooms are clean and spacious with beautiful balcony views. It is accessible and market is close. I'll definitely recommend this hotel for your workcation as well as family or friends vacation

7 months ago

Never book this hotel. Because if a new customer give more money then they can cancel your old booking shamelessly.. I booked for a deluxe room one month before of my stay date by goibibo. Just before 6 day of stay I received a call from hotel that our hotel is fully booked we can not give you room.( online rooms availability showed even before 10days of my stay date).you cancel booking from your side. I complained about this to goibibo. They contacted hotel owner but he did not agree to give room. Price of other hotel rooms became double from my booking date. Then after complain goibibo gave me same room in other hotel.. But think about if they just give my money back. I needed to pay double for rooms. So stay away from this type of hotels.

7 months ago

Had worst experience while residing. Rooms are very dirty and even the fan is making horrible noise. Food quality is pathetic. I ordered chicken noodles and they simply gives veg noodles. Walls are really very bad, wooden work is there and you will find the insects. No hygiene and room also stinks. Intercom also not working and no soap available in washroom. Not a family hotel it's just a lodge kind off...no room service no kettle in the room.

a year ago

Over all, owner and staff were very helpful. food and service was good Rooms was very clean and providing everything WiFi and soap and toilet paper etc specially location of this hotel is very beautiful and surrounded by mountains view

a year ago

Pros - The rooms are big and clean with nice views. The food is decent, along with free breakfast (not a buffet). The staff is polite and accommodating. We initially booked for 2 nights but extended it for 4 nights. Hotel also has free parking.||||Cons - No lift. The location is decent but not very close to the main street. You'd have to walk to rooftop and then take a steep road for 10-12 mins to the main street. Most of it is filled with shops along the way, so you can stop by and take it easy.

6 years ago

The hotel is nice, neat and clean, and the staff was pleasant. Food was also tasty and reasonably priced. They have their own parking so you don't have to worry about parking, which is the most amazing thing when travelling. In a nutshell, value for money.

2 years ago

Had worst experience while residing here. Got stuck in the washroom and service boys are so casual and unwilling that self-service helped us get out of the washroom. They don't even have double beds, just joined two single beds and termed it double bed room. I will give zero star in the name of service. At the time of our check in , there was a party going on hence , the owner didn't give a single attention and service to the other customers. couldn't review their food as after several attempts no one picked up the call , just gave us two tea that too in a water glass. It was my worst stay there. Not recommendable at all.

2 years ago