Hotel Royal Kaushal

If I could give it lesser then 1 star, I would. Please don't fall for the pictures they have put up. They've heavily misleading. We were promised a 3 star hotel by our travel agency and were heavily let down as soon as we entered this hotel. A very pungent smell persisted in the entire hotel. It's a very old, shabby and dirty hotel. The first floor rooms were covered with an old carpet which again resulted in a musty smell inside the floor. The bathrooms, though clean, smelled horrible! HORRIBLE. Half the flushes were not working, some overflowed. They upgraded us to the second floor, to the so called "better rooms". Those rooms looked like they haven't been cleaned for days. The floor was covered in dust. The bathrooms still smelled horrible.The bed had hair strewn across the mattress. Sheets were dirty. When we pointed all this out to the manager, instead of being apologetic he said, his words and I quote, "Mein bakwaas nahin sun sakta." He started misbehaving and asked us to change the hotel. We ultimately did ending up changing our hotel but the one night we spent there was a torture. The food was so bad, uncooked even. The staff didn't pay heed to any of our needs. They made us wait an hour for breakfast and when they finally ended up bringing it, it was as if they were throwing it in our faces. So uninterested. So unprofessional. They completely ruined our moods. Awful experience. Would never recommend this hotel to anybody. 0/10.

5 years ago

If I could give less than one star I would have give. We have plan to stay there for 3 days but because of bad condition of room we have to check in to another hotel.we have stayed there for only one day. What we saw that the room was very dirty, pungent smell is coming from the carpet and gyser was not working and on the bedsheet somebody's hair is lying.and after complaning manager send us to other room on the upper floor and we found same condition there.anfd when we again complain then manager become angry and rudely said"mein bakwaas nahi sun skta and ask us to leave us the hotel .food is also not very good . Our experience in this hotel is very bad I suggest u to take another hotel not royal kaushal

5 years ago

Hotel royal kaushal is very nice hotel,room is very nice neat and clean,hotel staff is very coparative,mostly yogesh sareen is very good man of this property,

5 years ago

Nice hotel good food,rooms And also specially very good for honeymoon

4 years ago