Hotel O Mall Road Manali

Rooms are dirty and unclean. Fully packed and no window provided inside room.

a week ago

I faced lots of issue in the hotel accommodations:- 1. Rooms were very dirty and smailing, there were pan masala splitted on the room walls. 2. No bathroom towel and hand wash provided. 3. No electric hot water kettle in the room. 4. Linen and quilts are very dirty and uncovered, also quilts were damaged. Hence, I won't recommend this hotel to anyone. This hotel is not having same name as it's shown on every platform. Also location is not exactly the same as it's given on Google map. No proper parking facility. I booked this hotel on Agoda but later i got to know that there were many third party companies associated here. Agoda in contract with OYO and OYO in contract with Hotel property. So it's quite difficult to contact hotel property and also it's quite difficult to solve the issue if you face any problems on hotel. I booked the hotel for two night stay with three rooms, but i had to leave after one night stay. I complaint Agoda and also hotel property, but they didn't resolve my concern properly. Also Agoda over priced for this hotel. For the 2nd night stay i was able to search a far better condition hotel at very chipper price at nearby this hotel location.

a week ago