Hotel UT Elegance

Arrogant Manager and entire staff , they don't know how to speak first of all . For every genuine request made will end up in a heated argument with the manager and the staff. Most of the staff who work here are senseless. Rooms were clean and descent enough for the price. Better to stay away from this property, because they make you feel like why do you come here .

2 months ago

The front desk staff was very rude. Very arrogant. The room was nice and clean. Sbc railway station is around 1.5km from the hotel but during peak time, takes 1/2 hour to reach. Car parking is also an issue here.

a month ago

I am regularly visiting this ir very good rooms are well-maintained and it in the heart of city staff are very cooperative

a week ago

Recepion peopel behaviour worst, morning Complimentry food pathetic. Not at all customer friendly, they don't know how run hotel business..

a week ago

Biggest fraud going on here. They have mentioned 24 hrs anytime checkin ant the website and when u reach they will tell u checkin time is 12 noon. And charge 800 extra to give room early.

2 months ago

Very Lousy rules. Not at all Customer friendly. Denied to give complementary water bottles also. Arrogant replies from the reception.

a week ago

I recently visited there and was extremely disappointed by the staff's behavior. They were rude and unprofessional, making me feel like I was staying there for free. Customer service was clearly not a priority, which is unacceptable for a hospitality business. Would not recommend.

5 months ago

Only the reason fro 3 stars because of the pesron named(Narayan), we stayed here 2days, only one professional person we met him.. Thank you Mr. Narayan...

a month ago