Super Townhouse XOTEL

Very disappointed with my stay here. This property is listed as a mid-premium OYO, but the experience was far from that. - The bathroom had a broken glass panel, which was risky and unsafe. - Both the shower and hand shower were broken, making basic hygiene a struggle. - Bedsheets and pillow covers were clearly unwashed – stains and a musty smell made it unhygienic and uncomfortable. - The AC barely worked and seemed to be in very poor condition, barely cooling the room. This place is not maintained at all and doesn't justify even a budget tag, let alone mid-premium. Would not recommend staying here.

a month ago

This was the worst hotel I have been in my life. The location was horrible as opposite to what was shown in the pictures. There was a foul smell at the hotel reception. We thought of not checking in after the first impression. But since we were running out of time for an official meeting, we decided to take the room. But everything that happened later was even horrible. The lift was not working, we had to carry the luggage up to the third floor. There was no door latch in the room, can you imagine a hotel room without a proper door lock. And the most surprising part was, there was no water at all in the washroom, even to wash face. We complained and asked for a checkout within 20 mins and the hotel staff responded in a very rude manner. Their behaviour was almost like goons and criminals. Please do not trust the reviews like I did.

2 months ago

Shower not working, basic dental kit not available, while opening and closing doors are hard and makes a lot of sound main disadvantage no parking near hotel

2 months ago

Worst experience in Electronic City.... Surprisingly such a cheap hotel has these much fake positive reviews. Dirty rooms without door locks, no water, no tv working, no ac working, no heater working.. If we revoke booking, no refund also provided. Apart very rude customer management. It is kind of scammers running this property, not meant for gentlemen stay. Not at all suitable to stay even if they provide this for free!

3 months ago

Worst hotel in Electronic City phase 2. Please don't go here. No reception,no intercom, no water bottles, no soap, shower gel and hand-wash. AC barely works.Unhygenic bed sheets and pillow covers, mouldy and stained. Left on the day of check in wasted 2 days payment towards reservation.

3 weeks ago

First of all the receptionist lady has a very rude attitude towards customers.If you ask something she will shout like a hell which you can't even imagine.Coming to the room,The room was not cleaned when we checked in and the pillow covers was full dirty.Bedspreads was also full of dirt.The bathroom is the horrible.Tbe flush was not working and was not cleaned.The door mat was missing in front of bathroom.They will not provide you extra blankets or pillow covers.Initially we politely asked the receptionist lady about the pillowcovers,bedspreads and all.That receptionist lady I think the name is pratiksha shouted unprofessional in a very dissmissive manner.Additionally ,I booked the room with breakfast but purposefully she didn't allowed saying that breakfast is not provided.I think the management team should take action regarding this behaviour and cleanliness of the rooms.

2 months ago

The bed is uncomfortable, They throw plenty of cheap airfreshner so you cant breathe. Sink is ontop of commode so you so you can unconfortable while pooping. I mean they take your phone leave 5 star review for themselves without your consent. Its more of a gb road sort of hotel. If you plan on visiting for that thats good but nothing else is even above average in this hotel

4 months ago

Location is good and shops are nearby. The washroom near the lift smells life public toilet in entire reception area. It's costly considering the room size was like a match box. Lights were fluctuating, washroom shower not working. Pillows were dirty. They won't provide towel or soap unless you ask them. No drinking water. I wouldn't like this revisit this place again considering those small rooms where people can hardly move.

6 months ago