Galaxy grand

My first visit becomes the worst visit to mysore as the incharge argued that he didn't received our booking, after arguing almost 30 mins he confirmed the booking saying he didn't notice the booking voucher, also check-in time is 11 am we visited 11.30, but rooms are not ready, he said painting work is going on, please go for siteseeing room will be ready one we back, rooms space very small, no place for extra bed as paid for the same, he ruined my vacation mood.please don't book this hotel, when I returned from siteseeing the room is not cleaned properly, when I complained the reception guy saying you booked standard room it will be like that only and continuous arguing and not giving alternate room. Also pillow with hairs, for this complaint also no response from reception guy.

2 years ago

Nice place to stay, budget friendly and centrally located, staff and the owner were friendly caring & helpful, also the room was comfortable in everyway....

3 months ago

Stay with family. Hotel in the heart of the city. Small but neat n clean rooms. Helpfull staff, decent budget. Paisa vasool.

4 months ago

Staff behaviour is not good and when I extended it for 1 more day,they charged extra.

a month ago

I dont have an option to give 0 rating hence I am giving 1 star.we booked the hotel room for christmas night.as expected all over mysore it was crowded these people where exploiting that opportunity.when I approach them with hotel online booking confirmation they where saying no room available and after arguing so much they showed me another hotel with 2500 rent.I did not take it.since the booking price was low(675)they denied my booking.and I called mysore police they came on time and asked the owner about the situation then he cooked up another story to police saying there is water available.since I am completely aware that they are faking it,I told police that I will take it.there where no issue with water Comes to room situation. Very bad bed with blood strains and hair. Conjusted room and bathroom. Unhygienic environment. Good part is that hotel is very near to church,palace and zoo. One advice to people who prefer to book this hotel,if they are denying your booking please immediately call police.they will fix it.

a year ago

Decent hotel at a very budget friendly price. Good location and staff

3 weeks ago

Budget friendly rooms available but bed full bug I can't sleep full night

6 months ago

Worst experience till date, rooms were very small even no space to adjust luggage, there was weird smell everywhere in the room, no mirror, even blanket was very dirty. when we complained they didn't respond at all, bathrooms were very dirty, non- availability of hot water, customer service was of worst quality, don't book if you wanna go mysore book online as there is a big difference between online and offline prices, go for other options guys but not this one, not at all suitable for couples...

a year ago