Treebo Kumily Gate Thekkady

Stayed in their Mahogany room which was a suite with 1 pretty big bedroom, 1 living area, 2 bathrooms, and a spacious 8 seater dining area with terrace access. Location is also great, walkable distance to market area and about 1-1.5 kms from Periyar national park parking. Cons: 1. One bathroom and basin didn't have any toiletries, including soap for shower or handwash. No shower also in 1 bathroom. 2. One of the basins was leaking and caused foul smell plus water on floor. 3. Even for 2 days stay with 3 people, they initially provided only one 1 litre water bottle. After insisting, they provided another bottle on 2nd day. 4. Breakfast spread was decent, but not that many varieties as I have seen in other Treebo properties. Plus the service was slow when it comes to refilling, etc.

a month ago

The hotel is in really good location for travelling with ample space for parking. The rooms and service was really good and employs are friendly and prompt to response. Enjoyed the stay and service. Thanks Jose and Family

3 weeks ago

We stayed for 3 days at Treebo Kumily Gate Hotel in Kumily and had a wonderful experience. The rooms were spacious, impeccably clean, and well-maintained, ensuring a comfortable stay. The staff were exceptionally friendly and accommodating, always ready to assist with a smile. The complimentary breakfast was delightful, and they graciously provided additional dishes upon request without any hesitation. Overall, it was a pleasant and memorable stay. The hotel is situated just behind the main bus stand, with several tourist attractions located within a 1 km radius, making them easily accessible on foot.

6 months ago

Overall the room facilities and services are not worth the money we paid. The breakfast spread was poor. Room did not have Air conditioning and the ventilation was also not proper. There was a fire inside the bathroom during the night and the room was full of smoke. Though we were offered a different room for that night, we were forced to stay in the same room with smell of smoke. The hotel authorities offered to address the issue but did nothing. We developed allergy the next day staying in the room and fell sick. There were limited service personnel for the breakfast area. We found fruit particles inside the coffee served to us. The coffee cup was sticky evidently due to preparing the coffee with unclean hands. The spread for breakfast was very bad and not worth the amount they charged.

5 months ago

The only good thing about this place is that it is walkable from the bus stand. HOWEVER: We did see a few bad reviews, but due to circumstances, and because it was just for a night, we had to compromise and stay here. I initially thought it wouldn't be so bad as I was only looking for basic things like hot water and breakfast. But it turned out to be the worst experience. Firstly, the toilet stunk as soon as we entered the room. When we informed the receptionist, he sprayed a room freshner instead of cleaning, as the room service people were unavailable on a Sunday. The next morning, there was no geyser/hot water facility. I had to heat water in a kettle batch by batch and fill the bucket. I don't understand how come there's no hot water in a so-called 3-star hotel located in a Hill Station. As we had booked for boating at 9.30, we asked for an early breakfast, but our request was denied. They did not even bother to provide us with breakfast even after we returned from boating. The complimentary breakfast was supposed to be provided at 8.30, but I doubt if it was prepared at all. There were no traces of kitchen staff working. All 14 members (we were the only guests) were forced to eat outside. The amount that we paid for the breakfast was not even refunded. PLEASE DO NOT WASTE YOUR MONEY.

10 months ago

They are renovating. So if you plan to visit before March 2025, please call and make sure everything is done. Location - great. Right at the centre of the city. Only plus point of this hotel. Everything is walkable distance. Rooms - Getting old but okay for the price you are paying. The housekeeping staff was good and was cooperative. Service - The room is service is very bad and I am only talking about ordering tea and water. They just take forever. I ordered water and he took 30 minutes to get it to my room. When asked, the manager first said they took it to different room. Later he said they don't have enough staff. So big 👎 They have ample parking.

11 months ago

It is high time they renovate the hotel before taking any further booking. The condition of the lobby and the hallway, the rooms and the toilets were pathetic. The entire building was dusty and unclean. Patches and cracks were evrywhere. The property is surrounded by a fish market, a poultry farm, a bar and a local bus stand. Not at all suitable for families. The breakfast menu was very basic and the room rates were atleast 5 times what it is actually worth. Not even the basic toiletries were provided in rooms. We booked 6 rooms there for a group and not even a single room was worthy of any kind of appreciation.

11 months ago

Hi dear friends it takes a few minutes to read this but read it before booking rooms in this hotel. We had very worst experience with the hotel management and their service. A total of 13 members booked 5 rooms in this hotel. The first impression itself is very bad. Smelly Restrooms: Restrooms are horrible there is a bad smell coming from the restrooms We complained about it to the management they said the room service is not available we will spray room freshener for a while. After some hours again it started to smell bad. Breakfast scam : The major thing is that they mentioned breakfast is complimentary. Thekkady is a tourist spot most of the tourists start their day mostly by 7a.m. to 8 a.m that we already informed the reception that we will be leaving the rooms by 8 a.m, and to provide the breakfast earlier. The receptionist said the breakfast will be provided by 8:30 a.m. on the next day we're waiting from 7:30 - 8:30 for breakfast but we got nothing. I think this was one of their strategies to cut the breakfast from the customers. So all 13 of us without any option had breakfast at another nearby hotel. Bad accommodation: The walls, wooden cupboard, bedcot are patchy. There is no wifi connection as they mentioned in the hotel Hot water scam: Mainly there is no hot water facility as they mentioned in their accommodation. Just imagine in a hill station how a person can take a shower without hot water. As usual there is no action taken for complaining about the hot water issue. It's up to you after reading this comment I hope you don't get scammed from this hotel.

10 months ago