OYO Flagship 11757 Aruvi Annex

One of the worst room i stayed, all room has hot watter issue and door lock not working properly, with tons of insects in all around property, totally no response from owner. even they don't have key or lock to our room simply they say no one will come to your room (they don't worry about our valuable thinks) they don't give solution to your problem simple ignore you. The simply say we will solve the issue but nothing happens it was one hell night for me, this property is running full of issue. even single star is over for this property.

a year ago

Worst Hotel Check in experience ever. I booked through OYO and paid in full online. I talked to the hotel in advance to confirm my booking and i was told to come to the hotel. When i reached the hotel, I encountered the rudest hotel manager ever who straight asked me to leave as soon as he heard OYO. We had to sleep in our car in the middle of a forest but the manager wouldn't let us in.

a year ago

As the tour party had conducted our trip. So we were there at this hotel for 2 nights where we had an excellent experience of bonfire (though not my first one).We enjoyed a lot there and the sight from the hotel is so mesmerizing in the daylight but the chilled nights are so thrilling. Now talking about the hotel room-it was clean and hygienic. So in all, it is absolutely perfect to take rest in this hotel for a day or two or more in Munnar. Hope you will enjoy the stay!

7 years ago

Staff were some of the most attentive and hospitable. Such a friendly management team that I ever encountered in all my travels. Moreover they're very helpful to locate the places that we can have fun and enjoy. The hotel and rooms were very clean and neatly kept. Quiet atmosphere. The views from the hotel were amazing. The facilities were also great. We experienced a good welcome and tasty food. Also we enjoyed the campfire a lot.|Had a great time there with my family. Thank you

7 years ago

It was a nice place. The staff were friendly and hassle-free. It has hot water and television. Unfortunately the wifi signal was too weak to be usable. Our room balcony opened out to tree canopy giving it a treehouse feel. There was a small convenience store cùm eatery within walking distance which had tasty, local, homemade food.

2 years ago

OYO is on it's verge of total collapse. Recommend everyone to use other platforms for booking rooms. I've had a very bad experience at Munnar recently. Paid the amount and booked a room and the property owner denied my booking. Enquired on OYO customer care and they advised me to cancel my booking! Got stranded on my journey and gave me a hard time. Recomend everyone not to use this application. This has happened with my friends too.

a year ago

We were a group of 30 people, staying for 2 nights. We had booked this hotel reading the good reviews on Google. But nothing but sheer disappointment was received. 1. The rooms were in their worst conditions. a) The walls stinked and had fallen patches of paint on them. (I think the photos posted by the hotel are for display purpose only.) b) A TV didn't work, and those which did had no remote control. c) One of the rooms' door had a faulty door handle, so we had to leave the room unlocked all the time. d) Hot water is just a myth in this hotel. The staff showed no signs of concern. 2. The dining space is too limited. So if they have too much of guests residing, be ready to dine sitting on the floor. 3. The bonfire along with music (not DJ) is not something what you expect from a riverside hotel. They give you a fire lit on closed rooftop with a bluetooth speaker, where you are not allowed to play the music after 10:00 pm. (P.s. We have stayed in many OYO hotels prior to this, but I must accept that this one is the worst.) Inspite of the long distance from Munnar you choose this hotel, please be ready to travel a lot just to reach a good spot, and be very disappointed.

5 years ago

In midst of nature with comfortable and amazing property, the hotel and its staff act as "icing on cake" to make it more memorable for me. Overwhelming hospitality specially from Mr Shyam who created a normal outing into a memorable experience for me and my friends. Highly recommended to everyone as it is worth every penny.... thank you once again...

5 years ago