SPOT ON Killi Tourist Home

Here are the main problems I faced during my stay: 1. The room was extremely dirty, with dust everywhere. I have attached photos to show how bad it was. The state of the room was shocking for a property listed as “company-serviced.” 2. I found cigarette butts and condom packets in the room. This is disgusting and unacceptable for any hotel. 3. The bed sheets were not clean, and the bathroom smelled so bad that it was impossible to use it. 4. The bathroom was in terrible condition. The flush didn’t work, and no one had cleaned it before or during my stay. 5. For several days, there was no water in the hotel. I reported this to the number provided at the reception, and they said it would be fixed soon. But the issue was never resolved. 6. The reception desk was always unattended. The reception area was open, but there was no staff to help, and calls to the reception number were ignored. This level of neglect is not acceptable. 7. The Wi-Fi was denied to us. When I asked for the password, the receptionist said they wouldn’t give it. This was very frustrating since Wi-Fi was a promised service. You can check the image yourself and decide whether you want stay here and suffer.

a month ago

From my personal opinion room was nice. Hotel located middle of the city so travelling also more comfortable. Hygienic level is not bad. Some maintanence are required in this hotel but overall the rooms are good and receptionist also behaves in a good way.I had such a nice experience in that hotel.

2 months ago

The hotel is located at the centre of the city. The rooms are spacious. They need to improve upon the following 1. No lift facility. The rooms are located on the 2nd floor. Senior citizens like me find it difficult to climb many times to access the rooms. 2. Cleanliness of the rooms and the common areas. This's not as per OYO standard. Photos are attached for reference. The doors are not properly getting sealed, insects can enter easily. Fans seldom cleaned (it looks). cupboards are in bad shape.

4 months ago

The sheets, floor, and wardrobe were not clean at all. The floor was sticky. Only got a used soap bar probably used by a previous guest. When asked for a new one they said sorry it's out of stock. The hotel is not safe for couples, the receptionist who calls himself "the doctor" misused our ID information to track down our Instagram ID. All the reviews on booking.com are fake. All the photos and reviews are done by them from different accounts. You can check the dates of those reviews for proof.

4 months ago

Room was not hygienic.especially bathroom were too bad and smelly.office girl asked me to give my mobile and she tried to give 5 star rating from my phone without my permission.Behaviour to customer were too rude and aggressive.i will never try to book a hotel on OYO for my trip

a month ago

Horrible place. Filthy rooms, and bed linens. Underground car park is available but that basement area havng a fowl smell.

a month ago

Just 5 minutes from Railways station and bus stand Our usual Trivandrum stay heaven with reasonable rate since 2020

3 weeks ago

Big rooms, Neat & Clean ! Rahul was very helpful helping with luggage & Smooth Check in.

a month ago