Nandgiri Palace

I stayed in this hotel for two nights. The check-in was smooth. The lift was tiny and could barely accommodate two people. The rooms are smaller than what they appear in the photos. The electric wire connection to the TV had no connector and naked wires were inserted in the plug, which created sparks when you tried to move them. Buffet breakfast on the upper floors was good and filling. But the location of the hotel is nothing great. There are no views as such and it's located a distance away from the main road. Sleep quality was average as the area is not really too quite in-spite of being away from the main road.

8 years ago

Recently had a visit to Nandgiri palace OYO rooms during a marriage function at Gwalior. All the daily rituals and stay of some friends were there. Rooms are very very spacious, neat and clean . Service was good . Entrance road is not in good condition. No parking space.

6 years ago

Pramod K.Kuarji.||||we booked on Jan 23, 2018 for Two Night with Breakfast by OYO, Customer care , we Room had decorated well, Hotel has room Service was very good, as well as staff behavior also. ****||||Hotel Situated near Railways station it's take 10 -15 Mints for reach from Station.

8 years ago

We kept struggling with the electricity problem the whole day. Finally after repeated calls to front desk, they relentlessly called an electrician in the evening who rectified the problem. Still during the night, the lights kept flickering.

8 years ago

Wir kamen am 21.10.2018 um 15.00 ins Hotel. Hatten eine gültige Buchungsbestätigung einer gängigen Internethotelreservierung in der Hand.||( Wir hatten bis dato noch nie ein Eincheck Problem in anderen Hotels) umso erstaunter waren wir,||dass in diesem Nadgiri Palace in Gwalior keine Buchung von uns vorliegen sollte..||Dieser arrogante Herr an der Reception schaute sich unsere Buchung nicht mal an,||zeigte uns nur einen Monitor, wo unser Name nicht aufscheint und somit war die Sache für diesen Herrn gelaufen. Kein Name, keine Buchung, kein Zimmer.||||Auf meine Frage, es müsste doch ein Zimmer frei sein, nämlich unseres, sagte er dann, es wären 4 Zimmer frei, but for europien tourist no room ......||||Auf die Frage ob wir ein Taxi haben könnten, meinte er ,,no Taxi'' ...||||So konnten wir unser 4 Taschen nehmen,||uns auf die Strasse stellen und warten||dass ein Tuk-Tuk des Weges kommt.....||||und uns unverschuldet ein anderes Hotel suchen......||||Unverschämt , unmöglich .......||||Wie sich nach dem Urlaub herausstellte, durch ein zu Hause gelandetes E-mail, wurde aus irgend einen Grund unsere Buchung ||am Vortag den 20.10.2018 um 21.15 Uhr von OYO storniert, ||weil wir im Hotel nicht erschienen sind.||||Lustig, wenn wir von 21.10. bis 23.10.2018 gebucht haben.||||Es wäre ein leichtes gewesen, vom Hotel, dieses mit OYO telefonisch abzuklären, denn das||eigentliche Frustrierende und Erzürnende ist nicht die fehlgelaufene Stornierung,||sondern die Art und Weise wie man dort, herablassend behandelt wird.||||Wirklich miese Erfahrung.

We arrived at the hotel on October 21, 2018, at 3:00 PM. We had a valid booking confirmation from a standard online hotel reservation service. (We had never had a check-in problem at other hotels before.) We were all the more surprised to find that there was no record of our booking at the Nadgiri Palace in Gwalior. This arrogant man at reception didn't even look at our booking; he simply showed us a monitor where our name didn't appear, and that was the end of it for him. No name, no booking, no room.||||When I asked if there should be a room free, namely ours, he said there were 4 rooms free, but no room for European tourists...||||When we asked if we could have a taxi, he said "no taxi"...||||So we had to take our 4 bags,||stand in the street and wait||for a tuk-tuk to come along...||||and find another hotel through no fault of our own...||||Outrageous, unacceptable...||||As it turned out after the holiday, through an email that landed at home, our booking had been cancelled by OYO the day before, on October 20, 2018, at 9:15 pm,||because we hadn't shown up at the hotel.||||Funny, considering we were booked on October 21st... booked until October 23, 2018.||||It would have been easy for the hotel to clarify this with OYO by phone, because the||real frustrating and infuriating thing is not the failed cancellation,||but the condescending way in which one is treated there.||||A truly awful experience.

7 years ago