Hotel Kanchan Kesari palace

Nice hotel wonderful full place staf behaviour so good and railway station very close Mahakal corridor Hotel is very close

2 months ago

Bekaar hotel hai. Please don’t stay here. Staff is rude. Owner sardar is rude. They don’t know how to run a hotel. Rooms were dirty. Doesn't have food. Waste of time to even go to this hotel. No food or tea shops nearby Giving 0 stars

6 months ago

Only good thing about this Hotel is it's very close to the temple. 1. Rooms are very small. 2. Rooms are dirty, you might feel like vomiting while using washrooms. We booked at 9 am in the morning and staff said they will clean the room, meanwhile you can take a bath and go to the temple, they never cleaned it. When we asked they said it was already cleaned. Bedsheets were having stains and smelling bad, we requested to change it, hotel staff refused. 3. Staff was insisting to order food from hotel itself (they order from another restaurant) but by looking at hygiene level we decided to go outside, clearly they were not happy about it. 4. While checking out when we tried to pay for water bottles they charged us for 2 extra bottles, when we pointed out the mistake they said you have taken but you forgot. We paid extra changes, paying 40 Rs. more is never a problem but when customer is paying 3500 for 2 rooms why would they lie for rs.40. 5. Staff is very rude. 6. They say they have hot water facility but we never got hot water, when you ask them they say hot water will start in 5 mins. I saw people staying in all rooms were complaining about the same. 7. Owner should ashamed of himself where he is running scam in such a holy city of lord Shiva.

11 months ago

They don't know how to run hotel waste time and money

2 months ago

Your staff behavior is to bad Who to talk to customers he don't know And rooms are also so duty

7 months ago

Waste time and money please don't book it

2 months ago

Staff is not friendly and toilet are not clean

2 months ago

All bedding items are sealed in plastic cover, that gives uneasy experience. They refused to uncover plastic cover of pillow mattress etc. Rest is good with respect to money.

a year ago