Hotel O Blue Light Near Gateway Of India Mumbai

We were originally meant to be staying in Hotel Regal Plaza. When we arrived, the man at the check in desk said that they had no beds available and that our online booking wasn't valid. He moved us to a different hotel down the street. It was a 100% a downgrade but we still paid a similar price. I'm convinced that there was rooms available in the first hotel and that it was all a scam to give the other property more business. The room in the second hotel was really small and smelled terrible. There was no towels provided for us, no soap in the bathroom and the air conditioning wasn't great. On the second day the water wasn't working, that meant that we couldn't flush the toilet, use the shower or wash our hands. The location is very good, but this is the worst hotel that I have ever stayed in. Please please please don't stay here. Me and my friends will be staying in Airbnbs and hostels for the rest of our trip around India.

5 months ago

We booked 2 rooms one by one by two different accounts. My today's booking becomes very big scam with me. As per my experience before this was so good but agoda becomes unfaithful. There are many complaints for hotel management. 1. Breakfast is included in my booking but he said no..! 2. Room size is near to size of bed is 4.5 x 5.5. and rooms height is not more than 6 feet. 3. Washroom height is 5 feet so we have to bath by bending position. 4. Towel was not given first, after seeing my anger he gave only one for two people. 5. Room is leaking here and there by water. No windows and dirty.... and much more1🥵 I seriously thinking about from now i will not continues with agoda. I seriously request to agoda and team that please don't suggest this hotel to anyone without rooms actual photo.

4 months ago

★☆☆☆☆ Extreme Fraud – Avoid This Hotel! We booked 6 rooms online on 16th July 2025 and paid ₹11,000 in advance. But when we reached O Blue Light (near Regal Cinema, opposite old MLA Hostel), the receptionist shockingly said "no such booking exists." We showed proof of payment, but he still denied it. Later, my friend went alone and asked about room availability — the same person offered the same rooms for ₹12,000, clearly trying to cheat. When we all confronted him, he made us wait for over 3 hours, then finally gave us the keys. Such behavior is unethical and unprofessional. Do not trust this hotel. They play fraud games and harass genuine customers

2 months ago

Rooms are showing available on the online platform but while we reach to hotel then hotel owner are denying to give room and says that no rooms are available.

a month ago

Very Dirty & small rooms.. Also owner asks to cancel online booking, and ask for extra money..

3 months ago

We had booked this hotel from Oyo. Please consider the following points. 1. Rooms are really very small. It was suffocating as there was no ventilation due to absence of fans. 2. Bad smell and cockroaches. They changed only the duvet cover on request but didn't bother to change the bedsheet. 3. If you are coming with family or a group of 4 people or more book a a bit bigger family room. The only positive thing they did for us was to give us a family room on polite request. 4. The location is great closer to Gateway of India and popular tourist attractions etc but if you aren't a fan of stairs don't book this hotel as it's on the second floor. Plus Colaba causeway (market) is just downstairs and it gets difficult to enter the hotel through a really narrow staircase, presence of shoppers and becomes more difficult with luggage.

9 months ago

Hotel staff is very Bad , they talk rudely with visitors , firstly they Take total money from us as a booking and the time of check inn they says all rooms are already booked and u call and talk with costemor care and shift ur hotel to other and even not given ur money refund They do fraud with visitors

a year ago

worst oyo hotel experience no clean washroom denial to book oyo app write a review for me Title: Disappointing Stay: Unclean Facilities and Booking Denial Review: I recently had the unfortunate experience of staying at an OYO hotel that left much to be desired. From the moment I walked in, it was clear that cleanliness was not a priority. The washroom was filthy, with evidence of previous guests left unattended. It was not only unsanitary but also extremely off-putting. To make matters worse, when I attempted to book through the OYO app, I was met with denial. This added unnecessary stress and inconvenience to an already disappointing situation. It's disheartening to encounter such poor service and lack of professionalism from a company that claims to provide quality accommodations. Overall, I would strongly advise against booking with this particular OYO hotel. The lack of cleanliness and the refusal to accommodate bookings through the app are unacceptable. I hope that OYO takes this feedback seriously and takes steps to improve their standards in the future. worst oyo hotel experience no clean washroom denial to book oyo app the said directly come hotel and book direct and pay in hotel write a review for me Title: Unhygienic Conditions and Unwelcoming Service: A Disappointing Experience at hotel blue light near gateway Review: My recent stay at hotel blue light near gateway was nothing short of a nightmare. Upon arrival, I was immediately struck by the uncleanliness of the washroom, which was far from the standard of hygiene one would expect from any accommodation, let alone an OYO property. The lack of attention to cleanliness was not only appalling but also deeply concerning for the health and safety of guests. Adding to the frustration, when attempting to book through the OYO app, I was met with denial and instructed to come directly to the hotel to book and pay upon arrival. This not only undermined the convenience of using the app but also raised questions about the hotel's transparency and commitment to fair booking practices. Furthermore, upon arriving at the hotel and attempting to book directly, I was met with unwelcoming service and a dismissive attitude. Being told to pay at the hotel rather than through the app felt like a tactic to avoid accountability and proper documentation of transactions. In conclusion, my experience at hotel blue light near gatewaywas marred by unhygienic conditions and unwelcoming service. I strongly advise against booking at this establishment and urge OYO to address these issues promptly to maintain the trust and satisfaction of its customers.

a year ago