Capital O 18981 Amber Palace

Hello respective google review viewers, i request to all please don't try to go and suggest this hotel with your friends and relatives because hotel service and communication is on very bad 3rd class level also staff is very bad. Also most important is don't book room through oyo because oyo and hotel not take any responsibility for this booking and between oyo and hotel going scam may be. One two word... Very worst

2 years ago

They are utterly fraud. At the time when I Booked my hotel from oyo at the price of 1100 (approx) there were no problem but soon as I reached to the hotel, the owner asked me to pay 3,500 rs and said Oyo is nonsense, it has destroyed our business. We are using it for just room booking but you have to pay us 3500 if u want to stay. I've completely lost my trust on Oyo because the same thing has happened with me twice and after lodging complaint, no body were bother to resolve my issue.

2 years ago

Room is very clean , Staff is polite, I have some issue with oyo , i booked hotel from oyo for 2 people nd paid full payment but in hotel that showing booking is only for 1 person and it was partial payment. So we made 2nd booking via offline But finally we got refund from oyo after checkout from hotel

3 years ago

The rooms were very small I'm size .we went there in group and I thus I was able to have a look at many rooms. One room that we got was smaller than even a bath room. Suffocating rooms with no windows . Breakfast is also not worth it. Even for mineral water he have to move outside and bring it at our own . They do not respond well about the queries. The nearby surrounding of hotel is also very crowded. My experience was not good

3 years ago

I made the reaervation 4 days before. And paid a 16m room. Wen we arrive they give a horrible room with 7.5m. The toilet was completely durty and the trash was completely full and smelling very bad. The answer we had it was the last room available that day. So i paid 3220rs for a room they give me another. After this i need to pay a 30rs botle of water.... Very bad experience. So far the worst hotel in India that we staied.

6 years ago

Very bad behaviour they not provide stay and saying I am not accept oyo booking. You pay extra amount 2000/- for stay. They are thief mind. I request oyo cancel contract with hotel . For any other tourists problem.

2 years ago

The hotel is nice to stay. But the rate is a bit higher as compared to the room sizes. If you are trying to book this hotel online i suggest you not to do so. They kept me waiting for several hours. Never book the hotel from Oyo. They never accept it. Better book the hotel on spot. Food available is not so perfect. Overall not a perfect stay. But you can try it.

5 years ago

Visited this hotel on 11/9/2019 with my 29 friends, there are three main issues we faced.
1. Small rooms (Only one person can accommodate, but hotel staff won't tell you this)
2. Improper management
3. Impolite and false behavior of hotel staff.
4. Location of this hotel is not very good, it is a very crowded area
5. NO PARKING area
6. We don't feel secure.
HOTEL STAFF was very very bad. We really disappointed by hotel service.

5 years ago