Townhouse OAK Kuval Inn

Absolutely pathetic. Don’t ever book this place. I paid for an extra night to get a 5am checkin, there was no one at the reception and the hotel door was wide open. Finally once I checked in, the room was disgusting. One light wasn’t working, there was no soap, no towel, no water nothing in the room. The overall vibe was extremely creepy and felt very unsafe. I ended up booking another hotel even though I’d paid in full for this one. Worst experience, completely don’t recommend this place at all - especially if you are female and going alone.

6 months ago

Poor experience. Pictures shown on booking are misleading. Lots of areas of improvement. Room TV wasn't working properly, had to get done from staff. Bathroom didn't have toiletries, required to call staff for the same. Although booking was for 3 persons, towels were provided for two, had to ask for one more. Cleanliness is poor for bathroom as well as bedsheets/blankets looking to have arranged and not freshly washed. Worst is the intercom, seeing it, seems never cleaned. Staff looks to be untrained for this kind of industry, no one seems to check room upkeep on routine as well as surprise checks. Room boys don't clear the food plates after telling them at the time of serving, had to tell reception. Breakfast as well as breakfast venue is discouraging. Overall impression is mismanagement for the hotel industry. Never expected such experience at least in Pune. Positive things is the location has couple of good food joints nearby.

5 years ago

Worst experience of booking via Oyo... Hotel experience good but Oyo service experience worst... The Hotel and Oyo Play Ping-Pong for a simple Invoice... they dont even provide Invoice even after escalating the matter... such shameless company... Ritesh Agarwal just try to get the basics right in first place...

4 years ago

Best hotel to stay with ur girl in Pune(safe too ). Their rooms and location is so specious and it's in budget . Breakfast was good .

Edited 5 years ago

Beautiful hotel. You will definitely enjoy your stay

6 years ago

Rooms and washrooms are always clean Staff is also friendly and polite

5 years ago

Zero for service.

3 months ago

New building, everything good expect parking it is congested and not possible to take vehicle till entry/reception gate

Edited 6 years ago